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Samanage is an enterprise service desk software that gives IT the opportunity to continuously improve how their organization supports strategic busine... Learn More
Google apps integration
A real-time view of your business with configurable pods to access any information at just a glance.
A complete asset maintenance solution to manage all of your physical assets, from facilities and buildings, to rail networks and rolling stock, mines, trucks, or any other asset you need to manage and maintain.
Satellite Help Desk
Help Desk Core Features
SLA & Escalation
free support and software updates for life
Integrated Game Mechanics
Round Robin Assignment
Custom SSL & Trusted IP
Unlimited End Users
Multiple Helpdesk Emails
Up to 3 agents
Up to 100 free assets
Self Service Portal
100 End Users
100 Free Assets
Sunday 08 February 2015
I am really impressed with Samanage, they have a great product with unique features. Usability is supereb and design is pleasant to the eyes. If you are looking for a Service Desk, give Samanage a chance with a 14 days trial, just to see what a great Service Desk looks like.More about Samanage
Wednesday 15 October 2014
Loc8 can potentially replace a number of apps you may already use, and depending on the nature of your business, could be the only asset tool you will ever need. It takes a holistic approach to making your business run in an efficient and organized way using well-developed web and mobile apps.More about Loc8
Thursday 02 January 2014
Vision Helpdesk offers advanced customer support features, multi channel integration, SaaS or on-premise hosting, mobile apps accessibility, and satellite helpdesk features for multiple companies in a single logon and management interface. All these empower your helpdesk staffs to do their job simpler and better, so they can help your customers’ end users well.More about Vision Helpdesk
Wednesday 20 August 2014
Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.More about Freshservice
Thursday 01 September 2011
Vision Helpdesk is a tool intended for companies who need a better helpdesk solution. The application is also aimed at larger companies that require multiple language options and need to oversee multiple products. The application includes a variety of features as well as four diverse membership plans that also offer addon options. The apps looks outdated and is difficult to understand, we don't recommend this app.More about Vision Helpdesk
Thursday 14 August 2014
I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.More about Freshservice
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