Software Comparison
Transmit vs Citrix ShareFile vs Freshservice

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Listed in : IT Management

Transmit is considered one of the best File Transfer Protocol (FTP) clients available on the market. It offers file transfer service that fits your ne... Learn More


Listed in : IT Management

Citrix ShareFile is one of the best solutions to share large business files with several people at once. Citrix ShareFile is an easy way to share your... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

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Transmit

FTP

$ 34
Single payment / 1 user(s)

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Citrix ShareFile

File Sharing

$ 29.95
For 1 Month / 1 user(s)

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Transmit

FTP

Add Custom Icons to your Favorites

Show the File Count

Skip Files Automatically

Customize Your Favorites View

Try Dock Send

Make a Droplet

Quickly Copy a Web URL

Make “Get Info” Automatically Update As You Change Files

Show Folders Above Files

Zip Files Directly On an SFTP Server

Get Image Dimensions using Quick Look

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Citrix ShareFile

File Sharing

20 GB Storage/Bandwidth

20+ employee accounts

24/7 telephone and email support

Unlimited client users

Custom branding

Encrypted transfer and storage

Mobile editing

Plugin for Microsoft Outlook

Desktop Sync

Mobile Device Security

User Management Tool

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Transmit

FTP

No Free Trial Available.

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Citrix ShareFile

File Sharing
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Freshservice

IT Management
Free Trial Available

Most Favorable User Review

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Transmit

FTP
User review from
10
Maryna Bondarenko
Oct 26, 2015

Mac users are not spoilt for variety of applications. In fact, it's not easy to find the good FTP-client with the rich feature set and stable performance. Transmit is a pleasant exception to the rule. The program stores iDisk and Bonjour connections, stores connection history and contains a folder for bookmarks. Selected connections are synced via MobileMe, so you will have identical connections on all your Macs. There is the unique Places feature. Places are shortcuts to different folders within the FTP connection. This means that you can save bookmark for each remote or local environment. It is possible to synchronize folders using the Transmit. The direction of synchronization may be configured. The user also can add some additional options, such as deleting old documents and determining changed files. Transmit even allows to simulate synchronization in order to ensure that the settings are correct. Transmit provides the ability to mount the FTP connection in the Finder (using MacFUSE). Your connections appear on your desktop, and you can easily move, delete and modify files on the server as if they were in your system. Since MacFUSE is responsible for all of the connections, there is no need to start Transmit. If you activate the `Transmit Disk menu` feature, you can connect and disconnect the drives right from the menu bar of OS X. Transmit also supports Droplets and DockSend features. Droplets are small pre-configured applications designed for the automatic file uploading into the predefined directory on the server. Just move the file to the droplet, and it will be automatically uploaded into the folder you want. DockSend feature allows you quickly upload files to a directory on the server by dragging and dropping these files on the Transmit icon in the Dock.

Pros :

  • Supports FTP, SFTP, WebDav, Amazon S3 Folder synchronization.
  • Many nice features for quick file uploading.

Cons :

  • No free version.

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Citrix ShareFile

File Sharing
User review from
9
Tapan Jain
Sep 28, 2015

Citrix Sharefile is a late entrant to the crowded file sharing and storage service market. It provides robust and secure cloud storage and offers complete file tracking for shared files. It can be easily integrated with some enterprise applications. Files are encrypted both in transit and while in storage on their servers. One can remotely remove the shared content in case of device theft.

Pros :

Citrix Sharefile has made sharing the files very easy through email using a plugin. The process remains the same as attaching a file in your email. So, without any change in user experience, one is able to large media files through their email. But attaching a large file via email can take a very long time. So one can simply upload the file and share a link to the file with the recipient. The recipient can then access this file from anywhere and any device using a web browser. Citrix Sharefile deploys AES 256-bit encryption which is an advanced encryption method. Citrix servers are also protected by various antivirus solutions and firewalls so as to protect your files from theft. It offers complete control of your files by providing complete tracking of who accessed the file and providing an ability to set file link expiration date. The best feature is that it maintains unlimited file versions for all the files. This helps to restore the file to any previous version and is very helpful when multiple people are working on the same file. Citrix Sharefile can seamlessly integrate with any Enterprise Content Management System like Microsoft Sharepoint or Filenet. One can even connect to other cloud storage providers like Box, Google Drive, Microsoft OneDrive and Dropbox.

Cons :

One cannot add an additional layer of password protection to their files. This makes sharing your files using a link is very vulnerable. Anyone having an access to that link can download the file. So there is no way to share files with a view only mode. Citrix Sharefile is a very expensive file sharing option for enterprises especially when they have a large number of users. It is only cloud-based and does not offer an option to have a folder synced on every device.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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Transmit

FTP
100
Federico Viticci , Mac Stories

Wednesday 28 April 2010

Transmit 4 is almost perfect. I say almost because perfection doesn't exist, so my almost is a symptom of something that truly stands out and, basically, has no competitors. It's beautiful.I don't think I've seen such a great looking piece of software gracing my Mac recently. Transmit 4 is what we love about Mac OS X.

More about Transmit
View all the Transmit Critic Reviews
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Citrix ShareFile

File Sharing
75
Anonymous contribution , CPA practice advisor

Wednesday 27 March 2013

Sharefile is a tool which is both easy to use and flexible enough for almost any file transfer requirement. It's the best choice for Firms who would like a simple and secure tool for storing and exchanging files with clients, staff, and vendors.

More about Citrix ShareFile
View all the Citrix ShareFile Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Transmit

FTP

No critic review available yet for Transmit .

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Citrix ShareFile

File Sharing
30
Lisa S. , G2 Crowd

Wednesday 09 September 2015

What do you like best?Sharefile did make saving files that were too large for our case management software (Legal Files) more convenient.What do you dislike?It isn't particularly intuitive and was very buggy when we used it. For co-workers with less reliable internet connections or who were less computer literate it was incredibly difficult to use.Recommendations to others considering the productThere are easier programs to use out there. ShareFile gets the job done in that it does store large files. When we were using it there seemed to be constant problems with uploading and organizing files. While I'm sure some of that was attributable to user error since we have some employees who are less computer literate, the difficulty they experienced turned us off this product.What business problems are you solving? What benefits have you realized?We used it to store large video and audio files, which it did do. It was getting the documents in there and organized that was more difficult.

More about Citrix ShareFile
View all the Citrix ShareFile Critic Reviews
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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Transmit Demo Video

FTP

No Demo Video Available.

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Citrix ShareFile Demo Video

File Sharing
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Freshservice Demo Video

IT Management

Screenshots

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Citrix ShareFile

File Sharing
Screenshot for Citrix ShareFile 4 screenshots available
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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Transmit

FTP
  • Business
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Citrix ShareFile

File Sharing
  • Business
  • Personal Use
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Freshservice

IT Management
  • Business

Supported Devices

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Transmit

FTP
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Citrix ShareFile

File Sharing
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Freshservice

IT Management

Supported Languages

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Transmit

FTP
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Citrix ShareFile

File Sharing
  • English
  • French
  • Spanish
  • German
  • Japanese
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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