Software Comparison
Wishpond vs DoubleClick vs Freshservice

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Listed in : IT Management

Wishpond is an All-in-One marketing platform designed to help businesses generate and nurture leads. It consists of 4 main tools: social contests, lan... Learn More

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Listed in : IT Management

Google's DoubleClick provides ad management and ad serving solutions to companies that buy, create or sell digital advertising. The world's top market... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

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Wishpond

Campaign Management

Free Plan

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DoubleClick

Ad Networks

No Pricing Available yet.

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Wishpond

Campaign Management

Leads 200

Integrations Import

Customer Support Email & Live Chat

Landing Pages

Marketing Automation

Email Marketing

Website Popups

Forms

Retargeting Ads

Lead Management

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DoubleClick

Ad Networks
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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Wishpond

Campaign Management
Free Trial Available
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DoubleClick

Ad Networks

No Free Trial Available.

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Freshservice

IT Management
Free Trial Available

Most Favorable User Review

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Wishpond

Campaign Management

No favorable user review available yet for Wishpond.

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DoubleClick

Ad Networks
User review from
8
Ashlee Anderson
Nov 18, 2015

Google's DoubleClick Software is one of the best out there. It provides exceptional bid strategies options as well as a variety of other tools that make paid search better and easier. On that note, one has to decide how much information they are really willing to give to Google. Google already has a lot of data and our becoming a competitor in a lot of industries. However, there isn't a tool out there as good as DoubleClick forbid strategies, and I recommend it highly. The top tool for the product is DS3. It integrates well with Google and the other engines as well.

Pros :

  • It is easy to manage your accounts through DS3.
  • You can make bid changes, keyword changes, etc.
  • DS3 is willing to work with your company to provide the most efficient bid strategies as possible.
  • You can upload a multitude of items that can help apply to your bid strategies.
  • You can make changes based on KPIs. It factors in position constraints.
  • You are able to make bid changes across multiple accounts and campaigns, and there are a lot of options for filtering and excluding.

Cons :

  • DoubleClick's onboarding process is very time-consuming and expensive.
  • They prefer to backfill your data and then watch how it performs for a few weeks.
  • You have to take the time to set up their tags which is a learning process in its own. Unless you have a dedicated rep, you don't get as much training as you'd like.
  • There's not a lot of documents provided if you have questions.
  • DoubleClick does provide a lot of the same features that other bid management tools provide, however, it is one of the best.
  • There also isn't a great reporting feature. It is more similar to an excel dump than a nicely formatted report.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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Wishpond

Campaign Management
100
Michael Kwan , Blogging Tips

Tuesday 15 July 2014

Instead of going to a number of different service providers to get all the various online marketing tools that you need, you can effectively get just about all of them through Wishpond. Now that’s smart!  When you sign up for Wishpond, you gain access to so many different tools for so many different aspects of your overall marketing campaign. The wizards for creating contests, coupons and so on are just as easy to follow as the one for creating a landing page. 

More about Wishpond
View all the Wishpond Critic Reviews
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DoubleClick

Ad Networks
80
Authenticated Reviewer , TrustRadius

Friday 06 November 2015

DoubleClick Use Cases and Deployment ScopeParticular teams choose to use DoubleClick at Performics based on their clients' needs. I used it for one client but use a different third party source for another client so it varies widely. I think it works well but the overview tabs are not as consolidated and easy-to-read as Marin. I wish it could be simplified with rows and columns of data, almost like a spreadsheet.

More about DoubleClick
View all the DoubleClick Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Wishpond

Campaign Management

No critic review available yet for Wishpond .

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DoubleClick

Ad Networks
40
Agency in Retail , G2 Crowd

Thursday 07 August 2014

What do you like best?Mass market product, most people are familiar, ease of use. What do you dislike?transparency into ad placements and tracking

More about DoubleClick
View all the DoubleClick Critic Reviews
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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Wishpond Demo Video

Campaign Management
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DoubleClick Demo Video

Ad Networks
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Freshservice Demo Video

IT Management

Screenshots

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Wishpond

Campaign Management
Screenshot for Wishpond 4 screenshots available
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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Wishpond

Campaign Management
  • Business
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DoubleClick

Ad Networks
  • N/A
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Freshservice

IT Management
  • Business

Supported Devices

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Wishpond

Campaign Management
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DoubleClick

Ad Networks
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Freshservice

IT Management

Supported Languages

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Wishpond

Campaign Management
  • English
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DoubleClick

Ad Networks
  • English
  • French
  • Spanish
  • Italian
  • German
  • Japanese
  • Chinese
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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