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Polished user experience
Powerful and customizable workflows
Unlimited custom fields
Bugs and defect management
Seamless source and issue integration
Powerful search and filtering
Customizable dashboards and wallboards
Advanced security and administration
Integration with flexible REST APIs
Available OnDemand in the cloud
Available for download
Intuitive drag-and-drop boards
Comprehensive sprint planning
Epic and user story management
Agile best practices out of the box
Flexible agile reporting
While JIRA is the only bug tracking software I have used, I've come to really enjoy it think it works pretty well. This also depends on how your business uses it, of course. We use JIRA and a lot of other products that integrate with it, such as Hipchat and Confluence. As I run our beta programs and help solve tickets, I'm constantly communicating with our devs. They do a good job at creating sprints, this allows me to track those sprints and all the bugs, fixes and features that are going along with it. This makes things easy for me to stay on top of what's happening with our products without having to have tons of meetings or chat sessions. Overall I'm very pleased with this product and would like to continue to use it going forward with other companies.
Wednesday 26 August 2015
JIRA Use Cases and Deployment ScopeAs a small software startup, we use JIRA to manage our development pipeline. We log development ideas in the platform, identify priorities, communicate regarding developments and clarification, and keep track of what's been implemented. We're currently maintaining one version of our software while developing a completely new version from scratch to be launched later this year. JIRA helps us keep track of the priorities and projects regarding both of these develpment tracks.More about Jira
Wednesday 06 July 2011
The fact that QuickBase is customizable is a big selling point on this program. You can conduct almost all of your business utilizing this program. The program offers technical support and promises ease of use. However, in order to keep QuickBase from being too good to be true, the pricing creates a problem for many small and start up businesses that would otherwise be interested in utilizing the program for their business management needs. This set aside, if you have the resources to use QuickBase, it is a great program, easy to learn and easy to customize.More about QuickBase
Friday 04 December 2015
More about Jira
Friday 29 May 2015
Quickbase does not offer a phone number for customer service and sometimes take days to respond to e-mails. I often seem to know more about the program than the service representative I get - my boss says if I stay on the phone long enough with Quickbase I will figure a way around the problem while they tell me all the reasons something can't be done. I have found you can't respond to the surveys they send honestly if you want any help next time. The rep will scold you about how it negatively impacts their career and will likely not pick your email next time which means you wait that much longer before you get help next time. The reps like to call after office hours so they can show they attempted to respond quickly but you get no real help. The table-to-table relationships are so convoluted you will need a half-dozen fields and a weird relationship table to get information from one table to another, and then it won't arrive the way you want: It may be a drop-down that you have to click on four different fields to get the info from the other table. Ever need a simple number generator (x+1) for invoice numbers, job numbers, etc? Go somewhere else or hire someone to build you one (Excel users will cry). You get the response: we are working on that. Bottom Line: when developing a management program you will have time-sensitive issues that will make you wish for something better.More about QuickBase
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