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Track everything easily
Find anything instantly
Capture bugs wherever, whenever
Sunday 31 May 2015
What do you like best?Plugin system is good. Support is quick to answer emails.What do you dislike?Overly simplistic, buggy (not overly so but enough to be annoying), inability to save drafts, and I absolutely disagree with their philosophy of combining severity and priority.Recommendations to others considering the productIf you find it limiting, attempt to code plugins to work around the limitations so that it fits your needs. Would be a good opportunity to offer a developer a pet-project to flex his/her skills, or perhaps a capable intern.What business problems are you solving? What benefits have you realized?At a previous company we used FogBugz to track bugs and partially to handle support requests. For how my team used it, we were able to work efficiently enough, though we were hindered by its overly simplistic nature and bugs at times.More about FogBugz
Sunday 13 October 2013
In addition to the integrated timesheet and invoicing features of Function Point , the software offers a complete workflow management solution. Decision makers now have a view of key performance indicators of the business that will help them lower operational challenges, improve productivity, and make more profits.More about Function Point
Sunday 08 February 2015
I am really impressed with Samanage, they have a great product with unique features. Usability is supereb and design is pleasant to the eyes. If you are looking for a Service Desk, give Samanage a chance with a 14 days trial, just to see what a great Service Desk looks like.More about Samanage
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