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Clarizen

Clarizen Reviews and Cloudswave Rating

  • 82

    Cloudswave Score for Clarizen

    Rating based on 124 Critic Reviews

    46 Favorable reviews
    88 %
    4 Mixed reviews
    8 %
    2 unfavorable reviews
    4 %
  • Clarizen availability for any user

    Clarizen Use Cases and Deployment ScopeOur organization primarily uses Clarizen through Professional Services. It is used to manage all the accounts of the customers. 

    Pros : Easy organization of customs.Easy customization.Easily accessible by all parties regardless of if they are in the field or office, being cloud-based is a huge advantage.

    Cons : More functionality for UI customizationEasier navigation and ability to limit users to certain aspectsSlow response times

    0 of 0 people found this review helpful

    Highly Configurable SaaS Tool with Great Overall Value

    Clarizen ProsThe Clarizen tool (V6) is likely the most configurable SaaS tool available in the PPM world - especially when it comes to the user interface. Meeting a company's need for custom fields & workflows to support unique processes is a major selling point of the tool.Training and support for the tool is nearly unprecedented - there is high involvement from Clarizen staff to ensure both Administrators & End-Users have the assistance they need to utilize the breadth and depth of the offering in both a highly usable & highly available manner.I believe one of Clarizen's strongest points of appeal is that it seems to be able to uniquely meet the needs of the SMB all the way up to true enterprise requirements for PMO's.

    0 of 0 people found this review helpful

    Clarizen grants flexibility without sacrifice

    Clarizen ProsClarizen merges a host of project, resource, and time management tools under one, integrated solution.It improves visibility to our performance data. Up until now, we've had to use custom solutions or time consuming deep-dives to find out the facts.

    0 of 0 people found this review helpful
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  • Excellent Project Management application

    A web -based tool that allows so easy and orderly management of all projects within the organization , allowing making management decisions is more accurate

    Pros : Allows the incorporation of flow charts adapted working processes of the organization

    Cons : Compared with other similar tools, the implementation cost is a bit high .

    0 of 0 people found this review helpful

    Clarizen for On Boarding New PBM Clients

    MedImpact is a Pharmacy Benefits Management company with about 1001 to 5000 employees. Clarizen was selected to be the Project Management tool for the Implementation Services business unit. The Implementation Services team did not have a cohesive way to manage the New Client implementation projects. The existing tools and manual processes limited the capacity of new client projects that the business unit could accommodate and made it difficult to track down related emails, files, and decisions. If our sales teams have a really good year we would exceed our capacity to implement new business. For sustainability we had to move out of the dark ages of project management, Clarizen was our ´?¢light at the end of a tunnel´?¢. Clarizen offers the best of social media, project management principles, work-flow automation, and an intuitive user interface design. Clarizen ´?¢Partners´?¢ with you to provide the best the tool can offer to improve your daily operations and reduce manual processes. The Clarizen Customer Success Team provides the best support and guidance that I have seen in years. This growing company is setting the bar for business to business relationships and project management solutions. While this tool was selected for one small business unit we are expecting that the tool will be used by many other business units as the versatility of the tool can accommodate their project management business needs.

    Pros : Key features that we use: Salesforce integration; document or file management integration with Box; social collaboration; dashboards; automated notifications; work flow rules; customer collaborator feature; scheduled reports; project highlight reports; Gantt Chart and Road map widgets; customizable app plug-ins; and customizations galore.

    Cons : Areas for improvement: Out of the box Clarizen offers "canned reports" but it was not easy to learn how to create the customized reports that I needed for my business unit. It would have been nice to have a report suite that contained examples tied to a business question or objective in order to better understand the application and use of the canned or dashboards reports. The Salesforce integration model did not provide the level of API security that our IT Security team required. The tool

    0 of 0 people found this review helpful

    Success in Practice

    I have used this application for around 3 months. WoW is here. I can analyze data I have on Live. The organization I work for have decent projects in the portfolio and we spent too much time talking something that we can actually find directly on Clarizen. Right now, data is here, it saves lots of my time and also my colleagues. I love the People module which allows me to do resource balancing and Dashboard module as well. There are more great things in this App.

    Pros : - Live, everyone sees the same data set. - Be able to share reports/dashboards outside the Clarizen

    Cons : - Sometimes the system shows slow responses when I send requests/comments.

    0 of 0 people found this review helpful
    Read all reviews on GetApp
  • Clarizen is a powerful project management software with industry-leading resource and financial management tools. Prices are comparatively high, but the dynamic software will appeal to those looking for a comprehensive solution.

    0 of 0 people found this review helpful
  • Ease-of-use

    The Navigation panel is very accessible and takes you to anywhere in the software you need to go.The software is very customizable, which helps user-friendly operations.

    Functionality

    Clarizen meets all of our needs and more. Our company will start small in the software and grow into more of the functionalities once users are comfortable with this new type of system.

    Product Quality

    The software is designed to work for many users at many different levels. This feature works well for our company because we are very new to project managment software, and Clarizen will be able to help users all across the companies in different capacities. The software is very well-laid-out, and you do not have to spend a lot of time searching for what you need.

    Customer Support

    The support has gone well for the most part. The onboarding associate we work with has been a little difficult when it comes to time management and keeping schedules. Because we are paying for our training by the hour, I would appreciate if the communications were a little more on-point and time efficient.

    Likes Best

    The software is very user-friendly, and there are numerous training tools available to learn how to use the software. The vendor was very attentive without being overly pushy during our search time.

    Likes Least

    The software is a bit overwhelming for a group that has never used a program like this. We have to spend some time sifting through what is important for our functionality and what can be implemented later.

    Recommendations

    Definitely use the trial period that is offered to you and watch as many of the video tutorials and webinars as possible when making your decisions. The 5-10 minute YouTube videos were great to get a quick overview of the functionalities of the software.

