Software Comparison
Smartsheet vs Workfront

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Listed in : Professional Services Automation (PSA)

Smartsheet is an online project management and task management software that allows users to achieve their strategic objectives, improve their product... Learn More

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Listed in : Professional Services Automation (PSA)

Workfront (formerly AtTask) is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both te... Learn More

Pricing Starting From

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Smartsheet

Project Management

$ 14
For 1 Month / 1 user(s)

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Workfront

Professional Services Automation (PSA)

$ 30
For 1 Month / 1 user(s)

Available Features

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Smartsheet

Project Management

Creators: 3

Additional Creators: $9

Collaborators (FREE!): Unlimited

Sheets: 150+

File Storage: 45+ GB

Support Priority

Gantt Charts

Web Forms

Mobile

Custom Color and Logos

Reporting

User Management

Resource Management

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Workfront

Professional Services Automation (PSA)

Configurable sandbox environments

Data encryption at rest for maximum security

Top-of-the-line support for peace of mind

Free Trial Availability

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Smartsheet

Project Management
Free Trial Available
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Workfront

Professional Services Automation (PSA)

No Free Trial Available.

Most Favorable User Review

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Smartsheet

Project Management
User review from
10
Jonathan Hatch, MBA
Nov 17, 2015

When is comes to spreadsheets that teams are updating and accessing constantly, Smartsheet is the tool! Although is doesn't do some of the in depth features of Excel, it's great for collaboration. When tracking projects and deadlines, SmarthSheet makes it super simple for an entire team to make changes without going through the pains of using methods like those of Sharepoint. The learning curve is simple and the benefits of having easy team collaboration make a huge difference in speeding up productivity.

Pros :

  • Easy learning curve.
  • Great for collaboration.

Cons :

  • Not quite as robust as Excel, but gets the job done.
  • More for collaboration, not for pivot charts, etc.

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Workfront

Professional Services Automation (PSA)
User review from
9
Stuart Gordon
Mar 25, 2016

Great work management software that is customisable and easy to use. The user interface is mostly intuitive, and is attractive.Since we started using Workfront, visibility of project progress has been dramatically improved across our Professional Service teams. I traffic manage the workload of six teams, each with members distributed across the EMEA region and Workfront is the tool that has enabled me to manage this effectively, gradually improving processes, and hence efficiency.Document storage and Centralised communication have helped improve efficiency both within teams and across teams, and post-project reporting has helped refine processes.

Pros :

  • It is extremely easy to use, and the ability to create custom fields and forms enables me to track the metrics that matter to me.
  • We have developed an end-to-end workflow from client request for scoping, to raising SOWs, to project delivery and post-project reporting.
  • Resource grids that enable me to see how much work each team member has on by day, week or month, and how that rolls up to the team level. I have visibility of who is over-allocated, and who has the capacity for extra work, enabling me to re-allocate work to load balance the team. The granular nature of this data is drawn from task level information on duration and effort, and this is vital as many projects are very quick turnaround (3 days), and often assets arrive late, or requested dates change at the last minute, so I need to quickly be able establish what is achievable, and adjust things to ensure both then client and team members are happy. Work front has been the best tool I have used in helping me achieve that.
  • Great customer support.

Cons :

  • Reporting using charts should be improved - I currently export a few complex reports to Excel in order to create the charts that I need.
  • The Resource Grids, while excellent, use Flash rather than native code, and hence can be slow to load.

Most Favorable Critic Review

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Smartsheet

Project Management
100
Jeff N. , G2 Crowd

Tuesday 08 October 2013

What do you like best?End-user development. This is an online spreadsheet, a 21st Century version of Excel on steroids. As a spreadsheet it allows very flexible formandfunction, the most flexible I've ever seen in an app. I'm also impressed by how well this company executes its vision. It's solid. I've only needed tech support once and I got a reply within 3 hours. What do you dislike?Nothing really. I wish it had some features it doesn't yet have, such as tighter integration with Gmail, but there's nothing I dislike.

More about Smartsheet
View all the Smartsheet Critic Reviews
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Workfront

Professional Services Automation (PSA)
75
Megan Julia , Project Management

Wednesday 30 May 2012

AtTask is not only a project management solution but it is also a collaborative one. They provide Software as a Service that makes use of a social media platform to improve knowledge workers’ organizational, operational and management skills. They are a multi-award winning project and work management solution provider whose aim is to empower organizational staff through improving their accountability, visibility, empowerment and social collaboration through our software.

More about Workfront
View all the Workfront Critic Reviews

Most Unfavorable Critic Review

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Smartsheet

Project Management
20
Ricky Maveety , GetApp

Tuesday 24 February 2015

I made the mistake of purchasing a year's worth of service. Not a good idea, although they say that you can cancel at any time, that does not mean they will refund your money. So, $168 down the drain. The program is not particularly flexible and takes a lot of ongoing maintenance to keep it up and relevant. Beyond that, it does not archive data well. I would pass in favor of virtually anything else.

More about Smartsheet
View all the Smartsheet Critic Reviews
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Workfront

Professional Services Automation (PSA)
38
Minal from M Squared Engineering, LLC , Software Advice

Sunday 01 December 2013

Ease-of-useThe ease of use for timesheet input for employees was so-so. The ease of use for billing/invoicing was very difficult.FunctionalityIt met our needs for for time tracking. It didn't for invoicing/using overhead rates, etc.Product QualityIf you are in IT, it's probably good. I'm very disappointed in anaconda version not meeting our needs.Customer SupportIt was great when they were charging us an extra fee per year for support. After that, even if we found a bug (and we found a lot), it was very difficult getting answers quickly; it took days of back and forth.Likes BestI like that it's cloud-based.Likes LeastIt's difficult to get set up, but it's geared more for IT/software than for professional service/engineering. They increased our annual renewal rate by 700% and gave us less than 2 week notice to renew. You can't see the budget hours easily when viewing the tasks or logging time. You have to dig to find the information. Reporting is not slick enough for our industry.RecommendationsMake sure you can set up your overhead rates/billing rates as needed.

More about Workfront
View all the Workfront Critic Reviews

Demo Video

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Smartsheet Demo Video

Project Management
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Workfront Demo Video

Professional Services Automation (PSA)

Screenshots

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Smartsheet

Project Management
Screenshot for Smartsheet 4 screenshots available
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Workfront

Professional Services Automation (PSA)
Screenshot for Workfront 4 screenshots available

Typical Customer

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Smartsheet

Project Management
  • Business
  • Personal Use
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Workfront

Professional Services Automation (PSA)
  • Business

Supported Devices

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Smartsheet

Project Management
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Workfront

Professional Services Automation (PSA)

Supported Languages

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Smartsheet

Project Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Portuguese
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Workfront

Professional Services Automation (PSA)
  • English
  • Spanish
  • German
  • Japanese
  • Portuguese

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