Software Comparison
Yotpo vs Agilewords vs Bazaarvoice vs Dropifi

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Listed in : Online Survey

Yotpo is a plug and play social reviews solution for e-commerce websites. Yotpo is focused on providing the best social review experience for every we... Learn More


Listed in : Online Survey

Share business documents online with your clients or co-workers. Upload a Word document, schedule a review, send out invites, and voila! Discussions t... Learn More


Listed in : Online Survey

Bazaarvoice is a network that connects brands and retailers to the authentic voices of people where they shop. Bazaarvoice helps hundreds of millions ... Learn More


Listed in : Online Survey

Dropifi seeks to clear out the era of long and scary contact forms that deny businesses of valuable feedback and leads, whiles delivering business ins... Learn More

Pricing Starting From

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Yotpo

Feedback and Reviews Management

$ 25
For 1 Month / 1 user(s)

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Agilewords

Feedback and Reviews Management

No Pricing Available yet.

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Bazaarvoice

Feedback and Reviews Management

No Pricing Available yet.

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Dropifi

Online Survey

Free Plan

Available Features

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Yotpo

Feedback and Reviews Management

5000 Review Requests/month

5000 Kickstart Credits

On-Site Trust Widgets

Smart Reminders

Priority Support

Product

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Agilewords

Feedback and Reviews Management
  • Collaborative document review
  • Online editing
  • Document management
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    Bazaarvoice

    Feedback and Reviews Management
  • Product-specific review forms
  • Pros, cons, best uses
  • Review Snapshot
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    Dropifi

    Online Survey

    Messages Forwarded: Unlimited

    Automation Rules: Unlimited

    Contact Profiles: Unlimited

    Sentiment Analysis: Unlimited

    File Attachement

    Custom Branding

    Reports: Basic

    Email Support

    Most Favorable User Review

    screenshot for Yotpo

    Yotpo

    Feedback and Reviews Management
    User review from
    9
    Andrew Gill
    May 11, 2016

    My overall feeling for Yotpo is that it has added professionalism to my storefront, offers confidence to potential customers and rewards existing customers. Most importantly it engages them - Yotpo allows the store owner to reply to every review and I do that without fail as it's a means of communication (and saying 'thanks') that is difficult to achieve in the sometimes faceless world of e-ccommerce. I'd go as far as saying that Yotpo is my most social tool, more so than the big social platforms like Facebook and Twitter. Yotpo is proving one of my best software investments. Since introducing this review platform to my online store, I have seen a notable increase in the numbers of people purchasing. I believe this is because potential customers have more confidence in an online store if they see other customers real life experience. Customers seem to like the Yotpo review app because it is simple and quick to leave a review and because Yotpo has the option to offer customers a discount voucher for posting a review. This definitely generates repeat customer orders and so promotes loyalty.Yotpo is also packed with features to help you collect and share reviews. It's easily connected to Facebook and Twitter. It's accepted by Google for product star ratings and for star ratings in Adwords campaigns, (although I've experienced some technical problems with this, see Con's below). Yotpo is customizable and the support levels when required, (and certainly during the early months when you might need them the most) are good.andnbsp;

    Pros :

    It may be capable of more that I haven't discovered yet but here's my list of positives:

    • Simple and quick for customers to review, including on mobile
    • Ability to reward customers for reviews and for posting reviews to social media - proven sales generator
    • Ability to respond to customers
    • Ability to post reviews to social media
    • Customizable appearance for your storefront
    • Can collect store and product reviews in a weighting that you decide
    • Easy on the eye reviews and star ratings add credibility and confidence to the storefront and category/ product pages
    • Accepted by Google for star ratings including within Adwords and at a lower entry level than Google Trusted Stores
    • New features are being added including (but which I've not yet added to my store) a new carousel feature just launched which will add a new and more visual element to the storefront and other critical store pages.

    Cons :

    For me not so many:

    • Like most platforms you need to rise above the basic membership levels to unlock all features and so my comments need to be qualified as a Pro plan user. Worth the investment in my opinion
    • Getting Google star ratings to work effectively is an ongoing challenge which Yotpo are working on. I believe it impacts some SAAS platforms differently from others so it might be worth checking with Yotpo before signing up if this is important to you
    • Yotpo does ask customers for a review at timed intervals (x days after purchase) and you can set repeat messages for customers who don't respond. However (and especially for orders we ship to the USA, Canada and Australia/ NZ) the time taken for an order to arrive (especially with customs delays) can mean the customer already has a review request before the goods - it's not possible to customise the timing of review requests.

    screenshot for Agilewords

    Agilewords

    Feedback and Reviews Management

    No favorable user review available yet for Agilewords.

    screenshot for Bazaarvoice

    Bazaarvoice

    Feedback and Reviews Management

    No favorable user review available yet for Bazaarvoice .