    0 of 0 people found this review helpful
    Read all reviews on Software Advice
  • Best In Class

    What do you like best?

    Clairzen is a robust cloud based project management software for the collaboration age. The flexibility to adapt and mold your instance to suit the individual business needs is extraordinary. Clarizen has provided a more efficient way to manage our projects while reducing key detractors such as meeting times, project lengths, etc.

    Of all the tools in the enterprise Clarizen affords any company the needed flexibility to have the software work for you not against you.

    What do you dislike?

    Clarizen can be cumbersome for end users; in the current v6 version through all the customization the instance has lost major screen real estate and or functionality. No longer is the tool as simple as it once was which is a major pain point for new users of the application.

    Additionally; Clarizen can be complicated when it comes to customization needed; experience in html programming is necessary or reliance on Clarizen increases tremendously.

    What business problems are you solving? What benefits have you realized?

    More efficient project execution - Through a collaborative enviornment project managers no longer have to wait for a meeting.

    Resource capacity planning - Visibility into individual project manager load is not a real and tangible item

    Executive Updates - Gone are the days of ppt. slides or ad-hoc reports - system generated dashboards and reporting are now providing actionable information

    0 of 0 people found this review helpful

    Clarizen: Quite simply - The future,,,,,,,

    What do you like best?

    Pros:

    + Excellent Project & Work Item management.

    + Powerful Enterprise discussion module which link into everything Clarizen does, from Projects to issues.

    + A customisation engine to build custom workflows, fields, views and even your own HTML/Javascript front end panels (for your own Forms etc).

    + Reporting and Dashboards, again with custom reporting.

    + A best-of-class Customer Services and community and quick responses.

    + A public product Roadmap which you can contribute to, with regular releases with new functionality.

    + Rich API for developers to hook into.

    + Growing community of Clarizen users and an App Marketplace of customisations, built using Clarizens own custom engine.

    + Collaboration extends to users outside of Clarizen itself (Sharing reports & widgets).

    What do you dislike?

    Cons:

    - Clarizen sells Agile support. Yes there is a Team board, burndown charts etc, but the implementation is not good.

    - The amount of options available can be overwhelming until you have got to grips with the product.

    - Security groups within Clarizen needs to be out of the box and not a custom workflow. At the moment, there isnt a simple way of creating confidential Projects.

    Recommendations to others considering the product

    You cannot beat this product, the products team who support it. Of course there are negatives (no one is perfect), but the goodness just oozes from it - so who cares.

    What business problems are you solving? What benefits have you realized?

    * Allowing our geo-located teams to work together.

    * Resource management and forecasting.

    * Interactive reports instead of static powerpoint slides.

    0 of 0 people found this review helpful

    Works for time card, not impressed with project management tools

    What do you like best?

    The timesheet works well. You are able to add your time and comments to a task easily. The app allows you to do this too. Percent complete on tasks is also useful, that that can only be done through the website.

    What do you dislike?

    It doesn't give you the tools to really know what is going on in a project. I have timesheet only access, quick doesn't help. For instance, if 2 people are working on a task, and you assign both people to that task, things like percent complete, billable rates, etc don't work. You really have to duplicate the task and add one person to each duplicate. And if you mark a task 100% complete - there is no prompt to re-assign those hours! So if there are 8 unused hours from a task, and another task is 10 hours over - the admin has to notice that and re-distribute, there is not prompt.

    Recommendations to others considering the product

    I don't think I would

    What business problems are you solving? What benefits have you realized?

    We are a consultancy, so hours REALLY matter. We have to watch really closely that everyone on the team is spending the time they need to and no more, and on what tasks. And if a task is going to go over, where that time can be taken from.

    0 of 0 people found this review helpful
    Read all reviews on G2 Crowd
  • The application is user friendly and is even available for use in mobile phones. It is also very secure ensuring that there are no risks that your work will face. It has many apps integrated in to it that will help you manage your projects effectively.

    0 of 0 people found this review helpful
  • Clarizen online project management solution is simple to use and easy to integrate, and has a high adoption rate among mangers and team members. It is equipped to provide accurate, insightful project transparency for project managers and stakeholders via customizable reports. It is ideal for dispersed teams with a variety of account requirements that range from free email-only accounts to time and expense accounts and full enterprise editions.

    0 of 0 people found this review helpful
  • There’s nothing seriously wrong with Clarizen, and that’s about the highest praise I can give it. It is undoubtedly easy to use in some ways and comes with many clever and practical features, but I think there are better, more well conceived project management solutions out there, especially considering the price you have to pay with Clarizen. I don’t like the fact that some of the integrations cost additional money, and I didn’t appreciate the amount of effort it took me to get a handle on the different functions. In fact, I suspect that there are lots of things that Clarizen can do well that I just wasn’t able to figure out.

    That said, I do believe there are many businesses that would do just fine with Clarizen, especially companies that have to do a lot of cross-departmental collaboration or that value strong social connection among employees. I suggest that smaller companies steer clear of this software, but I think that larger organizations would certainly be well-advised to at least test Clarizen out for the free trial period.

    0 of 0 people found this review helpful
  • The best web-based project management software I worked with so far. And the most expensive one. After a series of reviews of different project management I basically stopped expecting very much from web-based apps. Usually you get great collaboration features but at a price of tradeoffs in usability and functionality. While I was exploring Clarizen I thought at last I saw the thing done right. At the same time I was wondering where the hook was? Well, the hook is in pricing sheet. You could say that 30 or so bucks on a price sheet isn’t a big mark-up for a salary you pay each of your team members. On the other hand you can point there are cheaper options on the market.

    0 of 0 people found this review helpful
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