Hively gives you consistent, real time feedback you can act on. Most companies try to measure customer satisfaction with surveys. Surveys are time consuming and have a low engagement rate. Survey data is also difficult to manage because it’s aggregated, not real time and rarely (if ever) makes it’s way to the people who need it most – the employees working with your customers. With Hively, dealing with customer satisfaction surveys is a thing of the past.
Real time customer feedback and employee rewards app. The simplest way to gather customer feedback, measure team performance and reward employees. Team members compete to provide the greatest customer happiness. Stop sending surveys and start measuring customer happiness and engagement through every interaction.
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