Software Comparison
MockFlow vs SmugMug vs Freshservice

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Listed in : IT Management

MockFlow Design Cloud provides design tools and collaboration services for designers. Its flagship software - "MockFlow Wireframe" is used by thousand... Learn More


Listed in : IT Management

SmugMug offers an online photo sharing service where you can order gifts such as posters, photobooks, and framed prints. You'll have the possibility t... Learn More

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Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

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Pricing Starting From

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MockFlow

Wireframes

Free Plan

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SmugMug

Photography

$ 3.34
Single payment / 1 user(s)

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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MockFlow

Wireframes

3 Designer Licenses

Addon License is only $14/user

Admin level & Unlimited Co-Editors

75 GB of Cloud Storage

Centralized License Manager

Team Activity Log & Alerts

Advanced Project Permissions

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SmugMug

Photography

Your own customizable website

Responsive design—adapts to mobile, tablets, and monitors

Fully-hosted, unlimited traffic

Ads & spam Zero

Unlimited photo uploads

Gorgeous, full-screen galleries

Max photo file size 50 MB

Max video file size 3 GB

Video quality 1080p

Video clip length 20 min

Embed photos and videos on other websites

Add photos from Lightroom, Aperture, iPhoto and more

Robust SEO tools including meta tags and XML sitemaps

24/7/365 real-human support

Make the most of your account with our in-depth help center

Tune in and learn with video tutorials

Live online SmugMug training events

Monthly podcasts on key industry topics

Interactive webinars featuring top photography pros

Community forums for feedback, tips and in-depth support

Create a completely personal homepage

Apply themes to add personal style to pages and galleries

Pick your own fonts and color combinations

21+ modern, premade site designs

Create your own designs, no coding needed

Create your own themes

Easy-to-learn layout tools

Simple drag-and-drop site customization

Easily add slideshows, your logo, and more anywhere on the page

Pick a favorite gallery style (six to choose from)

Optional customization via HTML and CSS

Hire a Certified Customizer for professional design services

Easy organization for your photos and website

Quickly access any page, folder, or gallery on your site

Manage settings on images, galleries, and folders

Bulk image management with drag-and-drop functionality

Drag images into galleries, galleries into folders, and folders into folders, up to five levels deep.

Sort photos by date, caption, and more

Add captions and keywords to photos

Rotate photos, adjust thumbnails, access color effects

Every image backed up with Amazon Web Services

Cloud storage allows access anytime, from anywhere

Copyright is always yours

Retrieve your original photos and gallery backups at any time

Password-protect folders, galleries, pages and your whole site

Unlist folders, galleries and pages

Create private galleries

Make any folder, gallery, or page completely private

Limit display size to keep originals safe

Create anonymous galleries to share with the world

Enable right-click protection on your images

Limit access to your folders, galleries, pages, and site to specific people you choose.

Add custom watermarks to protect images

Share via Facebook, Twitter, Google+, WordPress and more

Publish photos to albums on Facebook

Embed slideshows in forums & blogs

Give pages custom, easy-to-remember URLs

Send photos easily via email

Create virtual collections of photos you love

Create Smart Galleries for automated collections

Create private sharegroups

Allow friends & family to upload to your galleries

Enable or disable comments

Moderate comments

Get email notifications for comments

Edit, archive, and share on-the-go with our free mobile apps

Display geotagged photos on interactive maps

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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MockFlow

Wireframes

No Free Trial Available.

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SmugMug

Photography

No Free Trial Available.

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Freshservice

IT Management
Free Trial Available

Most Favorable User Review

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MockFlow

Wireframes

No favorable user review available yet for MockFlow.

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SmugMug

Photography
User review from
9
Maryna Bondarenko
Dec 26, 2015

It is possible to find hundreds of services for photo storage. Usually you get some storage for free with them, but not on SmugMug. But why in this case is it chosen by thousands of people around the globe? This service is created by the professionals for the professionals. Here the experienced photographers can create their own portfolios and even sell the photos right from SmugMug. There are more than forty themes are available. They can be changed easily. Besides, it is possible to use the own domain name for the photo gallery site. SmugMug users don't care about the photos size and the quantity of the photos, because all accounts may hold the unlimited number of photos of any size (even 22 megapixels are OK). Besides it is possible to store 1080p HD video up to 10 minutes. The user may create full screen slideshows or see the photos in the web browser, in the Android and iOS apps. Of course you will not see any ads here. It's worth mentioning that many popular programs including Lightroom , Aperture, Iphoto, and Picasa support SmugMug, so export is very easy. All photos that are stored at SmugMug can be easily shared through the most popular social sites. Besides there is an easy option for downloading the photos of any size including the originals. All content on SmugMug is stored safely because the service makes the backup of every photo and video (Amazon Web Services are used here). Advanced privacy settings are available for all. For example it is possible to make the photos visible for the others, but to disable the downloading and viewing of large size ones. The other option for privacy fighting is adding the watermarks. This can be made automatically for the batch of photos at once.

Pros :

  • Unlimited photo uploads (no limits on file size and the number of photos).
  • Great sharing options.

Cons :

  • No free version.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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MockFlow

Wireframes
100
Jennifer Farley , SitePoint

Tuesday 06 April 2010

Overall, I found MockFlow to be an excellent tool. It's easy to use, it produces clear wireframes and there are a wide range of templates to get you started. Realistically, the basic account is only there for you to try out the tool and get a feel for it as there is a limit of one mockup

More about MockFlow
View all the MockFlow Critic Reviews
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SmugMug

Photography
75
Anonymous contribution , Stuck In Customs

Wednesday 31 December 1969

Look. It’s great. Life is too short not to use the best. If something better was out there, I would definitely switch to it… Even if you are on a another site and already have a lot of momentum, I’d consider making the switch now because SmugMug is a powerhouse and it’s only going to get better.

More about SmugMug
View all the SmugMug Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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MockFlow

Wireframes

No critic review available yet for MockFlow .

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SmugMug

Photography
50
Imogen Moore , Site Builder Report

Wednesday 29 October 2014

Up until a few months ago, SmugMug was heavy on functionality and light on prettiness. Now they’ve overhauled their product and the beautiful themes are a pleasure. Unfortunately the editor is a nightmare – confusing and unintuitive.

More about SmugMug
View all the SmugMug Critic Reviews
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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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MockFlow Demo Video

Wireframes
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SmugMug Demo Video

Photography
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Freshservice Demo Video

IT Management

Screenshots

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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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MockFlow

Wireframes
  • Business
  • Personal Use
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SmugMug

Photography
  • N/A
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Freshservice

IT Management
  • Business

Supported Devices

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MockFlow

Wireframes
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SmugMug

Photography
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Freshservice

IT Management

Supported Languages

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MockFlow

Wireframes
  • English
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SmugMug

Photography
  • English
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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