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Corporate directory integration
API for integrations at scale
SLA product support
Up to 50 users
Barracuda Copy integration
Barracuda SignNow integration
Task list templates
Manage tasks by email
Reply by email
Create tasks by email
Share files via email
User-finder and contact details
The main advice I would give any organization considering a project management platform is to make sure it will be adopted from the top down. Our company has struggled to maintain the excitement and momentum we had when first implementing because many of our leaders are not using it, therefore causing employees to slack off and move away from using the system. We have been using Redbooth for about a year in our Corporate Support Center. Our Marketing Department mainly uses it to manage creative requests from our nationally dispersed Client Support and Business Development teams. (We were previously using email/sticky notes). Redbooth has been a life-changing tool for our graphic designer. She is able to attach designed documents directly in Redbooth, get feedback, make adjustments, and resend — all without having to access email. In addition, our Client Managers can submit a request (and research the status of their requests) from anywhere. The interface itself is very intuitive. And, similar to Trello, the individual tasks can be very simple (name, owner, due date), or they can get really complex (description, attached documentation, etc.). Where it differs from Trello is that users have the ability to see their own tasks aggregated on the dashboard, rather than having to move project to project to see each one’s associated tasks. Perhaps our favorite feature is the video calling / screen sharing. We have GoToMeeting and use it frequently for meetings with clients, but we have switched many internal meetings over to Redbooth. In addition, for one-on-ones with remote team members, we are able to have a “face to face” meeting over the Internet! Redbooth also offers an iPhone app, but from my experience it is lacking. The app constantly needs “refreshed” to see the most up-to-date tasks, meaning it is not truly real-time.
Wednesday 06 July 2011
The fact that QuickBase is customizable is a big selling point on this program. You can conduct almost all of your business utilizing this program. The program offers technical support and promises ease of use. However, in order to keep QuickBase from being too good to be true, the pricing creates a problem for many small and start up businesses that would otherwise be interested in utilizing the program for their business management needs. This set aside, if you have the resources to use QuickBase, it is a great program, easy to learn and easy to customize.More about QuickBase
Monday 20 October 2014
Redbooth online collaboration software is simple to use, flexible, affordable and has great integrations. It has displayed continuous growth both as a company and as a collaboration platform. Over 400,000 client organizations including Fortune 100 companies can attest to it.More about Redbooth
Friday 29 May 2015
Quickbase does not offer a phone number for customer service and sometimes take days to respond to e-mails. I often seem to know more about the program than the service representative I get - my boss says if I stay on the phone long enough with Quickbase I will figure a way around the problem while they tell me all the reasons something can't be done. I have found you can't respond to the surveys they send honestly if you want any help next time. The rep will scold you about how it negatively impacts their career and will likely not pick your email next time which means you wait that much longer before you get help next time. The reps like to call after office hours so they can show they attempted to respond quickly but you get no real help. The table-to-table relationships are so convoluted you will need a half-dozen fields and a weird relationship table to get information from one table to another, and then it won't arrive the way you want: It may be a drop-down that you have to click on four different fields to get the info from the other table. Ever need a simple number generator (x+1) for invoice numbers, job numbers, etc? Go somewhere else or hire someone to build you one (Excel users will cry). You get the response: we are working on that. Bottom Line: when developing a management program you will have time-sensitive issues that will make you wish for something better.More about QuickBase
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