Software Comparison
Cirrus Insight vs HubSpot vs Wishpond vs Samanage

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Listed in : IT Management

Cirrus Insight puts the power of the Salesforce.com CRM right inside Gmail. Cirrus Insight brings context to communications with prospects and custome... Learn More


Listed in : IT Management

HubSpot offers cloud-based marketing, sales, and CRM software that give to businesses the chance to deliver an inbound experience, which delights, eng... Learn More


Listed in : IT Management

Wishpond is an All-in-One marketing platform designed to help businesses generate and nurture leads. It consists of 4 main tools: social contests, lan... Learn More

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Listed in : IT Management

Samanage is an enterprise service desk software that gives IT the opportunity to continuously improve how their organization supports strategic busine... Learn More

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Pricing Starting From

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Cirrus Insight

Cloud Integration

$ 9
For 1 Month / 1 user(s)

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HubSpot

CRM

$ 2400
For 1 Year / 1 user(s)

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Wishpond

Campaign Management

Free Plan

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Samanage

IT Management

No Pricing Available yet.

Available Features

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Cirrus Insight

Cloud Integration

See who opens your emails with real-time notifications

Save emails directly to Salesforce

See complete customer profiles with each message

Sync Google Calendar & Contacts to Salesforce

Sync Outlook Calendar to Salesforce

Create leads/contacts with Contact Capture

Use Salesforce templates in your inbox

Instantly create and update opportunities/cases

Track Salesforce usage and adoption rates with Cirrus Analytics

Integrates with all your favorite Salesforce apps

Compatible with Gmail, iPhone/iPad, Office 365, Outlook 2013 and all editions of Salesforce

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HubSpot

CRM

Required Onboarding $5,000

10,000 Contacts

Plus $10 per 1k extra

Content Creation and Optimization

Email Marketing

Social Media Suite

Marketing Analytics Dashboards

Marketing Automation

Goal Based Nurturing

Custom Workflows

Salesforce Integration

Smart Content

Attribution Reporting

User Roles

Revenue Reporting

Custom Event Reporting

Custom Event Automation Triggers

A/B Testing CTAs

A/B Test Emails

Predictive Lead Scoring

Contacts Reporting

Company Reporting

Event-Based Segmentation

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Wishpond

Campaign Management

Leads 200

Integrations Import

Customer Support Email & Live Chat

Landing Pages

Marketing Automation

Email Marketing

Website Popups

Forms

Retargeting Ads

Lead Management

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Samanage

IT Management

Service Desk

Ticket Management

Service Catalog

Self-Service Portal

Problem Management

Change Management

Knowledge Base

Auto-assignment

Email Integration

Reports

API

SLA

Google apps integration

Mobile access

Free Trial Availability

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Cirrus Insight

Cloud Integration
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HubSpot

CRM
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Wishpond

Campaign Management
Free Trial Available
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Samanage

IT Management
Free Trial Available

Most Favorable User Review

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Cirrus Insight

Cloud Integration
User review from
9
Tamer Desouki
Mar 11, 2016

Cirrus Insight has been one of those products that are a great concept but can be a bit finicky at times. I’ll explain. First off, I use Cirrus Insight as a tool that attaches to my Gmail account. Cirrus is then linked to my Salesforce profile so that all my activity can be synchronized and saved. Since Gmail is the primary email provider I use for work, it is a perfect and seamless integration. The Cirrus Insight toolbar appears on the right-hand side of the Gmail inbox and contains valuable information. From the tabs top to bottom, they include: a search bar that allows you to search for any lead, contact or account that is saved in Salesforce. This is a great tool if you need to search for someone/thing quickly without having to navigate away from the screen you’re on. Second, there is a “My Task” tab that lists all Salesforce tasks that have been entered. You can add a task at any time as well as set the filter for how tasks are displayed. By default, I use the “Today Overdue” marker to show me what tasks I need to complete today as well as what tasks I have missed.There is also a “snapshot” tab that gives you a quick look at any person that you are focused on. It will show you what account they are associated with, if there are opportunities in Salesforce that are associated with this individual, and you can also find activity.

Pros :

  • The feature I think I use most is the email tracking feature. Whenever I am about to send an email, I make sure that Cirrus is going to track the email.
  • The information that it gathers is how many time the email was opened, what time it was opened, if a link was clicked on and what device they used to open the email.
  • This can be helpful in timing follow-up emails.

Cons :

  • One thing I dislike about this email tracking feature is sometimes there will be a false “email opened” response or Cirrus will fail to track that it was opened altogether.
  • This can be frustrating when trying to time the next set of emails.

