Software Comparison
Smartsheet vs Basecamp vs Jira

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Listed in : Project Management

Smartsheet is an online project management and task management software that allows users to achieve their strategic objectives, improve their product... Learn More

Free Trial

Listed in : Project Management

Basecamp is a great online project management software and collaboration tool, which gives teams a central workspace for every day’s operations and ... Learn More


Listed in : Project Management

Jira is an amazing issue tracking and project tracking developed by Atlassian. The dashboard provides various features, including collaboration, agile... Learn More

Pricing Starting From

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Smartsheet

Project Management

$ 14
For 1 Month / 1 user(s)

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Basecamp

Project Management

Free Plan

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Jira

Project Management

$ 10
For 1 Month / 20 user(s)

Available Features

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Smartsheet

Project Management

Creators: 3

Additional Creators: $9

Collaborators (FREE!): Unlimited

Sheets: 150+

File Storage: 45+ GB

Support Priority

Gantt Charts

Web Forms

Mobile

Custom Color and Logos

Reporting

User Management

Resource Management

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Basecamp

Project Management

Unlimited Users

Unlimited Projects

1TB Storage

Guaranteed Uptime SLA

Personal account manager

60-minute live demo for your team

Pay-by-check

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Jira

Project Management

Polished user experience

Powerful and customizable workflows

Unlimited custom fields

Bugs and defect management

Requirements management

Seamless source and issue integration

Powerful search and filtering

Advanced reporting

Customizable dashboards and wallboards

Advanced security and administration

Integration with flexible REST APIs

Mobile interface

Available OnDemand in the cloud

Available for download

Intuitive drag-and-drop boards

Comprehensive sprint planning

Epic and user story management

Agile best practices out of the box

Scrum boards

Kanban boards

Backlog management

Flexible agile reporting

Free Trial Availability

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Smartsheet

Project Management
Free Trial Available
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Basecamp

Project Management
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Jira

Project Management

Most Favorable User Review

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Smartsheet

Project Management
User review from
10
Jonathan Hatch, MBA
Nov 17, 2015

When is comes to spreadsheets that teams are updating and accessing constantly, Smartsheet is the tool! Although is doesn't do some of the in depth features of Excel, it's great for collaboration. When tracking projects and deadlines, SmarthSheet makes it super simple for an entire team to make changes without going through the pains of using methods like those of Sharepoint. The learning curve is simple and the benefits of having easy team collaboration make a huge difference in speeding up productivity.

Pros :

  • Easy learning curve.
  • Great for collaboration.

Cons :

  • Not quite as robust as Excel, but gets the job done.
  • More for collaboration, not for pivot charts, etc.

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Basecamp

Project Management
User review from
10
Carl Springer
Feb 15, 2016

Been a Basecamp user for more than 10 years. Our company has embraced this product to manage many of our consulting projects. We manage a few 100 projects in this system at any one time and regularly archive projects as they close down. We've found it to be a great resource that provides all the basic tools need to manage a project, including calendars, file posts, message areas, and to do lists.The user interface is relatively intuitive, and takes minimal training for new staff. Our clients enjoy this as a central place to see all their vital project data, and a log of all the message exchanges and file versions that have been shared time. Most of our clients work for government agencies, and they have very limited inbox space via email accounts. Whereas, Basecamp allows for MUCH larger files (up to 2 GB, but big for us is a few 100 MB), so we can confidently post everything we need to on this site and trust that the client time can get access to it. We have chosen to stick with Basecamp Classic, although they have since released version 2 and 3. Those both look like great products. However, many of our public agency clients lag behind with older operating software and browsers, so we are still hanging on.The newer version has much nicer methods for adding people onto a project or message exchange. More flexible, and less need for admins to intervene.

Pros :

  • All the basic project management feature you need to succeed.
  • The menus and features are relatively simple and easy to learn.
  • It hits the sweet spot that work well for smaller and mid-sized businesses, without getting into more comprehensive PM tools, such as cost tracking systems.

Cons :

  • Not a lot to say here. Again, if you are shooting for a smaller, nimble and powerful set of tools, this is your baby.
  • If you want to have a more complete set of tools, then look elsewhere.

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Jira

Project Management
User review from
10
Ryan Paredez
Jan 5, 2016

While JIRA is the only bug tracking software I have used, I've come to really enjoy it think it works pretty well. This also depends on how your business uses it, of course. We use JIRA and a lot of other products that integrate with it, such as Hipchat and Confluence. As I run our beta programs and help solve tickets, I'm constantly communicating with our devs. They do a good job at creating sprints, this allows me to track those sprints and all the bugs, fixes and features that are going along with it. This makes things easy for me to stay on top of what's happening with our products without having to have tons of meetings or chat sessions. Overall I'm very pleased with this product and would like to continue to use it going forward with other companies.

Pros :

  • As I mentioned, JIRA is pretty awesome but can be complex, so this can be a pro and con.
  • There are tons of other things you can connect JIRA too, such as other Atlassian products and also some support platforms, such as Zendesk.
  • This is the tool we use for our support and the integration works pretty sweet.
  • I like being able to 'follow' projects and tickets even though I may not have been the creator
  • This is helping me keep on top of things happening with the product.
  • The Zendesk integration works great for our devs because we can link a support master ticket to Zendesk and allow them to view the details of that ticket.

Cons :

  • Lots of features can be good and bad. In the context of a con, there is a lot you can do, and this may influence whether or not you decide to use other business tools.
  • The amount of information that can be created within a ticket and all the other aspects of creating a project and a sprint can be confusing (because of all the bells and whistles), which makes this a bit of a pro and con.

Most Unfavorable User Review

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Smartsheet

Project Management

No unfavorable user review available yet for Smartsheet .

