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Configurable sandbox environments
Data encryption at rest for maximum security
Top-of-the-line support for peace of mind
Great work management software that is customisable and easy to use. The user interface is mostly intuitive, and is attractive.Since we started using Workfront, visibility of project progress has been dramatically improved across our Professional Service teams. I traffic manage the workload of six teams, each with members distributed across the EMEA region and Workfront is the tool that has enabled me to manage this effectively, gradually improving processes, and hence efficiency.Document storage and Centralised communication have helped improve efficiency both within teams and across teams, and post-project reporting has helped refine processes.
Wednesday 30 May 2012
AtTask is not only a project management solution but it is also a collaborative one. They provide Software as a Service that makes use of a social media platform to improve knowledge workers’ organizational, operational and management skills. They are a multi-award winning project and work management solution provider whose aim is to empower organizational staff through improving their accountability, visibility, empowerment and social collaboration through our software.More about Workfront
Monday 31 January 2011
HyperOffice has more than earned a seat at the table for VARs discussing cloud-based collaboration with customers, and it provides a solution that the CRN Test Center is happy to recommend.More about HyperOffice
Sunday 01 December 2013
Ease-of-useThe ease of use for timesheet input for employees was so-so. The ease of use for billing/invoicing was very difficult.FunctionalityIt met our needs for for time tracking. It didn't for invoicing/using overhead rates, etc.Product QualityIf you are in IT, it's probably good. I'm very disappointed in anaconda version not meeting our needs.Customer SupportIt was great when they were charging us an extra fee per year for support. After that, even if we found a bug (and we found a lot), it was very difficult getting answers quickly; it took days of back and forth.Likes BestI like that it's cloud-based.Likes LeastIt's difficult to get set up, but it's geared more for IT/software than for professional service/engineering. They increased our annual renewal rate by 700% and gave us less than 2 week notice to renew. You can't see the budget hours easily when viewing the tasks or logging time. You have to dig to find the information. Reporting is not slick enough for our industry.RecommendationsMake sure you can set up your overhead rates/billing rates as needed.More about Workfront
Thursday 22 December 2011
Quite simply, Hyperoffice does not function in a Mac environment. We've spent almost a year and a half of a three-year contract (prepaid in full to get a discounted rate) attempting to get the promised functionalities working. Many if not most were never achieved. In retrospect, we are now out several thousand dollars, together with the value of countless hours lost in frustration, attempting to run an efficient business. Support personnel were well intentioned, but clearly could not follow through on promises made by the sales side. There has never been any admission of responsibility for the shortcomings of the product or our resulting losses. All efforts at reaching a reasonable resolution to get some of our money back were met with a stunning and total silence.More about HyperOffice
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