Smartsheet Reviews and Cloudswave Rating

  • 87

    Cloudswave Score for Smartsheet

    Rating based on 80 Critic Reviews

    20 Favorable reviews
    91 %
    1 Mixed reviews
    5 %
    1 unfavorable reviews
    5 %
  • Smartsheet a great addition to project teams

    Smartsheet Use Cases and Deployment ScopeSmartsheet is used across our organization and shared with our clients to track projects and communications.

    Pros : Smartsheet has great pre-defined templates for a variety of tasks from project management with Gantt charts, team task lists, bug tracking, to financials, etc... All templates are easily customized for your specific needs.Smartsheet easily allows for team communication on tasks, attaching external documents and email alerts/updates to the team.Easily allows for moving items / tasks around on a sheet (much easier than Excel).Includes many Excel type functions/formulas.

    Cons : While there are functions/formulas available, they are not always intuitive to create. Would be great if it had a function builder tool similar to Excel to simplify, or allow an excel function to be added. If you need complex formula development, stick with Excel or Google Sheets

    0 of 0 people found this review helpful

    Great tool. Wished there was more adoption with our partners worldwide

    Smartsheet Use Cases and Deployment ScopeSmartsheet has been used by our startup for the purposes of mapping out product development schedules in a Gantt chart.

    Pros : It is cloud based so it is always up to date.It is browser based so it is the same interface regardless of operating system.It is easy to share and collaborate again due to the fact it is on the cloud.

    Cons : A way to zoom out the left columns in a Gannt chart not just the calendar on the right.More visualization options to convert a Gantt in a simple timeline view, it looks like you are already doing this now.In an ideal world this would be a set of power features for Google Spreadsheets.

    0 of 0 people found this review helpful

    Forget Microsft Excel or Project and Use SmartSheet!

    Smartsheet Use Cases and Deployment ScopeHere at Minnkota Power, we use Smartsheet to manage and track our many construction projects throughout the year. We have essentially replaced Microsoft Project with Smartsheet due to the ease of creating custom GANTT charts and schedules and the ability to share and collaborate on these schedules across our department. Currently we are only using Smartsheet heavily in the Engineering department, but our Operations department has taken an interest and is ramping up their usage. Occasionally we send out update requests to other departments in the company but I would not consider them to be users of the software. The main problem that Smartsheet addresses is it puts everything in one place. Not only does it eliminate everything being stored in a huge folder hierarchy where no one can ever find anything, but it puts everything online and can be accessed from anywhere! It is also great for reminders and updates on a regular basis.

    Pros : Collaboration - The ability to easily share a sheet with another co-worker or multiple people and have everyone making updates all at the same time is really nice.Integration - Smartsheet integrates with Outlook very nicely. I can easily send updates, notifications, or any other messages to anyone through email. This eliminates having to open up my email and type up a message about a particular row or item in Smartsheet. Using the send row option it just sends a nice snapshot of the row with a b

    Cons : There are minor details dealing with the dependency settings on a sheet. For some reason, if you are trying to utilize cell linking, the parent rows can not be used as a source. This really isn't a huge issue and I have been using a work-around for this but it is one thing that would be nice to just be built in.Reporting - Reports are very nice because they can pull information from multiple sheets. However, when information is pulled in, the Parent-Child relationships are not shown. Everything

    0 of 0 people found this review helpful
    Read all reviews on TrustRadius
  • Affordable and Flexible App

    Smartsheet is very affordable and you can do so many things with it either through their built-in templates or your own custom-made spreadsheets. After reviewing a lot of project manager software programs, I decided on using Smartsheet because it checked off all of the items on my wish list without breaking the bank.

    Pros : Integration with Google Apps accounts, flexibility, report feature, training sessions are very useful, great price, and good customer support.

    Cons : A little bit of learning curve to get used to different way of setting up project management software and the interface isn't the most attractive of competitors (not ugly though).

    0 of 0 people found this review helpful

    Great for collaboration project management

    I use it mainly for sharing the project plan with customers and teamwork. Also good for creating and sharing lists. It's flexible to create many different types of documents to be shared. We are very happy with it, but i'm sure we are not taking the most of it. As it's very flexible some templates help covering needs but is not an app specifically design for that use. So flexibility is at the same time the best and the worst of it. I'm not sure that is the best app we can get for that money... it depends a lot on how much use you can figure out based on it.

    Pros : Very easy to use and good for collaboration

    Cons : Not cheap and not design specifically for certain uses

    0 of 0 people found this review helpful

    Avoid unless you are certain

    I made the mistake of purchasing a year's worth of service. Not a good idea, although they say that you can cancel at any time, that does not mean they will refund your money. So, $168 down the drain. The program is not particularly flexible and takes a lot of ongoing maintenance to keep it up and relevant. Beyond that, it does not archive data well. I would pass in favor of virtually anything else.

