Software Comparison
BontQ vs ChangePoint vs DeskAway vs Freshservice

Save time and effort by comparing these leading IT Management software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : IT Management

Bontq is for any business that needs a bug tracking and project management application but does not have the internal resources, or budget, for a full... Learn More


Listed in : IT Management

Changepoint sophisticated new budgeting and invoicing capabilities bring granular financial control to the entire customer lifecycle, helping your PSO... Learn More


Listed in : IT Management

DeskAway is a web-based project management software that assists groups to coordinate, control and trace their work from a convenient position. Teams ... Learn More


Listed in : IT Management

Freshservice is a cloud-based service desk and IT service management solution that helps more than 7500 SMB, mid-market, and business clients worldwid... Learn More

Pricing Starting From

screenshot for BontQ

BontQ

Project Management

$ 9
For 1 Month / 1 user(s)

screenshot for ChangePoint

ChangePoint

Project Management

No Pricing Available yet.

screenshot for DeskAway

DeskAway

Project Management

$ 25
For 1 Month / 1 user(s)

screenshot for Freshservice

Freshservice

IT Management

$ 348
For 1 Year / 1 user(s)

Available Features

screenshot for BontQ

BontQ

Project Management

Unlimited Users

Unlimited Projects

Unlimited Storage

Desktop Client

SSL Security

GIT/SVN Repositories

60 GB Repository Space

screenshot for ChangePoint

ChangePoint

Project Management
  • Single, integrated platform
  • Gain the insight and control you need
  • Greater control over projects
  • screenshot for DeskAway

    DeskAway

    Project Management

    Unlimited Projects

    Unlimited Users

    100 GB Storage

    Unlimited Templates

    screenshot for Freshservice

    Freshservice

    IT Management

    Integrated Game Mechanics

    Round Robin Assignment

    Custom SSL & Trusted IP

    Service Catalog

    Contract Management

    Problem Management

    Change Management

    Release Management

    Custom Roles

    Portal Customization

    CMDB

    Satisfaction Surveys

    Time Tracking

    Unlimited End Users

    Multiple Helpdesk Emails

    Up to 3 agents

    Up to 100 free assets

    Incident Management

    Knowledge Base

    Self Service Portal

    SLA Management

    100 End Users

    100 Free Assets

    Free Trial Availability

    screenshot for Freshservice

    BontQ

    Project Management
    screenshot for Freshservice

    ChangePoint

    Project Management

    No Free Trial Available.

    screenshot for Freshservice

    DeskAway

    Project Management
    screenshot for Freshservice

    Freshservice

    IT Management

    Most Favorable Critic Review

    screenshot for BontQ

    BontQ

    Project Management
    75
    Anonymous contribution , tools journal

    Sunday 10 April 2011

    Bontq can conveniently be labeled as “versatility at its best”. The program is ideal for people working in the software industry, who are required to track changes, bugs, tasks, documents, maintain wiki and many others during the software development process. Bontq is also suitable for consultants who need to track multiple clients with a single program. It has a high value in terms of useful features and easy usage with decent reporting

    More about BontQ
    View all the BontQ Critic Reviews
    screenshot for ChangePoint

    ChangePoint

    Project Management
    75
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    Directed toward companies that provide professional services, Changepoint is designed for use in small to large enterprises. While freelancers and small businesses might find some aspects of Changepoint helpful, the best benefits are likely to be experienced by midsize organizations.

    More about ChangePoint
    View all the ChangePoint Critic Reviews
    screenshot for DeskAway

    DeskAway

    Project Management
    75
    Finn Orfano , Bright Hub PM

    Wednesday 06 July 2011

    Upon learning of DeskAway I thought, "What a nice idea, but I do not have the time to learn something new." To my surprise, DeskAway is very simple to understand and implement. Within a matter of an hour, I was completely set up, had three projects entered and was ready to go. Once you find that you like the product, you can upgrade at any time. The charges for the product are reasonable for what it offers. There are several subscription plans to fit your project needs.

    More about DeskAway
    View all the DeskAway Critic Reviews
    screenshot for Freshservice

    Freshservice

    IT Management
    100
    Alexis Casanis , GetApp

    Wednesday 20 August 2014

    Designed to simplify enterprise IT operations, Freshservice is a complete Service Desk, packed with powerful automation features that suits every organization's IT needs. But not only that. We use also and as customer support platform Freshservice has one core value proposition: to help businesses understand and connect with their clients to build more effective services. Support tickets, feedback forums, knowledge bases and metrics are all features of this tool.

