Software Comparison
Caspio vs Wix vs Freshservice

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Listed in : IT Management

Caspio empowers anyone to quickly create online databases and complete business applications without writing a single line of code! Using an intuitive... Learn More


Listed in : IT Management

Wix is a cloud-based web development platform that enables users to create HTML5 mobile sites and websites, by using online drag-and-drop tools. Users... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Free Trial

Pricing Starting From

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Caspio

Website Builder

$ 300
For 1 Month / 1 user(s)

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Wix

Shopping Cart

$ 4.08
For 1 Month / 1 user(s)

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Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

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Caspio

Website Builder

Unlimited Users

400 DataPages

Premium Features

VIP Support

Choice of Data Center

White Labeling

Extensive Consultations

API and MS Office Plugin

Unlimited Extended DataHub

Production and Dev Accounts

Assigned Account Manager

24/7 Emergency Support

SLA

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Wix

Shopping Cart

Wider Bandwidth  1GB

Bigger Storage     500MB

Connect your Domain

Google Analytics

Premim Support

Free Hosting

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Freshservice

IT Management

Integrated Game Mechanics

Round Robin Assignment

Custom SSL & Trusted IP

Service Catalog

Contract Management

Problem Management

Change Management

Release Management

Custom Roles

Portal Customization

CMDB

Satisfaction Surveys

Time Tracking

Unlimited End Users

Multiple Helpdesk Emails

Up to 3 agents

Up to 100 free assets

Incident Management

Knowledge Base

Self Service Portal

SLA Management

100 End Users

100 Free Assets

Free Trial Availability

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Caspio

Website Builder
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Wix

Shopping Cart
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Freshservice

IT Management
Free Trial Available

Cloudswave Editorial Review

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Caspio

Website Builder

No Cloudswave Editorial Review available yet.

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Wix

Shopping Cart

Wix Review by Cloudswave

Do you need a website for your business?
Do you want to have a site where you can upload some photographs into a nice gallery to highlight your talents?
Whatever the need, having a high quality website that is easy for the users to navigate, and that is aesthetically pleasing, is essential.
However, you may not have the technical knowledge to code a website, and you may not have the money needed to pay someone to build a beautiful website for you. What are you going to do? Thankfully, you can find some great and very simple to use, website creation tools available today, such as Wix.

What Is Wix?

Wix is an online tool that allows users to create their own websites quickly and easily. It is a great solution for freelancers, designers, photographers, artists, ecommerce stores, and small business owners of all types. wix2 They provide users with a powerful technology that actually does make it easy to set up a functional website that looks great. One of the biggest benefits is the fact that you do not need to know anything at all about coding. You have a substantial amount of creative freedom when it comes to building your site too.
The company has been growing very quickly, and they already have more than 69 million registered users around the world. An estimated 45,000 more people are joining the site each day. It is free to use the basic functions and to set up a basic site with Wix, which helps to account for the high number of users. However, they also have close to one and a half million paying subscribers as well.

What Are the Pros and Cons?

Naturally, the biggest benefit is the fact that the users are able to create quality sites thanks to the professional templates offered through the site. Currently, they have more than 500 different templates available. You do not have to feel locked into one of the templates if you do not want to use one though, as you can always create your own design. Still, the templates make it easy to get started.
Another nice feature is the drag and drop interface. You can move all of the various elements of your pages around simply by clicking on them and then moving them into another position. It is one of the easiest and most intuitive site builders on the market today, and that's certainly one of the reasons that so many people are choosing to use it. wix1 Of course, we mentioned free earlier. Free is certainly something that gets people excited, and it's true that the company does offer a free version that as all of the features that you could need. However, this does come with something of a drawback (at least for some people).
There are visible advertisements on the free version, and this could be a turnoff for you. When you are using a free site builder though, you have to expect there to be some advertising to help pay for the service. You can remove these by upgrading to a paid account.
What many people are doing is starting up with the free version to get a better understanding of Wix and seeing if they like the way it works as well as the results they are getting. If they like the system, they will then simply upgrade to a paid version. Of course, for those who are simply making personal sites and fun sites, the advertisements may not actually be much of a problem.
It's also important to mention one of the potential template issues you may face. Once you choose a template, you will be locked into it after you've created your site. It's generally a good idea to check out several different templates, or customize your own, so you can be sure you are truly happy with the way everything looks and works.
Wix launched some great new ecommerce tools that can help those who want to set up an online store. Some of the features include shipping tools and tax rate tools for different countries.  In addition, one of the features that Wix offers an array of different apps that you can add to your site. You can place apps for things such as scheduling, pricing, testimonials, newsletter signups and more, all without needing to code a thing.

Going Mobile

Consider the number of people who are surfing the web through their mobile devices. This number is growing by the day, and soon more people will be using their phones to look at your site than their computer if they aren't already. wix3 This means that you need to be able to cater to the needs of your audience. If you have a site that looks great on a computer screen and terrible on a small mobile screen, then you are in trouble. Wix understands this move to mobile, and they give you the ability to edit your mobile site independently from the desktop site. This lets you create a better, and unique, site for your viewers that are using mobile devices.

