Software Comparison
Transmit vs MailBigFile vs Freshservice

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Listed in : IT Management

Transmit is considered one of the best File Transfer Protocol (FTP) clients available on the market. It offers file transfer service that fits your ne... Learn More


Listed in : IT Management

MailBigFile is a great tool that allows users and business to transfer big files. A fantastically easy way to transfer large files of up to 4GB in siz... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Pricing Starting From

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Transmit

FTP

$ 34
Single payment / 1 user(s)

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MailBigFile

File Sharing

Free Plan

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Transmit

FTP

Add Custom Icons to your Favorites

Show the File Count

Skip Files Automatically

Customize Your Favorites View

Try Dock Send

Make a Droplet

Quickly Copy a Web URL

Make “Get Info” Automatically Update As You Change Files

Show Folders Above Files

Zip Files Directly On an SFTP Server

Get Image Dimensions using Quick Look

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MailBigFile

File Sharing

Max Size Per File: 20GB

Files Available: 30 days

Recipients Per File: 5 (+ 10 extra)

Downloads Per File: 100

Permanent Storage: 10GB

Default Users: 5

Max Users: Unlimited

Max Transfers: Unlimited

Files at a time: 20

Desktop App

iPhone / iPad App

Delete A File

Secure Transfer 128-bit SSL

256-bit AES Encryption

Email Notifications

Quick Links

Email Support

Address Book

Multiple File Uploader

Full Audit

File Tracking

Your Logo

Receive Files

Branded Pages

Custom URL

Custom Language

Password Protect Files

Telephone Support

Remote Assistance

Custom Form Fields

FTP Transfer

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Transmit

FTP

No Free Trial Available.

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MailBigFile

File Sharing

No Free Trial Available.

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Freshservice

IT Management

Most Favorable User Review

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Transmit

FTP
User review from
10
Maryna Bondarenko
Oct 26, 2015

Mac users are not spoilt for variety of applications. In fact, it's not easy to find the good FTP-client with the rich feature set and stable performance. Transmit is a pleasant exception to the rule. The program stores iDisk and Bonjour connections, stores connection history and contains a folder for bookmarks. Selected connections are synced via MobileMe, so you will have identical connections on all your Macs. There is the unique Places feature. Places are shortcuts to different folders within the FTP connection. This means that you can save bookmark for each remote or local environment. It is possible to synchronize folders using the Transmit. The direction of synchronization may be configured. The user also can add some additional options, such as deleting old documents and determining changed files. Transmit even allows to simulate synchronization in order to ensure that the settings are correct. Transmit provides the ability to mount the FTP connection in the Finder (using MacFUSE). Your connections appear on your desktop, and you can easily move, delete and modify files on the server as if they were in your system. Since MacFUSE is responsible for all of the connections, there is no need to start Transmit. If you activate the `Transmit Disk menu` feature, you can connect and disconnect the drives right from the menu bar of OS X. Transmit also supports Droplets and DockSend features. Droplets are small pre-configured applications designed for the automatic file uploading into the predefined directory on the server. Just move the file to the droplet, and it will be automatically uploaded into the folder you want. DockSend feature allows you quickly upload files to a directory on the server by dragging and dropping these files on the Transmit icon in the Dock.

Pros :

  • Supports FTP, SFTP, WebDav, Amazon S3 Folder synchronization.
  • Many nice features for quick file uploading.

Cons :

  • No free version.

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MailBigFile

File Sharing
User review from
8
Luca Campanelli
Mar 10, 2016

MailBigFile is an excellent online file sharing service, fast easy to use and very effective. As explained in the same name of the service, you can send free via MailBigFile very large files to your target audience simply stating your e-mail address and the e-mail address. To get started using the service you need to just go on the website, click on the Free tab and you will be immediately directed to the next page. At this point you can simply perform drag and drop the file or files (with a maximum of 5 for sending files), enter your email address and the email address of your recipient.At this point you're done, wait for the loading of your on MailBigFile file server (upload is quite fast, much faster than other sites that offer the same service), when the upload is complete an email will be sent to your recipient with a link that will allow the user to download the file immediately. For the free account, you will have 10 days to download the file at the end of the 10 days, and the files will no longer be available.

Pros :

  • The real strong point of this service is definitely the loading time (even for free accounts) provides a good bandwidth. Also, with regard to the free account does not require any registration, unlike many other sites that still need to be registered for free use.
  • MailBigFile also provides various types of account: Free - totally free, you have sending maximum of 2gb files weight, the files remain on the servers for up to 10 days before expiring, you can make a maximum of 20 downloads per file Pro - 22 € per Year.
  • File sending limit with up to 4GB weight, the files remain available for 28 days, are allowed 50 downloads per file, tracking of available files Business Lite - 90 € Year, sending limit and receive files up to 5GB weight, files available for 30 days.
  • Customization according to your Brand Business - 180 Euros per Year send and receive files up to a maximum weight of 20GB, files available for 60 days, 100 downloads per file. For business solutions, there are other characteristics such as being able to have a send page and receive a page, a permanent storage, the Desktop application, SSL / AES encryption, password protect files and more.

Cons :

  • The business prices are slightly high but when compared with other competing services can carefully weigh the pros and cons about your needs.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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Transmit

FTP
100
Federico Viticci , Mac Stories

Wednesday 28 April 2010

Transmit 4 is almost perfect. I say almost because perfection doesn't exist, so my almost is a symptom of something that truly stands out and, basically, has no competitors. It's beautiful.I don't think I've seen such a great looking piece of software gracing my Mac recently. Transmit 4 is what we love about Mac OS X.

More about Transmit
View all the Transmit Critic Reviews
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MailBigFile

File Sharing
75
Heinz Tschabitscher , About.com

Wednesday 31 December 1969

MailBigFile is a fast and simple way to send moderately large files (up to 300 MB) to a single email recipient. A pro version allows for larger files and more downloads as well as secure connections, but you still cannot password-protect your files.

More about MailBigFile
View all the MailBigFile Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Transmit

FTP

No critic review available yet for Transmit .

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MailBigFile

File Sharing

No critic review available yet for MailBigFile .

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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Transmit Demo Video

FTP

No Demo Video Available.

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MailBigFile Demo Video

File Sharing
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Freshservice Demo Video

IT Management

Screenshots

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MailBigFile

File Sharing
Screenshot for MailBigFile 4 screenshots available
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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Transmit

FTP
  • Business
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MailBigFile

File Sharing
  • Business
  • Personal Use
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Freshservice

IT Management
  • Business

Supported Devices

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Transmit

FTP
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MailBigFile

File Sharing
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Freshservice

IT Management

Supported Languages

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Transmit

FTP
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MailBigFile

File Sharing
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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