Software Comparison
MyCrowd vs Qualaroo vs Freshservice

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Listed in : IT Management

MyCrowd has tens of thousands of testers who compete to find bugs. Our community of testers are world-class and each bug passes a three point verifica... Learn More


Listed in : IT Management

Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions.... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Pricing Starting From

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MyCrowd

User Testing

$ 49
For 1 Month / 1 user(s)

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Qualaroo

Online Survey

$ 63
For 1 Year / 1 user(s)

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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MyCrowd

User Testing

20% Discount on Bugs

Invite Only Tests

Custom Solutions

TestFlight and Hockey App Support

Dedicated Account Rep

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Qualaroo

Online Survey

Desktop surveys

Mobile Survey add-on ($50/mo)

User-friendly reporting

Exit Surveys

Customize look & feel

Advanced targeting options

NPS with Skip Logic

Integrations with CRMs

Advanced segmentation

Additional unit options

Customized Best Practice training

Reporting API

3 domains

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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MyCrowd

User Testing

No Free Trial Available.

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Qualaroo

Online Survey
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Freshservice

IT Management

Most Favorable Critic Review

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MyCrowd

User Testing
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Qualaroo

Online Survey
75
Matt Lacey , prwd

Friday 16 November 2012

If you want answers to short specific questions, that can be highly customised in content and display settings, then Qualaroo is a great option.

More about Qualaroo
View all the Qualaroo Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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MyCrowd

User Testing

No critic review available yet for MyCrowd .

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Qualaroo

Online Survey
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Qualaroo
View all the Qualaroo Critic Reviews
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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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MyCrowd Demo Video

User Testing

No Demo Video Available.

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Qualaroo Demo Video

Online Survey
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Freshservice Demo Video

IT Management

Screenshots

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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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MyCrowd

User Testing
  • Business
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Qualaroo

Online Survey
  • Business
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Freshservice

IT Management
  • Business

Supported Devices

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MyCrowd

User Testing
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Qualaroo

Online Survey
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Freshservice

IT Management

Supported Languages

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MyCrowd

User Testing
  • English
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Qualaroo

Online Survey
  • English
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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