Fantastic Support Options

Even though getting the hang of the basics of creating a website with Wix is very simple to grasp, the company offers some great customer support and resource tools. These include training videos. They have videos that cover a range of different subjects including How to Manage Your Online Store Products, How to Organize Gallery Images, How to Add a Video to Your Site, How to Lock an Element, How to Add a Spotify Player, and so much more.
If you have a question about how to do something with the tools, there is a very good chance that one of the videos will answer it. If not, you can always get in touch with their customer support.
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Freshservice

IT Management

No Cloudswave Editorial Review available yet.

Most Favorable User Review

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Caspio

Website Builder

No favorable user review available yet for Caspio .

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Wix

Shopping Cart
User review from
9
Brian Elliott
Aug 25, 2015

Wix is a website designer and hosting company used for beginners or inexperienced web developer and designers. Fortunately for anyone who isn’t code savvy, you do not edit any code behind and is purely based on a simple yet elegant GUI. Anyone who has the most basic knowledge of computers and in general, the internet would be able to use Wix in order to complete at the very least, a basic website. Wix offers many templates for very specific type of websites you may wish to build to allow a professional looking website. Wix offers both Premium and free plans, depending on your needs. Wix enables the user to use features such as a drag and drop tool. This allows the user to simply drag in items to maximise functionality on the website. This can include Contact Forms, Password Protected stages on the website, and social media plugins which Wix can offer, free of charge. Wix contains real life examples of customers websites and what they built on such a system for everyone to aspire to. With Wix, you have no issues with viewing websites on your latest Mobile Gadget. This is where Wix is the leading company in this industry with cutting edge technology that saves you, the customer – any worry or concerns setting up such a system.

Pros : • Allows basic users to create a professional looking website. • Drag and Drop on GUI, meaning absolute no coding. • Variety of templates for any type of business or website you can possibly think of. • A support system with a forum to submit tickets if you have any issues or concerns. • Able to create multiple websites under one username. This allows the system to be managed efficiently and able to rearrange and alter webpages (and even websites) at a click of a button.

Cons : • Wix is made for beginners who are unable to code their own website – this prevents the use your own code and inability to upload your own designs. • You are unable to physically edit the HTML, which leaves the customer with the most basic tools for the job which are provided by Wix. (Making every website be regurgitated with similar tools.)

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Freshservice

IT Management

No favorable user review available yet for Freshservice.

Most Favorable Critic Review

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Caspio

Website Builder
100
Jose Maria Delos Santos , Project Management

Wednesday 12 March 2014

Caspio has been around for more than a decade and continues to bring excellent innovation and service. Its ability to create database application codes that can be embedded to any web page and be connected real-time to the database is one of its best features. It offers a complete solution of online database software, custom database applications, SaaS/PaaS, professional services and instant apps like task management.

More about Caspio
View all the Caspio Critic Reviews
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Wix

Shopping Cart
75
Jeremy & Connie , Website Builder Expert

Friday 04 July 2014

Wix is already a powerful design and promotional tool that users worldwide are using to build successful and marketable websites. Building a website should be as effortless as everything else the web now offers, and Wix is about giving you the freedom to design the website you want with great looking results. It's your personality, with a professional quality

More about Wix
View all the Wix Critic Reviews
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Freshservice

IT Management
100
Alexis Casanis , GetApp

Wednesday 20 August 2014

Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

More about Freshservice
View all the Freshservice Critic Reviews

Most Unfavorable Critic Review

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Caspio

Website Builder

No critic review available yet for Caspio .

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Wix

Shopping Cart
40
Nate Shivar , ShivarWeb

Wednesday 06 May 2015

Wix may be one of the best known website builders, but it lacks a lot of functionality and design elements compared to direct competitors.

More about Wix
View all the Wix Critic Reviews
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Freshservice

IT Management
40
Benjamin Seeman , GetApp

Thursday 14 August 2014

I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

More about Freshservice
View all the Freshservice Critic Reviews

Demo Video

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Caspio Demo Video

Website Builder
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Wix Demo Video

Shopping Cart
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Freshservice Demo Video

IT Management

Screenshots

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Freshservice

IT Management
Screenshot for Freshservice 4 screenshots available

Typical Customer

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Caspio

Website Builder
  • Business
  • Personal Use
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Wix

Shopping Cart
  • Business
  • Personal Use
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Freshservice

IT Management
  • Business

Supported Devices

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Caspio

Website Builder
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Wix

Shopping Cart
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Freshservice

IT Management

Supported Languages

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Caspio

Website Builder
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Portuguese
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Wix

Shopping Cart
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
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Freshservice

IT Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Danish
  • Norwegian
  • Swedish

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