Software Comparison
Imperva Incapsula vs ESET Smart Security vs Freshservice

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Listed in : IT Management

Incapsula Website Security is an unmatched web application security experience, enhanced by real-time big data analytics, enables Incapsula to provide... Learn More


Listed in : IT Management

ESET Smart Security is an all-in-one Internet Security solution with new Anti-theft feature that locates your missing laptop and gives you tools to he... Learn More

Free Trial

Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

screenshot for Imperva Incapsula

Imperva Incapsula

Website Monitoring

Free Plan

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ESET Smart Security

Antivirus

$ 59.99
For 2 Years / 1 user(s)

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Imperva Incapsula

Website Monitoring

Bot Protection

Access Control

Login Protect

Web Application Firewall

BackDoor Detection

CDN & Optimizer

Support: Email 8X5

Website Analytics

SSL Support

DDoS Protection

screenshot for ESET Smart Security

ESET Smart Security

Antivirus

For 5 PC

Location Tracking

Laptop Activity Watch

Anti-theft Diagnostics

One-way Messaging

Personal Firewall

Removable Media Control

Anti-Phishing

Out-of-Home Network

Antivirus and Antispyware

Cloud-powered Scanning

Scanning During File Downloads

Host-based Intrusion Prevention System (HIPS)

Small System Footprint

Gamer Mode

Battery-saving Mode

Parental Control

Password Protection

One-click Solution

Settings for Advanced Users

After-scan Actions

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Imperva Incapsula

Website Monitoring

No Free Trial Available.

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ESET Smart Security

Antivirus
Free Trial Available
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Freshservice

IT Management
Free Trial Available

Most Favorable User Review

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Imperva Incapsula

Website Monitoring

No favorable user review available yet for Imperva Incapsula.

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ESET Smart Security

Antivirus
User review from
9
Enmanuel Durán Salas
May 9, 2016

It's a great security system if you don't mind about paying for software. For those who want security for their computers, it'll be an excellent choice I can assure you that, the difference between ESET and others is big, it's solid in almost all the ways.In the other hand if you don't want to pay for it there are some of the good alternatives like Avast, which is amazing too and have a free version. You can Give this software a try for one month and if you like it, you can buy the full version.I think that it's a good antivirus and system, I haven't noticed big problems on my computer since I'm using it.

Pros :

Some things I like about Eset:

  • Virus and Malware's warnings are on point, it always shows you threats if they are really relevant, it's not like those antivirus that annoy you for everything.
  • Browser protection is great: You can visit and surf around the web without any problem, it's one of the best when it refers to recognizing threats.
  • It's really fast finding threats and blocking them from the browser before you even open it, This is something I realized after a couple of weeks using it.

If there is a website that is being recognized as a threat and you want to open it anyway, you can add it to the exception list.

Cons :

  • I think the biggest "con" related to this antivirus is the fact that it's not free. Also, it is important to mention that it's slow when you scan your PC and you don't have a fast processor i5 or more it could take a while but I think it's worth it because it really protects your PC.
  • Sometimes the Firewall can be annoying about specific stuff for example if you work with servers and ports.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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Imperva Incapsula

Website Monitoring
75
Mark Woodstone , Net Security

Wednesday 03 October 2012

Overall, Incapsula is a great service that provides web site protection for a fraction of the cost that would be spent on a typical software or hardware solution for fighting these types of online battles. It’s easy to incorporate into the production environment and can be up and working within mere minutes.

More about Imperva Incapsula
View all the Imperva Incapsula Critic Reviews
screenshot for ESET Smart Security

ESET Smart Security

Antivirus
70
Randall Sutherland , TopTenReviews

Friday 30 January 2015

ESET is in our review of best internet security software because of its comprehensive antivirus protection, antiphishing and additional security feature set. It performs well in performance tests by independent test labs, although it doesn’t quite match the results of the top 10 internet security suites. In addition to being AV-Test Certified, this internet security software has also passed muster at Virus Bulletin 100, ICSA Labs and West Coast Labs Checkpoint.

More about ESET Smart Security
View all the ESET Smart Security Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Imperva Incapsula

Website Monitoring

No critic review available yet for Imperva Incapsula .

screenshot for ESET Smart Security

ESET Smart Security

Antivirus

No critic review available yet for ESET Smart Security .

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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Imperva Incapsula Demo Video

Website Monitoring

No Demo Video Available.

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ESET Smart Security Demo Video

Antivirus

No Demo Video Available.

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Freshservice Demo Video

IT Management

Screenshots

screenshot for Imperva Incapsula

Imperva Incapsula

Website Monitoring
Screenshot for Imperva Incapsula 4 screenshots available
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ESET Smart Security

Antivirus
Screenshot for ESET Smart Security 4 screenshots available
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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Imperva Incapsula

Website Monitoring
  • Business
  • Personal Use
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ESET Smart Security

Antivirus
  • Personal Use
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Freshservice

IT Management
  • Business

Supported Devices

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Imperva Incapsula

Website Monitoring
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ESET Smart Security

Antivirus
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Freshservice

IT Management

Supported Languages

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Imperva Incapsula

Website Monitoring
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for ESET Smart Security

ESET Smart Security

Antivirus
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
screenshot for Freshservice

Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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