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HubSpot

CRM
User review from
10
Mike Rizzo
Nov 16, 2015

The HubSpot platform is extremely powerful. I tend to think of their tool as a serious of different positions within my marketing team. I firmly believe we could (and should) have 1 person for each of the core functions offered in HubSpot. That isn't to say you MUST have a person for each role... I say that because I don't want to discourage anyone from using HubSpot's robust and scalable platform for their team. In other words, I think that you can buy HubSpot today and grow with HubSpot tomorrow.

Pros :

  • Immensely powerful logic / rules-based marketing triggers. Great email marketing.
  • A/B testing.
  • Templates are mostly easy to work with, the marketplace for templates is helpful for a quick start.
  • Great landing page functionality

Cons :

  • You should learn (or have someone who can) how to design in HubSpot (landing page / blog / email editor) in order to get the most out of the tool.
  • Reporting is getting better, but still needs improvement.

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Wishpond

Campaign Management

No favorable user review available yet for Wishpond.

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Samanage

IT Management

No favorable user review available yet for Samanage.

Most Favorable Critic Review

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Cirrus Insight

Cloud Integration
100
Chad Griffeth , TrustRadius

Wednesday 12 August 2015

Cirrus Insight Use Cases and Deployment ScopeBeing a small business, I wear a lot of hats, and any tool that can streamline activities and save me time at a reasonable cost is highly appreciated and valuable. In working with Cirrus Insight, I appreciate their forward-looking approach to their system as it has had small positive steps (syncing contacts and calendars) and huge leaps (templates integration, follow-up tasks/reminders and integration with custom objects) throughout my experience. It saves me a TON of time and makes my work life much more efficient.

More about Cirrus Insight
View all the Cirrus Insight Critic Reviews
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HubSpot

CRM
100
Marcus Sheridan , The Sales Lion

Thursday 23 May 2013

Look, I know you may still have some questions. I could have written all day about what I love about HS but I figured 2500 words was enough for even the most patient of readers.

More about HubSpot
View all the HubSpot Critic Reviews
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Wishpond

Campaign Management
100
Michael Kwan , Blogging Tips

Tuesday 15 July 2014

Instead of going to a number of different service providers to get all the various online marketing tools that you need, you can effectively get just about all of them through Wishpond. Now that’s smart!  When you sign up for Wishpond, you gain access to so many different tools for so many different aspects of your overall marketing campaign. The wizards for creating contests, coupons and so on are just as easy to follow as the one for creating a landing page. 

More about Wishpond
View all the Wishpond Critic Reviews
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Samanage

IT Management
100
Erik Blum , ITSMdaily

Sunday 08 February 2015

I am really impressed with Samanage, they have a great product with unique features. Usability is supereb and design is pleasant to the eyes. If you are looking for a Service Desk, give Samanage a chance with a 14 days trial, just to see what a great Service Desk looks like.

More about Samanage
View all the Samanage Critic Reviews

Most Unfavorable Critic Review

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Cirrus Insight

Cloud Integration

No critic review available yet for Cirrus Insight .

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HubSpot

CRM
50
Konrad from Contact Clould , Software Advice

Friday 01 February 2013

The system will work wonderfully 80% of the time but the other 20% of the time system breaks down (workflows wont work, wont capture valuable leads, will spam lists despite a suppression list, etc.). The development team is always working on it, but this can take 48+ hours with no communication and really no explanation.

More about HubSpot
View all the HubSpot Critic Reviews
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Wishpond

Campaign Management

No critic review available yet for Wishpond .

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Samanage

IT Management

No critic review available yet for Samanage .

Demo Video

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Cirrus Insight Demo Video

Cloud Integration
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HubSpot Demo Video

CRM
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Wishpond Demo Video

Campaign Management
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Samanage Demo Video

IT Management

Screenshots

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Cirrus Insight

Cloud Integration
Screenshot for Cirrus Insight 4 screenshots available
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Wishpond

Campaign Management
Screenshot for Wishpond 4 screenshots available

Typical Customer

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Cirrus Insight

Cloud Integration
  • Business
  • Personal Use
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HubSpot

CRM
  • Business
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Wishpond

Campaign Management
  • Business
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Samanage

IT Management
  • Business

Supported Devices

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Cirrus Insight

Cloud Integration
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HubSpot

CRM
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Wishpond

Campaign Management
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Samanage

IT Management

Supported Languages

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Cirrus Insight

Cloud Integration
  • English
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HubSpot

CRM
  • English
  • French
  • Spanish
  • German
  • Japanese
  • Chinese
  • Portuguese
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Wishpond

Campaign Management
  • English
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Samanage

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
  • All languages

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