Software Comparison
Qualaroo vs Wishpond vs Freshservice

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Listed in : IT Management

Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions.... Learn More


Listed in : IT Management

Wishpond is an All-in-One marketing platform designed to help businesses generate and nurture leads. It consists of 4 main tools: social contests, lan... Learn More

Free Trial

Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

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Qualaroo

Online Survey

$ 63
For 1 Year / 1 user(s)

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Wishpond

Campaign Management

Free Plan

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Qualaroo

Online Survey

Desktop surveys

Mobile Survey add-on ($50/mo)

User-friendly reporting

Exit Surveys

Customize look & feel

Advanced targeting options

NPS with Skip Logic

Integrations with CRMs

Advanced segmentation

Additional unit options

Customized Best Practice training

Reporting API

3 domains

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Wishpond

Campaign Management

Leads 200

Integrations Import

Customer Support Email & Live Chat

Landing Pages

Marketing Automation

Email Marketing

Website Popups

Forms

Retargeting Ads

Lead Management

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Qualaroo

Online Survey
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Wishpond

Campaign Management
Free Trial Available
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Freshservice

IT Management
Free Trial Available

Most Favorable Critic Review

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Qualaroo

Online Survey
75
Matt Lacey , prwd

Friday 16 November 2012

If you want answers to short specific questions, that can be highly customised in content and display settings, then Qualaroo is a great option.

More about Qualaroo
View all the Qualaroo Critic Reviews
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Wishpond

Campaign Management
100
Michael Kwan , Blogging Tips

Tuesday 15 July 2014

Instead of going to a number of different service providers to get all the various online marketing tools that you need, you can effectively get just about all of them through Wishpond. Now that’s smart!  When you sign up for Wishpond, you gain access to so many different tools for so many different aspects of your overall marketing campaign. The wizards for creating contests, coupons and so on are just as easy to follow as the one for creating a landing page. 

More about Wishpond
View all the Wishpond Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Qualaroo

Online Survey
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Qualaroo
View all the Qualaroo Critic Reviews
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Wishpond

Campaign Management

No critic review available yet for Wishpond .

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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Qualaroo Demo Video

Online Survey
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Wishpond Demo Video

Campaign Management
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Freshservice Demo Video

IT Management

Screenshots

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Wishpond

Campaign Management
Screenshot for Wishpond 4 screenshots available
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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Qualaroo

Online Survey
  • Business
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Wishpond

Campaign Management
  • Business
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Freshservice

IT Management
  • Business

Supported Devices

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Qualaroo

Online Survey
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Wishpond

Campaign Management
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Freshservice

IT Management

Supported Languages

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Qualaroo

Online Survey
  • English
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Wishpond

Campaign Management
  • English
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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