Software Comparison
FogBugz vs ITM Platform vs Freshservice

Save time and effort by comparing these leading IT Management software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : IT Management

FogBugz is an integrated web-based project management system featuring bug/issue tracking, discussion forums, wikis, customer relationship management,... Learn More


Listed in : IT Management

ITM Platform is secure, confidential and reliable SaaS for Project Management at its best, combining the depth and strategic overview of your Portfoli... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

screenshot for FogBugz

FogBugz

Project Management

$ 20
For 1 Month / 1 user(s)

screenshot for ITM Platform

ITM Platform

Project Management

$ 7
For 1 Month / 1 user(s)

screenshot for Freshservice

Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

screenshot for FogBugz

FogBugz

Project Management

Track everything easily

Find anything instantly

Capture bugs wherever, whenever

Mobile enabled

Notifications

screenshot for ITM Platform

ITM Platform

Project Management

Project management (unlimited)

Editor Gantt

Follow-up on projects and tasks

Risk management

Cost management

Resource management

Team management

Alignment of objectives and processes

Earned value

Import from MS Project©

Social enterprise communication

Time tracking and actual costs

Multi-language and multi-currency

Fully customizable

Customizable roles

Mobile application

Service management (unlimited)

Advanced portfolio management

Program management

Dashboards

Corporate portfolio (multi-company)

Procurement management

Billing management

General budget

Full technical support

screenshot for Freshservice

Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

screenshot for Freshservice

FogBugz

Project Management
screenshot for Freshservice

ITM Platform

Project Management
screenshot for Freshservice

Freshservice

IT Management
Free Trial Available

Most Favorable Critic Review

screenshot for FogBugz

FogBugz

Project Management
100
User in Consumer Electronics , G2 Crowd

Sunday 31 May 2015

What do you like best?Plugin system is good. Support is quick to answer emails.What do you dislike?Overly simplistic, buggy (not overly so but enough to be annoying), inability to save drafts, and I absolutely disagree with their philosophy of combining severity and priority.Recommendations to others considering the productIf you find it limiting, attempt to code plugins to work around the limitations so that it fits your needs. Would be a good opportunity to offer a developer a pet-project to flex his/her skills, or perhaps a capable intern.What business problems are you solving? What benefits have you realized?At a previous company we used FogBugz to track bugs and partially to handle support requests. For how my team used it, we were able to work efficiently enough, though we were hindered by its overly simplistic nature and bugs at times.

More about FogBugz
View all the FogBugz Critic Reviews
screenshot for ITM Platform

ITM Platform

Project Management
100
Shel Gatto , AppAppeal

Tuesday 23 July 2013

ITM Platform Projects and Teamwork is ideal for groups, teams, organizations and businesses of all sizes. The application is geared towards professionals. The list of features is enormous and can help streamline daily activities so everyone is working efficiently towards a shared goal. The pricing system is attractive because it allows the user to choose the size of each subscription based on the number of users they need and the subscription length they want.

More about ITM Platform
View all the ITM Platform Critic Reviews
screenshot for Freshservice

Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

screenshot for FogBugz

FogBugz

Project Management

No critic review available yet for FogBugz .

screenshot for ITM Platform

ITM Platform

Project Management
20
Anita Quevedo Solidoro , GetApp

Friday 18 December 2015

More about ITM Platform
View all the ITM Platform Critic Reviews
screenshot for Freshservice

Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

screenshot for FogBugz

FogBugz Demo Video

Project Management
screenshot for ITM Platform

ITM Platform Demo Video

Project Management
screenshot for Freshservice

Freshservice Demo Video

IT Management

Screenshots

screenshot for FogBugz

FogBugz

Project Management
Screenshot for FogBugz 4 screenshots available
screenshot for ITM Platform

ITM Platform

Project Management
Screenshot for ITM Platform 4 screenshots available
screenshot for Freshservice

Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

screenshot for FogBugz

FogBugz

Project Management
  • Business
screenshot for ITM Platform

ITM Platform

Project Management
  • Business
screenshot for Freshservice

Freshservice

IT Management
  • Business

Supported Devices

screenshot for FogBugz

FogBugz

Project Management
screenshot for ITM Platform

ITM Platform

Project Management
screenshot for Freshservice

Freshservice

IT Management

Supported Languages

screenshot for FogBugz

FogBugz

Project Management
  • English
screenshot for ITM Platform

ITM Platform

Project Management
  • English
  • Spanish
  • Portuguese
screenshot for Freshservice

Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

Free Download: IT Management Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best IT Management software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the white paper..

The white paper has been sent to your email. You can also download it right now from this URL: