SurveyGizmo Reviews and Cloudswave Rating

  • 86

    Cloudswave Score for SurveyGizmo

    Rating based on 48 Critic Reviews

    45 Favorable reviews
    98 %
    0 Mixed reviews
    0 %
    1 unfavorable reviews
    2 %
  • Not Great if you use Mailchimp or Salesforce

    It was recommended to me that I try this APP over survey monkey since we use Salesforce and Mailchimp. To really use the features we need is not cheap but I'm willing to pay for a superior product. Unfortunately, they no longer integrate with Mailchimp because of changes they made and the customer service representative had no idea when they will be able to integrate again. I also accidentally typed in my Salesforce userauthor wrong when setting up the plugin and that userauthor became stuck so I couldn't correct it no matter how many times I tried to save it. The customer service representative couldn't help me on either of these accounts and her best advice was to read things online. Sorry. Not happy. Going to go with another survey service.

    Pros : It seems like creating the surveys is easy enough but their integration if you're trying to use things like Salesforce and Mailchimp doesn't seem to be set up smoothly.

    Cons : Customer Service representative didn't really seem to have any answers.

    0 of 0 people found this review helpful

    SurveyGizmo

    A terrific service and brilliant support. I wish I had more opportunities to use it!

    Pros : Easy to use interface Good range of data export options Useful survey test options Superb support service

    Cons : None really, although the basic version is very basic (understandably, I suppose) and monthly use fees for additional features do not suit those using the site only occasionally, as I do.

    0 of 0 people found this review helpful

    Easy to use

    Easy to use with on-hand support available

    Pros : Intuitive to use

    0 of 0 people found this review helpful
    Read all reviews on GetApp
  • SurveyGizmo is a highly sophisticated cloud-based survey system which is excellent value for money and easy to use.

    0 of 0 people found this review helpful
  • My overall opinion of SurveyGizmo is that if you are someone who just loves to create surveys for the fun of it with your friends, or perhaps the occasional event/party survey, then the free service will do wonderful for you. For smaller business owners, free won’t really cut it, but the Basic subscription may be just what you are looking for. For larger businesses, or corporations you may want to opt for the Professional and beyond subscription.

    0 of 0 people found this review helpful
  • What do you like best?

    If you read my previous review about MailChimp, you know that I looovvve flexible software. SurveyGizmo make it easy to create hyperintuitive forms, quizzes and surveys. I am a huge fan of their question logic, easy api integration, question scoring and more. Did I mention that they always answer the phone quickly?

    What do you dislike?

    I can't really think of anything that I dislike about SurveyGizmo. I wish the API integrations were available in the free version but obviously I can't blame them for that! :)

    0 of 0 people found this review helpful

    What do you like best?

    Great tool at a great price. Fully integrates with Salesforce. We were able to create a simple survey that confimred contact information to a group of our clients and when they made the corrections in the email, it automaticlly updated Salesforce for us.

    What do you dislike?

    Figuring out the software at first was a little cumbersome. I had my technical expert take it and run and it took her a few days to get up and running, but have been very happy ever since.

    0 of 0 people found this review helpful

    What do you like best?

    Easy to set up, Salesforce Integration working in under an hour. Amazing support; when we have a few issues starting up two of the support guys stayed late on a friday night to get it working....

    What do you dislike?

    Nothing major, the script editor is pretty basic with no validation etc but most users wouldn't need to use it anyway.

    0 of 0 people found this review helpful
    Read all reviews on G2 Crowd
  • SurveyGizmo is a great choice for website owners that need a better way to conduct surveys.

    0 of 0 people found this review helpful
  • SurveyGizmo is a good online survey maker, thanks to its full list of creation and analytics features.

    0 of 0 people found this review helpful
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