8x8 Cloud Contact Center is a full-featured, contact center for businesses of all sizes. With 8x8 Virtual Contact Center, all you need is a phone and an Internet browser. We take care of the rest, you can Start immediately—Start taking calls with hours; 8x8’s hands-on Jumpstart training program gets your contact center up and running quickly. 8x8 Virtual Contact Center requires no hardware, software, or technical team to run the call center.
With the Cloud Contact Center you can Improve your customer service Customizable reporting functions as well as call monitoring and SLA management allow you to set and consistently meet your service level targets for your customers.
8x8 Cloud Contact Center can Route callers to the agent with the right skills 8x8’s multi-media queue quickly routes customers to the most appropriately-skilled agents, no matter where they are located, reducing the number of times customers are transferred; callers never feel lost or need to talk to someone who can’t help them.
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8x8 Cloud Contact Center integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
8x8 Cloud Contact Center integrates with SugarCRM. Sugar gives the most innovative, adaptable and affordable CRM in the market and produces the best...
8x8 Cloud Contact Center integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
8x8 Cloud Contact Center integrates with Microsoft Outlook. Microsoft Outlook provides a free calendar and email service that lets you get things done and st...
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