Software Comparison
iContact vs Mandrill

Save time and effort by comparing these leading Email Management software.
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Listed in : Email Management

iContact is an email marketing solution for all businesses sizes. It allows you to create email newsletters, surveys, RSS feeds, Autoresponders, and s... Learn More

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Listed in : Email Management

Mandrill (developed by MailChimp) is an email infrastructure service that you can use to send automated one-to-one email, as well as customized newsle... Learn More

Pricing Starting From

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iContact

Email Marketing

$ 14
For 1 Month / 1 user(s)

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Mandrill

Email Management

Free Plan

Coupons & Deals

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Mandrill

Email Management

No Coupons or Deals are available yet for Mandrill.

Available Features

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iContact

Email Marketing

5,000 Subscriber

Email Templates

MessageBuilder

MessageCoder

Email Delivery

Social Media

Contact Management

Customer Support

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Mandrill

Email Management

200000 emails per month

Subaccounts

Rules engine     

Native mobile apps

Two-factor authentication

Geolocation and email client tracking

Detailed API logs

Multiple webhooks per account

Webhooks

Searchable, user-defined metadata

Transactional email tagging

Configurable email alerts

Split testing for transactional emails

Detailed and searchable activity log 30 days/90 days for bounced messages

Automatic CSS inlining

Multiple transactional templates per account

Multiple sending domains per account

Automated dedicated IP warmup

Dedicated IP pooling

Custom tracking domains

Custom DKIM

Custom SPF

Globally distributed sending infrastructure

All features available to all users

Pay as you go pricing for all users

Free Trial Availability

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iContact

Email Marketing
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Mandrill

Email Management

No Free Trial Available.

Most Favorable User Review

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iContact

Email Marketing
User review from
9
Karen Repoli
Nov 29, 2015

As an email marketing software, iContact is very affordable and user-friendly. It is easy to learn by anyone with a basic knowledge of this type of program. You can import your current lists easily and add people you’ve met online without them needing to opt in at your website. This is very good for speakers who gather most contacts at their appearances.

Pros :

  • User-friendly.
  • Easy to learn and navigate.
  • Affordable.
  • List import is easy.
  • Adding people you met in person is simple.

Cons :

  • Multiple opt in forms not available.

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Mandrill

Email Management
User review from
8
Sara Luisa Hincapie
May 16, 2016

I have used Mandrill for almost 2 months now and I got to say I'm very impressed. I came onboard in the middle of the MailChimp integration so I guess that now is only good if you use MailChimp as your email marketing provider.andnbsp;Set up is very easy (You may need to know a little bit of code to set it up) but didn't take me more than 50 minutes to put the key on the script, create the actions and make sure everything worked. After that, you might need to set up the templates. Thse are the same as the Mailchimp ones so again if you are a Mailchimp power user you can integrate with the templates you have available on your account or go ahead and copy paste/import the code no coding skills required.So far the emails always get to my costumers, and I barely need any kind of maintenance of any kind. This product has saved me a lot of manual remarketing, something that I was doing before deciding to make a purchase.Cost: The cost is included (At least for my tier) on the monthly payments I make to Mailchimp. These payments vary with the number of users you might have on your lists.andnbsp;Interface: Very user-friendly. For heavy users, the tags on the templates can be life savers.Team needed: I would say you need a developer to set everything up including the automation actions and a marketer/front end designer to set up all the campaign.Analytics: Mandrill does not have the best analytics suite, but they are decent to get an overview of the campaigns (Open rates, clicks, etc.) Overall, I would recommend this product if transactional emails are time-consuming in your organization. If you have Mailchimp paid, account muchandnbsp;better.

Pros :

  • Easy to use.
  • Tags to easily search templates.
  • Cost.
  • Friendly interface .

Cons :

  • Merge tags with Mailchimp do not always work as expected.
  • Analytics are weak.

Most Favorable Critic Review

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iContact

Email Marketing
100
Anonymous contribution , CRM Reports

Wednesday 31 December 1969

iContact is defintely one of the leaders in the online customer management field, and one of the main positive things about it are its easeness to use and deliverability rate (>99%).

More about iContact
View all the iContact Critic Reviews
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Mandrill

Email Management
75
Matthew Guay , Zapier

Monday 26 January 2015

A great transactional email service is one you won't have to actually look at much, since it'll be running behind the scenes delivering emails automatically without you having to worry about that. Mandrill will do that job well, but it'll also entice you to check its app a bit more than you might with other services, with the wealth of other features it offers. And, since every account gets the same features, and you only have to pay for the emails you send, Mandrill's an affordable option to send your emails that'll take care of even more of your email sending needs that you might have expected.

More about Mandrill
View all the Mandrill Critic Reviews

Most Unfavorable Critic Review

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iContact

Email Marketing
10
Joey H. , G2 Crowd

Wednesday 13 May 2015

What do you like best?I came into a new marketing position at an events-based company. There were leftover templates pre-created in iContact by the previous marketing associate. I liked the fact that I could just reuse these templates, or use them as a working grounds for customizing succinct messaging with relevant information, which I assumed would be more efficient for campaigns. I was terribly wrong.What do you dislike?The editing features on iContact are outdated. The image upload has a 200k limit. The image upload was glitchy when loading. The text formatting was glitchy (issues with bolding text). The draft save didn't always work. Sometimes it saved. Sometimes it loaded previous versions. This caused severe issues when sending emails. I've caused customer support several times about these glitches. A customer representative from iContact actually told me that because of recipients recognizing the server information of iContact, over several years time, it may be likely that the unopened emails would eventually move the iContact server (our company) into the junk mail folder, reducing the open rate of our subscribers. When asked if they had created a solution to correct for this issue, they had none. Today, a previous draft email made its way to our recipients, instead of a current email. My hope was that the email could be retracted. I called customer support to explain the issue, and he...Recommendations to others considering the productDo not buy their product.What business problems are you solving? What benefits have you realized?Marketing for events. Marketing automation. Clear communications. iContact presented issues against many of our goals.

More about iContact
View all the iContact Critic Reviews
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Mandrill

Email Management

No critic review available yet for Mandrill .

Demo Video

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iContact Demo Video

Email Marketing
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Mandrill Demo Video

Email Management

No Demo Video Available.

Screenshots

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iContact

Email Marketing
Screenshot for iContact 5 screenshots available
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Mandrill

Email Management
Screenshot for Mandrill 4 screenshots available

Typical Customer

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iContact

Email Marketing
  • Business
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Mandrill

Email Management
  • Business

Supported Devices

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iContact

Email Marketing
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Mandrill

Email Management

Supported Languages

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iContact

Email Marketing
  • English
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Mandrill

Email Management
  • English

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