RingCentral cloud-based phone system provides high-quality products that you can use to deliver all calls seamlessly. There are plans and solutions for any size business, whether you are starting out or need to expand your operations, you can be sure to find the right VoIP for your needs.
RingCentral offers two VoIP phone system solutions:
RingCentral Office: a complete cloud-based business phone solution that enables companies to communicate the way they decide. This all-inclusive solution gives the chance for enterprises of all sizes to optimize communications for fax, text and voice along with a range of features such as auto-recording, conferencing, and unlimited local and long-distance calling. RingCentral Office is designed to be fully mobile friendly, and it integrates with mobile devices, offering one of the first Business SMS in the industry. This solution provides organizations with the adaptability to keep employees connected no matter where they are thanks to a variety of personal and commercial devices including tablets, smartphones, and PCs. RingCentral Office will help you increase productivity as it's easy to manage, scale, and install without professional IT skills.
RingCentral Professional: andnbsp;this product is more of a base-level than RingCentral Office, but it still offers you as much as features.
Both products provide you with a broad array of functionalities, such as automatic receptionist, call logs, call recording and extensions.
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Cloudswave Score for RingCentral
Rating based on 29 Critic Reviews
Jeff Ryan, on GetApp
We have used a cloud based VOIP system for many years and switched to RingCentral nearly 3 years ago now. We have been very happy with the service and features of this application. The software support for the application includes a Desktop App that allows you to use your computer as a communication device and message center, a Google Apps extension that works very well with Gmail, Google Calendar etc. The support for Android and iPhone devices is also very robust allowing your staff to use their own phones as company extensions. I doubt you would find a provider more plugged into the mobile world than RingCentral. Our office uses the service on both traditional VOIP handsets as well as the other software options on smart phones and desktops. This is a great solution for organizations with multiple locations or mobile employees. Highly recommended.
Pros : Software support for multiple devices and computers. Good tech support Very Flexible setup.
Cons : Can be costly depending on number of users and feature set desired.
Jeff from Python Safety, Inc., on Software Advice
It's easy to access, and it does what you would expect. The first couple of versions did not seem to operate with the iPhone very well, but more recent versions have been much more stable.Functionality
It enables a great way to stay in touch via mobile even when out of the office.Product Quality
Quality has been very good except for the refresh issue.Customer Support
I have not personally called support, but my operations folks have. All questions have always been answered to satisfaction.Likes Best
It's a simple application for using mobile to connect to other co-workers straight to their internal line or for sending texts to them. It's also easy to listen to voice messages while out of the office.Likes Least
Sometimes, the refresh does not occur after listening and clearing out voice messages. Occasionally, it takes having to shut the app down and restart for the refresh to occur.Recommendations
We have been using RingCentral for over three years now and are quite happy.
Joe, on Voip Beast
Whether you’re one of the SMEs / SMBs who’re eager to set up a VoIP platform for the first time, or strongly considering switching to a cloud-based communication system, RingCentral might just be what you need. With RingCentral, you get a flexible VoIP service on the cloud – complete with all the traditional and advanced calling features, and it won’t suck your business’ finances dry.
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