    Pros : None. Absolutely none.

    Cons : Money paid in is non-refundable based on a limited preview. Not recommended.

    0 of 0 people found this review helpful
    Read all reviews on GetApp
  • SmartSheet - A Great Tool For Your Inner Project Manager

    What do you like best?

    I use SmartSheet when I need to manage a development project for one of our clients. My favorite feature of this cloud based tool is the ability to populate a sheet with development tasks, milestones deliverable dates and projected timelines AND publish a read-only version that is client facing. Our clients are able to review the read only version in three different ways: 1) Spreadsheet view, 2) Gant Chartt Chart view and 3) Calendar view. Our clients are review the development plan and progress when they have the time. This enables us to use meeting time in a more productive manner, rather than spending a lot of time reporting on project status.

    SmartSheet facilitates discussions linked to specific entries, which can include images or attached files. I like this feature because it enables us to hold productive meetings because all stakeholders, included users and developers participate in the virtual discussions prior to our regularly scheduled meetings.

    SmartSheet is...

    What do you dislike?

    I would like a more intuitive way to roll up task hours to parent rows. Currently, this task is not difficult, but adding entries can trip you up if you are not careful.

    I would also like a more intuitive method with which to set the hierarchical tasks and lag time between tasks.

    Recommendations to others considering the product

    If you are looking for a good client facing development timeline app, I suggest checking out SmartSheet. I love it and it does all that I want it to do, plus extras!

    What business problems are you solving? What benefits have you realized?

    I use SmartSheet to provide our clients with a 'live' project plan that is updated daily. All they need do is login and they can view the read-only version of the plan from which all developers will work when developing a solution.

    0 of 0 people found this review helpful

    Smartsheet . . . a spreadsheet with some bells and whistles

    What do you like best?

    I like that a new Smartsheet is easy to set up and share. I like the built-in calendar and Gantt views as well. Smartsheet also plays nicely with Zapier, so the API seems to be pretty user friendly. I've used it in conjunction with Wufoo, and that's been a real time saver. That may be more about Zapier that Smartsheet, though. So take that with a grain of salt. I like using Smartsheet to get an overview of the projects I'm working on or leading.

    What do you dislike?

    No tabbed spreadsheets is a bummer. I also find the process for setting up notifications to be a bit cumbersome. Some of the autofill functions, especially when creating equations, don't act as expected, and I feel like I'm fighting with them sometimes. As a daily task minder or task assigner, I'm pretty ambivalent about Smartsheet--it'll do the job, but other programs do task level creation and tracking better.

    Recommendations to others considering the product

    Smartsheet straddles the line between a full-on spreadsheet program and a task-level organizer. As such it doesn't accomplish either role as well as other programs, but it is a nifty way to track projects at an overview-level. This is especially true if calendar or Gantt chart views are important to you.

    What business problems are you solving? What benefits have you realized?

    Smartsheet is a nice program to use to for tracking projects. As a task manager, I think it falls short of programs like Asana. As a robust spreadsheet program (for keeping track of large datasets or doing analysis), you're likely better off with Excel.

    0 of 0 people found this review helpful

    Excellent Tool - Very Collaborative

    What do you like best?

    I like that I can publish my different sheets out via a hyperlink as 'read only' . I can then use these links in my status reports etc for the most updated information. As soon as I update information it is out there for my user base to see. Also like that I can quickly download the information should I need an actual excel sheet.

    I also appreciate the variety of templates that are out there, it gives me a quick place to start so I don't have to reinvent the wheel.

    Other features I really like:

    * Move rows around quickly - drag and drop

    * Formatting is pretty good

    * There is ability to have others edit the documents, add attachments, add forms to enter data

    * Organize sheets by a grouping or set of users

    * visibility on mobile

    What do you dislike?

    1. One thing I'd really like to see is being able to use more complex calculations in Smartsheet like with excel. Perhaps there is a way to do it and I am not certain.

    2. I'd really like a quick training on how to use this better at an enterprise level, I have not asked for this, but I am getting close as this tool is very helpful. I'd love a demo.

    What business problems are you solving? What benefits have you realized?

    It is difficult to send out updated project plans, risks/issues and not have them get lost in versioning. This tool ensures that everyone has the updated information at all times, they just need to know the link. Some tools require each user a license to simply read any documentation, but SmartSheet does not.

    0 of 0 people found this review helpful
    Read all reviews on G2 Crowd
  • Smartsheet’s familiar interface and powerful features make it a very worthwhile web-based project management tool. I really like its unique approach to an already existing concept. It does give you a really clear view of your projects and tasks at hand, and helps you add structure to all your processes in order to really define your work.

    0 of 0 people found this review helpful
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