Software Comparison
Imperva Incapsula vs Avira Antivirus Pro vs Freshservice

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Listed in : IT Management

Incapsula Website Security is an unmatched web application security experience, enhanced by real-time big data analytics, enables Incapsula to provide... Learn More


Listed in : IT Management

Avira Antivirus Pro (Formely Avira Antivirus Suite) Combine advanced heuristics with the power of cloud computing, we make sure that you have the stro... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

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Imperva Incapsula

Website Monitoring

Free Plan

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Avira Antivirus Pro

Antivirus

$ 42.99
For 1 Year / 1 user(s)

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Imperva Incapsula

Website Monitoring

Bot Protection

Access Control

Login Protect

Web Application Firewall

BackDoor Detection

CDN & Optimizer

Support: Email 8X5

Website Analytics

SSL Support

DDoS Protection

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Avira Antivirus Pro

Antivirus

Reliable antivirus

Web browsing protection

Safe downloads and email attachments

Secure online shopping

Technical Support

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Imperva Incapsula

Website Monitoring

No Free Trial Available.

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Avira Antivirus Pro

Antivirus

No Free Trial Available.

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Freshservice

IT Management
Free Trial Available

Most Favorable User Review

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Imperva Incapsula

Website Monitoring

No favorable user review available yet for Imperva Incapsula.

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Avira Antivirus Pro

Antivirus
User review from
10
Leonardo Andrés David Zerón
Oct 8, 2015

Avira is hands-down one of the best antivirus software solutions available – even the free version is far better than many paid solutions. In my personal experience, I have seen a large amount of users with considerable system performance issues caused by viruses and malware that their antivirus software has been unable to detect. They have experienced a drastic improvement in performance as soon as they upgraded to the free version of Avira. The great customer value of Avira is due to the fact that it offers excellent protection while being lightweight: the effect on system resources is minimal. Avira’s Real-Time Protection is proactive, has a nearly instantaneous response to threats, and it can scan in the background with a relatively small impact on system performance. The free version is a must for any home user, and the Pro version offers enhanced protection during Internet browsing, online purchases and banking transactions.

Pros :

  • The free version is far better than many paid alternatives, and it includes browser safety and system speed-up functions. The Avira Antivirus Pro version is affordable, at $44.99/year.
  • The software is lightweight both in terms of disk space required for installation, and demand on system resources while operating. Programmed scans may start automatically with minimal effect on computer performance. Even during a deep system scan, the impact on performance is much lower compared with other antivirus solutions.
  • Avira is extremely proactive and detects threats in an instant, applying quarantine measures or deleting the compromised files.
  • Modular design – Software add-ons can be installed or configured through a convenient web dashboard, and specific add-ons exist for each web browser. Avira is very customizable according to user preferences.

Cons :

  • Sometimes Avira may have issues with USB devices, incorrectly identifying their auto-run software as malware. However, this can be easily avoided by temporarily disabling Real-Time Protection when files must be saved or copied from a USB device.
  • The dashboard is sometimes slow to open, but without affecting system performance.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Unfavorable User Review

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Imperva Incapsula

Website Monitoring

No unfavorable user review available yet for Imperva Incapsula.

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Avira Antivirus Pro

Antivirus
  • User review from
    2
    Tommy Boucher
    Dec 24, 2015

    Because I’m an advanced IT geek, I am not used to have an antivirus on my personal computers, but with all the phishing and crap we download these days, it’s a must. Virus are more and more sophisticated, and maybe the operation system is more secure than it used to be, you are still in danger. You don’t want your computer to be infected by a ransomware for example and lose all your data. You need to find an antivirus that fits your needs. Avira is overall a great antivirus, but nothing else than a signature scanner. There is some strange choice like why do I need to be an administrator to start a scan? Why do you have a Firewall section when you don’t have a firewall? I tested both Antivirus Pro and Internet Security Suite. You know what? The different is that the security suite comes with “PC Speed Optimization”. How does it make a “Security Suite” adding “speeds”? Really not sure. Did I say that the website is very slow? There are many different preset scans that you can run. Standard recommendation of the industry is running a full scan once a week, and a Quick scan once a day. Why? Because full scan are to resource intensive, and with the new virus signature coming every day, you may have missed the virus from the real-time, so you want at least scan the most important files every day. A quick scan on my computer took 41 seconds. Excellent. My appreciation stops here. First, I expect from a security suite to help secure my computer. The firewall is just a configuration for the Windows Firewall, so, basically, they don’t have a firewall. There is a web filtering… but not sure how good it can be since there is no firewall, basic of Security Suite. There is also a Spam filter, that scan POP 110 and IMAP 143, both not SSL. I don’t see any integration in my Outlook, so if you are using Gmail, it won’t be scanned.

