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Email Scheduling / Send Later
Gmail or Outlook
CRM Sync & Merge Fields
Salesforce Email Sync
Salesforce Phone Sync
Salesforce Reply Sync
Team Analytics & Reports
Virtual Sales Gong
Unlimited contact updates
Analysis of incoming email signatures
Addition of latest network details for your contacts
Automatic address book updates in Gmail, Outlook, Office 365
Unlimited use of Chrome plugin
Centralized account management and billing
Automatic updates to individual or team address books
From what I've experienced so far, ToutApp is a great tool to have in your back pocket; particularly for helping to manage one's sales team (Inside Sales / Business Development teams in particular, given the typically high volume of outbound emails they deal with each and every day).A terrific platform for being able to create email templates and easily apply contacts directly to the campaign, allowing for quick and easy drip and nurture initiatives. The amount of time saved really opens the door for more proactive engagements, providing added focus to key prospects that are in a more mature buying phase, while also continuing to nurture and educate those that aren't quite ready to get the wheels in motion yet.
One would never need to update your address book by copying the information from email signatures. Evercontact is a service that helps keep your mail contacts (Gmail contacts, Outlook contacts, Office365 contacts and Outlook contacts) and your CRM contacts (Connectwise, Salesforce and Highrise) always updated by mining your email accounts to create and update contacts. It simply takes out the pain of manually trying to find updated contacts or digging into the mail archives to find the contact of a person who emailed you once. Evercontact works in the background and will never erase your existing contacts.
Pros : Evercontact works even retroactively. It offers a Flashback feature which can scan up to 5 year old mails and can create or update the contact list. It gives you full control on the changes made to your contact list. You can chose to manually confirm or reject the changes suggested or go for completely automated option. You can even chose to receive the updates daily, weekly or monthly. It saves a lot of time and no contact is ever lost. A chrome plugin if also on offering which can let you save contact details from any web page in the browser and directly save it to the address book. The plugin is automatically able to identify which information is of what type and then updates the correct field with the correct information in the address book.For business users, keeping all contacts intact and updated is very important especially in sales dominated organizations. Also, in case of people moving out of your organizations, lots of important contacts go away with that person. With Evercontact, one cane always keeps on scanning the emails so that no contact is ever lost.
Cons : Evercontact scans the email for contact information in the email signatures which means that all the emails are accessed by the Evernote. Although Evernote claims that only an automated computer program does all the process and the email copy is deleted after the contact information has been extracted, it is hard to trust when your life runs on your email account. There have been instances of companies claims of deleting user information have been found false.
ToutApp was used as part of our partnership with an external lead generation company. The tool was straight forward and provided decent metrics around our results once campaigns had been launched, though the first few campaigns didn't show properly in the system for some reason.andnbsp; No matter, the lead gen company figured out the glitch, and we were able to see click rates, etc. finally. As a secondary user, the tool seemed pretty straight forward, it could have been a bit more intuitive though and might offer more robust features.andnbsp; The cost vs. features don't seem in line either, a bit expensive for what you get.Working with an outside company, who primarily ran ToutApp, it was very frustrating as we attempted tracking down issues with the email campaigns going out. The ability to track who received what and why clients weren't removed from future campaigns automatically was very frustrating and resulted in some nasty and rude emails (to our company, from those who had been on a specific mail campaign and asked to be removed).andnbsp; From an interface perspective (and as noted), the tool seemed pretty straight forward though the visual (product skin) could be updated to something more fresh and exciting. After all, this is supposed to be fun work, we aren't complete this work from a dungeon (right?). The interface also speaks to usability of the solution and the circular feel we had when logging in to check up on the status of things (metrics, etc.).In all, this offering might be a good fit for some, I wouldn't stop here, though. Definitely, check out your alternate options and compare the pros and cons.andnbsp; Get someone to provide a demo and to prove the ease of use, a demo always makes it look/seem so easy.
Thursday 10 January 2013
ToutApp is cool. If I wasn’t spending way too much money on Hubspot, this would be a perfect sales tool. ToutApp is a feature rich and cost effective enhancement to the business email client you already use. It’s designed for the sales professional and integrates easily with Salesforce.com. Used properly, it can greatly increase the efficiency and effectiveness in an area where everyone (and salespeople in particular) spends much of their day.More about ToutApp
Monday 30 November -1
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