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Samanage is an enterprise service desk software that gives IT the opportunity to continuously improve how their organization supports strategic busine... Learn More
ServiceDesk Plus is a help desk software with integrated asset management built on ITIL framework. More than 20,000 IT managers worldwide use ServiceD... Learn More
Google apps integration
A real-time view of your business with configurable pods to access any information at just a glance.
A complete asset maintenance solution to manage all of your physical assets, from facilities and buildings, to rail networks and rolling stock, mines, trucks, or any other asset you need to manage and maintain.
IT Project Management
Automatic Ticket Dispatch
Help Desk Notifications
Help Desk Reports
Mobile Help Desk
Self Service Portal
Service Level Agreement
Integrated Game Mechanics
Round Robin Assignment
Custom SSL & Trusted IP
Unlimited End Users
Multiple Helpdesk Emails
Up to 3 agents
Up to 100 free assets
Self Service Portal
100 End Users
100 Free Assets
Sunday 08 February 2015
I am really impressed with Samanage, they have a great product with unique features. Usability is supereb and design is pleasant to the eyes. If you are looking for a Service Desk, give Samanage a chance with a 14 days trial, just to see what a great Service Desk looks like.More about Samanage
Wednesday 15 October 2014
Loc8 can potentially replace a number of apps you may already use, and depending on the nature of your business, could be the only asset tool you will ever need. It takes a holistic approach to making your business run in an efficient and organized way using well-developed web and mobile apps.More about Loc8
Tuesday 20 July 2010
ManageEngine’s ServiceDesk Plus helps companies track everything in their organization, from communications to purchase orders. ManageEngine’s help desk software has the functionality to dramatically increase efficiency and productivity within a company. It is the “smarter alternative,” as ManageEngine claims, to traditional software.More about ManageEngine ServiceDesk Plus
Wednesday 20 August 2014
Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.More about Freshservice
No critic review available yet for ManageEngine ServiceDesk Plus .
Thursday 14 August 2014
I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.More about Freshservice
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