    Pros :

    • I like the color Red.
    • The Quick scan is really Quick.

    Cons :

    • Security Suite is “Desktop speed optimization”.
    • Very expensive for almost no features.

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    Freshservice

    IT Management

    No unfavorable user review available yet for Freshservice.

    Most Favorable Critic Review

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    Imperva Incapsula

    Website Monitoring
    75
    Mark Woodstone , Net Security

    Wednesday 03 October 2012

    Overall, Incapsula is a great service that provides web site protection for a fraction of the cost that would be spent on a typical software or hardware solution for fighting these types of online battles. It’s easy to incorporate into the production environment and can be up and working within mere minutes.

    More about Imperva Incapsula
    View all the Imperva Incapsula Critic Reviews
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    Avira Antivirus Pro

    Antivirus
    90
    Randall Sutherland , TopTenReviews

    Friday 20 March 2015

    Avira Antivirus Pro is a better antivirus for PC product than half of the competitors in our product review. It’s just that, for Americans, it would be necessary to telephone long-distance to Europe if you had a situation that couldn’t be resolved via email. And in a market where most competitors provide online chat access to technical support, Avira does not. Finally, while quite a few of Avira’s competitors cover more than one PC with a single license, an Avira license protects just one PC.

    More about Avira Antivirus Pro
    View all the Avira Antivirus Pro Critic Reviews
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    Freshservice

    IT Management
    100
    Alexis Casanis , GetApp

    Wednesday 20 August 2014

    Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

    More about Freshservice
    View all the Freshservice Critic Reviews

    Most Unfavorable Critic Review

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    Imperva Incapsula

    Website Monitoring

    No critic review available yet for Imperva Incapsula .

    screenshot for Avira Antivirus Pro

    Avira Antivirus Pro

    Antivirus

    No critic review available yet for Avira Antivirus Pro .

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    Freshservice

    IT Management
    40
    Benjamin Seeman , GetApp

    Thursday 14 August 2014

    I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

    More about Freshservice
    View all the Freshservice Critic Reviews

    Demo Video

    screenshot for Imperva Incapsula

    Imperva Incapsula Demo Video

    Website Monitoring

    No Demo Video Available.

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    Avira Antivirus Pro Demo Video

    Antivirus
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    Freshservice Demo Video

    IT Management

    Screenshots

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    Imperva Incapsula

    Website Monitoring
    Screenshot for Imperva Incapsula 4 screenshots available
    screenshot for Avira Antivirus Pro

    Avira Antivirus Pro

    Antivirus
    Screenshot for Avira Antivirus Pro 4 screenshots available
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    Freshservice

    IT Management
    Screenshot for Freshservice 4 screenshots available

    Typical Customer

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    Imperva Incapsula

    Website Monitoring
    • Business
    • Personal Use
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    Avira Antivirus Pro

    Antivirus
    • Business
    • Personal Use
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    Freshservice

    IT Management
    • Business

    Supported Devices

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    Imperva Incapsula

    Website Monitoring
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    Avira Antivirus Pro

    Antivirus
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    Freshservice

    IT Management

    Supported Languages

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    Imperva Incapsula

    Website Monitoring
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian
    • Swedish
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    Avira Antivirus Pro

    Antivirus
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Portuguese
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    Freshservice

    IT Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Chinese
    • Portuguese
    • Polish
    • Danish
    • Norwegian
    • Swedish

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