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    Dropifi

    Online Survey

    No favorable user review available yet for Dropifi.

    Most Favorable Critic Review

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    Yotpo

    Feedback and Reviews Management
    100
    Daniel Pe´?¢a Silva , GetApp

    Tuesday 17 November 2015

    More about Yotpo
    View all the Yotpo Critic Reviews
    screenshot for Agilewords

    Agilewords

    Feedback and Reviews Management
    100
    Hammad , Maketecheasier

    Saturday 09 April 2011

    The features offered by Agile Words are a great convenience to all who work on a Word file as a group. Whether you are the lead author of a research paper or the manager of a proposal, this web app will serve your needs excellently.

    More about Agilewords
    View all the Agilewords Critic Reviews
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    Bazaarvoice

    Feedback and Reviews Management
    100
    Kyle L. , G2 Crowd

    Thursday 17 October 2013

    What do you like best?Bazaarvoice helps simplify adding product reviews and user generated content to e-commerce sites. They moderate reviews content for us based on general criteria that they developed so it's relatively low touch from that perspective. We do respond to reviews publicly when required. We also have a loop to follow up on moderate ratings/reviews that gives us the opportunity to do our best to exceed expectations and delight the customer. What do you dislike?Unfortunately, the star ratings don't integrate with Google ads like had originally hoped so we send a portion of our total review requests to another review site. While we have flexibility with product level reviews we've hoped to expand where reviews are displayed at the category level. While BV insists they have tools to support this after multiple in depth discussions we've found that NOT to be the case. Also, some of the SEO features like the cloud "SEO link" tend to be more hype or at least not worth all the sales discussion it receives.

    More about Bazaarvoice
    View all the Bazaarvoice Critic Reviews
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    Dropifi

    Online Survey
    75
    Anonymous contribution , Boutique Business Consulting

    Tuesday 25 February 2014

    With this tool, companies can generate more business leads, make better business decisions, offer a more personalized and better customer service experience, save time, increase productivity

    More about Dropifi
    View all the Dropifi Critic Reviews

    Most Unfavorable Critic Review

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    Yotpo

    Feedback and Reviews Management
    40
    Ron Wiebe , GetApp

    Sunday 22 February 2015

    More about Yotpo
    View all the Yotpo Critic Reviews
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    Agilewords

    Feedback and Reviews Management
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about Agilewords
    View all the Agilewords Critic Reviews
    screenshot for Bazaarvoice

    Bazaarvoice

    Feedback and Reviews Management
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about Bazaarvoice
    View all the Bazaarvoice Critic Reviews
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    Dropifi

    Online Survey

    No critic review available yet for Dropifi .

    Demo Video

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    Yotpo Demo Video

    Feedback and Reviews Management
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    Agilewords Demo Video

    Feedback and Reviews Management
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    Bazaarvoice Demo Video

    Feedback and Reviews Management

    No Demo Video Available.

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    Dropifi Demo Video

    Online Survey

    No Demo Video Available.

    Screenshots

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    Yotpo

    Feedback and Reviews Management
    Screenshot for Yotpo 4 screenshots available
    screenshot for Agilewords

    Agilewords

    Feedback and Reviews Management
    Screenshot for Agilewords 4 screenshots available
    screenshot for Bazaarvoice

    Bazaarvoice

    Feedback and Reviews Management
    Screenshot for Bazaarvoice 4 screenshots available

    Typical Customer

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    Yotpo

    Feedback and Reviews Management
    • Business
    • Personal Use
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    Agilewords

    Feedback and Reviews Management
    • N/A
    screenshot for Bazaarvoice

    Bazaarvoice

    Feedback and Reviews Management
    • N/A
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    Dropifi

    Online Survey
    • Business
    • Personal Use

    Supported Devices

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    Yotpo

    Feedback and Reviews Management
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    Agilewords

    Feedback and Reviews Management
    screenshot for Bazaarvoice

    Bazaarvoice

    Feedback and Reviews Management
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    Dropifi

    Online Survey

    Supported Languages

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    Yotpo

    Feedback and Reviews Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian
    • Swedish
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    Agilewords

    Feedback and Reviews Management
    • English
    screenshot for Bazaarvoice

    Bazaarvoice

    Feedback and Reviews Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Japanese
    screenshot for Dropifi

    Dropifi

    Online Survey
    • English

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