Cloudswave Score for Yotpo
Rating based on 9 Critic Reviews
Joseph Coville, on GetApp
Yotpo is a great way to automatically follow up with customers and make sure they're satisfied with the way you do business. I have a small e-commerce store running WooCommerce on WordPress. With so many online stores being less than credulous, the ratings and reviews left by customers through the YotPo system puts their mind at easy.
Pros : - Great value - Excellent Customer Service - Truly hands on company
Cons : None I can think of.
William Harris, on GetApp
Reviews get sales - not just positive ones, even negative ones. Having reviews let's people talk about what they liked or didn't like about a product. Those reviews help people make a decision that they won't regret down the road. YotPo has helped us generate thousands of reviews in a short time - way more than we were getting on our own. As a result, our conversion jumped up site-wide which equals more sales and higher AOV.
Pros : Easy to use, easy to set up, clear ROI calculations, and great customer service.
Cons : The price went up a lot this year. I still think its a great value - it was just a bit of a sticker shock after the price we paid last year. To be fair though - they are now priced according to the rest of the industry.
Jordan Lejuwaan, on GetApp
Yotpo is the best solution for soliciting reviews from your customers. They get a quick email X days after their order and can choose a star amount from within the email. I have a medium sized website and have hundreds of reviews because of Yotpo. It also allows customers to say that they have not received their order yet -- great for spotting shipping issues.
Pros : - Get immediate feedback from your customers - Give your app legitimacy by displaying reviews on your site
Cons : - A bit expensive if you want to use their premium plans
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