Software Comparison
Imperva Incapsula vs Acronis Drive Monitor vs Freshservice

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Listed in : IT Management

Incapsula Website Security is an unmatched web application security experience, enhanced by real-time big data analytics, enables Incapsula to provide... Learn More


Listed in : IT Management

Acronis Drive Monitor is a free, downloadable software application developed by Acronis to monitor server, workstation and PC hard disk drives. We all... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Pricing Starting From

screenshot for Imperva Incapsula

Imperva Incapsula

Website Monitoring

Free Plan

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Acronis Drive Monitor

Antivirus

Free Plan

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

screenshot for Imperva Incapsula

Imperva Incapsula

Website Monitoring

Bot Protection

Access Control

Login Protect

Web Application Firewall

BackDoor Detection

CDN & Optimizer

Support: Email 8X5

Website Analytics

SSL Support

DDoS Protection

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Acronis Drive Monitor

Antivirus

Automatically checks for disk problems

Monitors Event logs

Receive alerts immediately

Weekly status reports

Can support RAID drives too

Three kinds of support

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Imperva Incapsula

Website Monitoring

No Free Trial Available.

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Acronis Drive Monitor

Antivirus

No Free Trial Available.

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Freshservice

IT Management

Most Favorable User Review

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Imperva Incapsula

Website Monitoring

No favorable user review available yet for Imperva Incapsula.

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Acronis Drive Monitor

Antivirus
User review from
9
Tommy Boucher
Dec 24, 2015

These days, the hard drive are getting bigger and bigger, often in combination with an SSD and/or an external drive. You may use many Software to Sync and Backup all your data, but, at the end of the day, you don’t want to reinstall your computer, it is too time-consuming. Having a good view of your hard drives health is very important, because you should see sign before the disk die. This is why S.M.A.R.T interface exist (Self-Monitoring Analysis and Reporting Technology). But what do you do with the S.M.A.R.T alerts? Do you monitor your event logs? If you are like me, you only review your event logs when you have problems, and it’s too late. Acronis, is a company, known for their True Image backup software, developed a tool to monitor those counters. This is Acronis Drive Monitor. Note that True Image is worth a try. You can configure the tool to send E-Mail notification when alerts pop, maybe to alert yourself, or maybe to alert your geek family member or neighbor that will take care of it. Sometimes, the popups pop when my kids are playing on the computer, and I will never see it. Thanks to Acronis for emailing me. You can also receive reports of your disk health, but in my cause, too many alerts mean rules creation and lose of information. There is a temperature monitor of the disk (for the supported disks) that will warn when the temperature is too high, but the only times it happened to me, I’ve ignored it since I was working and didn’t want to “stop” doing what I was doing. I disabled those alerts. You can make a choice which disks you want to monitor, but I my opinion… all disks matter. There is a backup monitoring embedded in the tool, a way to say “Buy Acronis True Image please”.

Pros :

  • Good view of the health of all disks.
  • Alerts can be sent by email.

Cons :

  • The UI is large, with a strange feel and look, when it’s only a monitoring tools.
  • No actions are recommended, don’t know what to do with my drive.

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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Imperva Incapsula

Website Monitoring
75
Mark Woodstone , Net Security

Wednesday 03 October 2012

Overall, Incapsula is a great service that provides web site protection for a fraction of the cost that would be spent on a typical software or hardware solution for fighting these types of online battles. It’s easy to incorporate into the production environment and can be up and working within mere minutes.

More about Imperva Incapsula
View all the Imperva Incapsula Critic Reviews
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Acronis Drive Monitor

Antivirus
75
Jack Wallen , TechRepublic

Monday 20 December 2010

Acronis Drive Monitor is for anyone who needs a little help in predicting when an internal or external drive might go bad. Since the vast majority of users tend to forget that drives do go bad eventually, Drive Monitor will either email or display an alert when certain conditions have been met. It's easy to install, easy to set up, and easy to use, so nearly any level of experience can take advantage of this monitor.

More about Acronis Drive Monitor
View all the Acronis Drive Monitor Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Imperva Incapsula

Website Monitoring

No critic review available yet for Imperva Incapsula .

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Acronis Drive Monitor

Antivirus

No critic review available yet for Acronis Drive Monitor .

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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Imperva Incapsula Demo Video

Website Monitoring

No Demo Video Available.

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Acronis Drive Monitor Demo Video

Antivirus

No Demo Video Available.

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Freshservice Demo Video

IT Management

Screenshots

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Imperva Incapsula

Website Monitoring
Screenshot for Imperva Incapsula 4 screenshots available
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Acronis Drive Monitor

Antivirus
Screenshot for Acronis Drive Monitor 4 screenshots available
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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Imperva Incapsula

Website Monitoring
  • Business
  • Personal Use
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Acronis Drive Monitor

Antivirus
  • Business
  • Personal Use
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Freshservice

IT Management
  • Business

Supported Devices

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Imperva Incapsula

Website Monitoring
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Acronis Drive Monitor

Antivirus
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Freshservice

IT Management

Supported Languages

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Imperva Incapsula

Website Monitoring
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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Acronis Drive Monitor

Antivirus
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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