IDERA Reviews and Cloudswave Rating

  • 68

    Cloudswave Score for IDERA

    Rating based on 8 Critic Reviews

    6 Favorable reviews
    75 %
    0 Mixed reviews
    0 %
    2 unfavorable reviews
    25 %
  • Now an unethical company... lock up your credit cards!

    Well, after 5 years of using the CopperEgg services to monitor five key servers, we found a week ago that they've been charging us $150 for the same service we paid $70 previously. Looking at their free structure, they 'transferred' us from our old package to one with almost double times the capacity at over double the cost. They also have a 'pay per use' option, and on that system we would be billed half of the amount. But, then again, why behave reasonably when you can fleece your customer for an additional $463 over 4 months? When we approached them about this they refused to refund the difference, so now we're having to chase with the card companies to have this registered as a fraudulent charge. What a shame that such a good system is marred by such blatant greed and inappropriate response. We were happy to have the overcharge transferred to credit, but the answer was still no. We all have to *trust* the providers we deal with, and it appears the new setup of CopperEgg is not trustworthy, so buyer beware! We're now field testing DataDog and Stackify. Similar features, and hopefully a more honest organization.

    Pros : Good system, ticks most of the boxes

    Cons : Immoral and greedy company with no interest in goodwill. I suspect they may soon become one of those companies with widely recognized reputation for ripping off their existing customers.

    0 of 0 people found this review helpful

    Nice NOC view - they are WAY too proud of it.

    I've used CopperEgg for 4 years and been very happy with them. Original developers have left and CopperEgg has been bought. Since being acquired, they've implemented price increases that are absolutely staggering. I originally paid right at $28/month for CE. At the end of the first year, they had a price increase to $30. Fine. A year later, they wanted to go up to $70. I fought back and got them to accept $50. Then, this summer, they've decided to increase their price their price over 500% !!! From $50/month to almost $300/month. That's absolutely insane. I've appealed - they simply don't care. That's fine. They're fired.

    Pros : Nice interface. After tweaking to get the look you want for your NOC, it is a good piece of eye candy for management.

    Cons : See full review. They're money-grubbing worms. I've fired them.

    0 of 0 people found this review helpful

    Monitoring Internal & External (Cloud) servers & Services

    As TabTale's DevOps manager one of my missions is 0 down time on production & development servers. i've been searching for an application that will perform monitoring on our servers and alert. CooperEgg is amazing! we have set it up in a ridiculous time of couple of minutes to all our servers and we are talking about more then 30 servers. the dashboard and alert setting is very easy to use and customise.

    Pros : easy to use easy to configure Dashboard items are very useful and look&feel is great

    Cons : price - because of the price we might consider implementing the same idea with open source tools. in the long term it does make sense.

    0 of 0 people found this review helpful
    Read all reviews on GetApp
  • CopperEgg's RevealCloud software leverages rapid deployment; a highly distributed data collection model; the extreme speed and scalability of a NoSQL schemafree database; and real-time visualization with click-through analytics to provide a modern, purpose-built cloudmonitoring solution.

    0 of 0 people found this review helpful
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