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Logo for Clicktools

Clicktools Coupons, Reviews, Comparisons and Alternatives

About Clicktools

Clicktools enables organizations to improve customer experience by collecting, centralizing, and acting on customer feedback, leveraging the power of CRM. As the leading provider of premium, Cloud-based survey software for businesses, we live by the promise to help our customers better understand and serve their customers.

Clicktools helps organizations of all sizes, across multiple industries improve customer experience throughout the entire customer journey while keeping customers engaged and active across your business. All areas of the enterprise benefit from CSAT, NPS and other customer feedback surveys, Closed Case, post-Service and post-Event surveys, sales and service call scripts, marketing lead capture forms and a virtually unlimited number of other uses throughout your organization.

  • 81


    36 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Mac OSX
  • Mobile
  • API
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Clicktools is built exclusively for the cloud
  • Full branding capabilities
  • Multi-User, multi-language functions
  • Customized security options
  • Scalable solution built on single platform
  • Minimize feedback administration with extensive automation
  • Multi-mode deployment options
  • Surveys that think
  • Flexible reporting and role-relevant dashboards


Supported languages
English, French, Spanish, Italian, German, Russian, Japanese, Arabic, Hebrew, Portuguese, Polish, Ukrainian, Danish, Norwegian, Swedish
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android
Clicktools integrates with Salesforce and more than 3 other solutions. View details
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Security and privacy
  • SSL for all pages in application domain

Ratings Summary

Metric Score Rank
cloudswave Score
Domain Authority 48
Alexa Rank 42044
Integration 38
Support options 100
Platforms 90
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Clicktools Demo Video

Clicktools Screenshots

Plans & Pricing



  • The sky’s the limit
  • Bolster the brand
  • Let’s get personal
  • Surveys that think
  • Customer experience in your hands
  • Own the outcome
  • Automate the boring stuff
  • Feedback every which way
  • Reporting that rocks
  • Make sense of freeform feedback
  • Put feedback in CRM
  • Super staunch security

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Clicktools Integrations

logo for SnapLogic Salesforce Integration

SnapLogic Salesforce Integration

Cloud Integration

Clicktools integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Learn More

logo for SugarCRM



Clicktools integrates with SugarCRM. Sugar gives the most innovative, adaptable and affordable CRM in the market and produces the best...
Learn More

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Critic Reviews

  • 81

    Cloudswave Score for Clicktools

    Rating based on 36 Critic Reviews

    5 Favorable reviews
    83 %
    0 Mixed reviews
    0 %
    1 unfavorable reviews
    17 %
  • Clicktools Use Cases and Deployment ScopeWe use it to deploy performance reviews and assessment to external partners and members. It is primarily managed and used by our evaluations department and allows us to store information we receive in Salesforce which increases our reporting capabilities.

    Pros : Syncing with SalesforceAutomatic deploymentsEase of building

    Cons : One time deployments are clunkyReminders to complete surveys

  • What do you like best?

    A lot of Flexibility, easy SFDC integration

    What do you dislike?

    for basic license lack of bounce information/lack of integration of bounce to SFDC

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User Reviews

View All Alternatives

Alternatives to Clicktools


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