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simplyCT

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simplyCT Coupons, Reviews, Comparisons and Alternatives


About simplyCT

simplyCT is a flexible , user-friendly virtual call center software that offers a next generation customer experience. Our solution enables any business to enjoy the benefits of scalable and reliable call center platform based on a pay as you grow pricing model. 

With simplyCT, businesses can quickly and easily set up inbound, outbound and blended call centers, usually in less than 48 hours. 

Our first rate features boost overall call center productivity and profitability while reducing operational costs. Agent functionality includes reliable VoIP, web chat, web callback, built-in email, call recording, real time activity view, extensive reports and more.

  • TBD

    Score

    2 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Dynamic and customized rich IVR flow
  • Auto Dialers (Predictive, Preview, Power &Progressive Dialer
  • ACD (Automatic Call Distribution) System
  • Campaign Management
  • CTI (Computer Telephony Integration)
  • Call List Imports
  • Toll Free Number Provisioning
  • Call Monitoring
  • ANI (Automatic Number Identification)
  • Call Recording

Specifications

Categories
Supported languages
English, Spanish
Serviceable Area
Canada,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android
Support Options
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Domain Authority 15
#28
Support options 77
#3
Platforms 90
#2

simplyCT Demo Video

simplyCT Screenshots

Plans & Pricing

Basic

Features

  • VoIP- Built in Softphone
  • Callback/Web Callback
  • Auto Dialer
  • Call Center Reports
  • Multichannel - Email, Chat, Social Feeds
  • Real-Time Monitoring
  • QA Call Recording
  • Configuration Tool
  • Premium Support
  • Predictive Dialer
  • ACD and IVR
  • CRM Pop-Up
  • Cloud APIS
  • Full Call Recording

Advanced

Features

  • VoIP- Built in Softphone
  • Callback/Web Callback
  • Auto Dialer
  • Call Center Reports
  • Multichannel - Email, Chat, Social Feeds
  • Real-Time Monitoring
  • QA Call Recording
  • Configuration Tool
  • Premium Support
  • Predictive Dialer
  • ACD and IVR
  • CRM Pop-Up
  • Cloud APIS
  • Full Call Recording

Premium

Features

  • VoIP- Built in Softphone
  • Callback/Web Callback
  • Auto Dialer
  • Call Center Reports
  • Multichannel - Email, Chat, Social Feeds
  • Real-Time Monitoring
  • QA Call Recording
  • Configuration Tool
  • Premium Support
  • Predictive Dialer
  • ACD and IVR
  • CRM Pop-Up
  • Cloud APIS
  • Full Call Recording

Basic

Features

  • VoIP- Built in Softphone
  • Callback/Web Callback
  • Auto Dialer
  • Call Center Reports
  • Multichannel - Email, Chat, Social Feeds
  • Real-Time Monitoring
  • QA Call Recording
  • Configuration Tool
  • Premium Support
  • Predictive Dialer
  • ACD and IVR
  • CRM Pop-Up
  • Cloud APIS
  • Full Call Recording

Premium

Features

  • VoIP- Built in Softphone
  • Callback/Web Callback
  • Auto Dialer
  • Call Center Reports
  • Multichannel - Email, Chat, Social Feeds
  • Real-Time Monitoring
  • QA Call Recording
  • Configuration Tool
  • Premium Support
  • Predictive Dialer
  • ACD and IVR
  • CRM Pop-Up
  • Cloud APIS
  • Full Call Recording
View All

Critic Reviews

View All

User Reviews

View All Alternatives

Alternatives to simplyCT

simplyCT

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