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Basecamp

Project Management
  • User review from
    3
    Rebecca Sealfon
    Nov 27, 2016

    Basecamp is a solid project management tool that enables team coordination, team to-dos, shared discussions, shared and organized files, and other features. Its visual presentation is reasonably slick and its interface quite intuitive. andnbsp;I used Basecamp for old projects, but did not stay with it as I found its features were not sufficiently helpful for my small team and Use Case. However, I could log onto Basecamp and use the tool without reading the help guide - the interface of Basecamp was self-explanatory. andnbsp;Basecamp has both free and paid tiers, as well as allowing Users to log in for a free trial.

    Pros :

    • Basecamp is still a solid, actively maintained tool that serves all its stated purposes.
    • It is certainly usable for a project today. Its interface is slick and requires little instruction, although a bit of time to learn how to use. andnbsp;Its features are clearly listed and can be explored on one's own without hitting snags.
    • Basecamp gives plenty of chances to explore the service on its free trial, and the free tier is usable for small teams. andnbsp;
    • It is still continually improving, and its combination of services is a very useful combination for a team to be using. Teams can be well coordinated with Basecamp.

    Cons :

    • When Basecamp was created, it was more useful than it is today.
    • Many of Basecamp's current services are better provided by other tools that have since come to the market. For example, Basecamp's file sharing features have since been developed by Google Drive, Box, Microsoft Cloud and Dropbox, which are more specialized for the purpose and continue to develop new features with more resources behind them than Basecamp. andnbsp;
    • Tools such as Mixmax and even Gmail provide some of Basecamp's shared email services.
    • I haven't been on a professional team that used Basecamp for project coordination, and other tools served the purpose.

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    Jira

    Project Management

    No unfavorable user review available yet for Jira.

    Most Favorable Critic Review

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    Smartsheet

    Project Management
    100
    Jeff N. , G2 Crowd

    Tuesday 08 October 2013

    What do you like best?End-user development. This is an online spreadsheet, a 21st Century version of Excel on steroids. As a spreadsheet it allows very flexible formandfunction, the most flexible I've ever seen in an app. I'm also impressed by how well this company executes its vision. It's solid. I've only needed tech support once and I got a reply within 3 hours. What do you dislike?Nothing really. I wish it had some features it doesn't yet have, such as tighter integration with Gmail, but there's nothing I dislike.

    More about Smartsheet
    View all the Smartsheet Critic Reviews
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    Basecamp

    Project Management
    100
    Casper Klenz-Kitenge , Cabgfx

    Wednesday 04 April 2012

    The new Basecamp from 37signals is out, and I’ve been using it for about a month now. It’s an amazing product and, pending some minor tweaksandadditions, poised to become the new standard for project management tools to adhere to. I’ve used the original Basecamp (now renamed to Basecamp Classic) for a long time and I always had mixed feelings about it. It did a lot of things well, but as a whole, it often felt like a drag; keeping Basecamp updated became a task of its own.

    More about Basecamp
    View all the Basecamp Critic Reviews
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    Jira

    Project Management
    100
    Authenticated Reviewer , TrustRadius

    Wednesday 26 August 2015

    JIRA Use Cases and Deployment ScopeAs a small software startup, we use JIRA to manage our development pipeline. We log development ideas in the platform, identify priorities, communicate regarding developments and clarification, and keep track of what's been implemented. We're currently maintaining one version of our software while developing a completely new version from scratch to be launched later this year. JIRA helps us keep track of the priorities and projects regarding both of these develpment tracks. 

    More about Jira
    View all the Jira Critic Reviews

    Most Unfavorable Critic Review

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    Smartsheet

    Project Management
    20
    Ricky Maveety , GetApp

    Tuesday 24 February 2015

    I made the mistake of purchasing a year's worth of service. Not a good idea, although they say that you can cancel at any time, that does not mean they will refund your money. So, $168 down the drain. The program is not particularly flexible and takes a lot of ongoing maintenance to keep it up and relevant. Beyond that, it does not archive data well. I would pass in favor of virtually anything else.

    More about Smartsheet
    View all the Smartsheet Critic Reviews
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    Basecamp

    Project Management
    75
    Lahle Wolfe , About.com

    Wednesday 31 December 1969

    One of the most popular choices for project management is BaseCamp. The company has a strong consumer following, but has severe limitations when it comes to interacting with clients.

    More about Basecamp
    View all the Basecamp Critic Reviews
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    Jira

    Project Management
    20
    Merlyn Jones , GetApp

    Friday 04 December 2015

    More about Jira
    View all the Jira Critic Reviews

    Demo Video

    screenshot for Smartsheet

    Smartsheet Demo Video

    Project Management
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    Basecamp Demo Video

    Project Management
    screenshot for Jira

    Jira Demo Video

    Project Management

    Screenshots

    screenshot for Smartsheet

    Smartsheet

    Project Management
    Screenshot for Smartsheet 4 screenshots available
    screenshot for Basecamp

    Basecamp

    Project Management
    Screenshot for Basecamp 4 screenshots available

    Typical Customer

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    Smartsheet

    Project Management
    • Business
    • Personal Use
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    Basecamp

    Project Management
    • Business
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    Jira

    Project Management
    • Business

    Supported Devices

    screenshot for Smartsheet

    Smartsheet

    Project Management
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    Basecamp

    Project Management
    screenshot for Jira

    Jira

    Project Management

    Supported Languages

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    Smartsheet

    Project Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Portuguese
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    Basecamp

    Project Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Japanese
    • Portuguese
    • Polish
    • Danish
    • Swedish
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    Jira

    Project Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Portuguese
    • Polish
    • Danish

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