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IT Project Management
Automatic Ticket Dispatch
Help Desk Notifications
Help Desk Reports
Mobile Help Desk
Self Service Portal
Service Level Agreement
User limit: Unlimited
Collaborate with co-workers
Customize text lines
Intelligent pre-chat response
New message notification
Connect Facebook page: Unlimited
Connect Twitter page: Unlimited
Knowledge base / FAQ
Tuesday 20 July 2010
ManageEngine’s ServiceDesk Plus helps companies track everything in their organization, from communications to purchase orders. ManageEngine’s help desk software has the functionality to dramatically increase efficiency and productivity within a company. It is the “smarter alternative,” as ManageEngine claims, to traditional software.More about ManageEngine ServiceDesk Plus
Wednesday 31 December 1969
While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.More about Casengo
Sunday 08 February 2015
I am really impressed with Samanage, they have a great product with unique features. Usability is supereb and design is pleasant to the eyes. If you are looking for a Service Desk, give Samanage a chance with a 14 days trial, just to see what a great Service Desk looks like.More about Samanage
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