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DeskAway is a web-based project management software that assists groups to coordinate, control and trace their work from a convenient position. Teams ... Learn More
Wednesday 06 July 2011
Upon learning of DeskAway I thought, "What a nice idea, but I do not have the time to learn something new." To my surprise, DeskAway is very simple to understand and implement. Within a matter of an hour, I was completely set up, had three projects entered and was ready to go. Once you find that you like the product, you can upgrade at any time. The charges for the product are reasonable for what it offers. There are several subscription plans to fit your project needs.More about DeskAway
Sunday 31 May 2015
What do you like best?Plugin system is good. Support is quick to answer emails.What do you dislike?Overly simplistic, buggy (not overly so but enough to be annoying), inability to save drafts, and I absolutely disagree with their philosophy of combining severity and priority.Recommendations to others considering the productIf you find it limiting, attempt to code plugins to work around the limitations so that it fits your needs. Would be a good opportunity to offer a developer a pet-project to flex his/her skills, or perhaps a capable intern.What business problems are you solving? What benefits have you realized?At a previous company we used FogBugz to track bugs and partially to handle support requests. For how my team used it, we were able to work efficiently enough, though we were hindered by its overly simplistic nature and bugs at times.More about FogBugz
Friday 01 August 2014
My company switched from BaseCamp to Deskaway six months ago and it has been a major hassle every week to maintain. When we are assigned to do something, my co-workers and I have to create a "Milestone", then a "Task List" then a "Task." Pretty much, we have to enter an assignment THREE TIMES to log it. Also, the calendar doesn't show you when a task starts, it only shows when it's due, something BaseCamp did. When my boss sent issues to me, I did not receive emails which the system is suppose to do, plus they did not show up on my calendar nor on my home screen. I almost lost my job because of this. I've tried using shortcuts to reduce the time I spend each week entering tasks in the 8 projects I'm in charge of, however they did not meet my supervisors' standards, so I'm stuck wasting 2 hours every week entering the same tasks every single time. The shortcut I used was a "recurring task." This is might be a good tool for management, however your employees will absolutely hate it and you in turn.More about DeskAway
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