    More about Freshservice
    View all the Freshservice Critic Reviews

    Most Unfavorable Critic Review

    screenshot for BontQ

    BontQ

    Project Management
    50
    N Nayab , Bright Hub PM

    Friday 24 December 2010

    Bontq is an online issue tracking and project management application that claims to be the easiest way to manage projects, track bugs, add tasks, and store documentation. Bontq is a relatively new application, and as such still has to withstand the test of time, as more users use it to meet their complex project management requirements.

    More about BontQ
    View all the BontQ Critic Reviews
    screenshot for ChangePoint

    ChangePoint

    Project Management
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about ChangePoint
    View all the ChangePoint Critic Reviews
    screenshot for DeskAway

    DeskAway

    Project Management
    20
    Alec Tolivaisa , GetApp

    Friday 01 August 2014

    My company switched from BaseCamp to Deskaway six months ago and it has been a major hassle every week to maintain. When we are assigned to do something, my co-workers and I have to create a "Milestone", then a "Task List" then a "Task." Pretty much, we have to enter an assignment THREE TIMES to log it. Also, the calendar doesn't show you when a task starts, it only shows when it's due, something BaseCamp did. When my boss sent issues to me, I did not receive emails which the system is suppose to do, plus they did not show up on my calendar nor on my home screen. I almost lost my job because of this. I've tried using shortcuts to reduce the time I spend each week entering tasks in the 8 projects I'm in charge of, however they did not meet my supervisors' standards, so I'm stuck wasting 2 hours every week entering the same tasks every single time. The shortcut I used was a "recurring task." This is might be a good tool for management, however your employees will absolutely hate it and you in turn.

    More about DeskAway
    View all the DeskAway Critic Reviews
    screenshot for Freshservice

    Freshservice

    IT Management
    40
    Benjamin Seeman , GetApp

    Thursday 14 August 2014

    I been a customer for a week and the user sign up is very flacky at best. My users can sign up to submit a ticket so it's been pretty much useless at this point. I have mentioned this several times and submitted tickets to the company's helpdesk. They seem to get back but always ends up as they are looking into the issue and they close out the ticket like it's fixed. One week later I still having issues. If problem still occurs I will mostly cancel within the next few days.

    More about Freshservice
    View all the Freshservice Critic Reviews

    Demo Video

    screenshot for BontQ

    BontQ Demo Video

    Project Management
    screenshot for ChangePoint

    ChangePoint Demo Video

    Project Management
    screenshot for DeskAway

    DeskAway Demo Video

    Project Management

    No Demo Video Available.

    screenshot for Freshservice

    Freshservice Demo Video

    IT Management

    Screenshots

    screenshot for BontQ

    BontQ

    Project Management
    Screenshot for BontQ 4 screenshots available
    screenshot for ChangePoint

    ChangePoint

    Project Management
    Screenshot for ChangePoint 4 screenshots available
    screenshot for DeskAway

    DeskAway

    Project Management
    Screenshot for DeskAway 4 screenshots available
    screenshot for Freshservice

    Freshservice

    IT Management
    Screenshot for Freshservice 4 screenshots available

    Typical Customer

    screenshot for BontQ

    BontQ

    Project Management
    • Business
    • Personal Use
    screenshot for ChangePoint

    ChangePoint

    Project Management
    • N/A
    screenshot for DeskAway

    DeskAway

    Project Management
    • Business
    screenshot for Freshservice

    Freshservice

    IT Management
    • Business

    Supported Devices

    screenshot for BontQ

    BontQ

    Project Management
    screenshot for ChangePoint

    ChangePoint

    Project Management
    screenshot for DeskAway

    DeskAway

    Project Management
    screenshot for Freshservice

    Freshservice

    IT Management

    Supported Languages

    screenshot for BontQ

    BontQ

    Project Management
    • English
    screenshot for ChangePoint

    ChangePoint

    Project Management
    • English
    screenshot for DeskAway

    DeskAway

    Project Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian
    • Swedish
    screenshot for Freshservice

    Freshservice

    IT Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Chinese
    • Portuguese
    • Polish
    • Danish
    • Norwegian
    • Swedish

    Free Download: IT Management Software Pricing Guide

    Enter your email and press continue to start downloading.

    Detailed comparison of the 10 best IT Management software!

    One last step to begin your download:

    Complete this brief form and we'll email you the PDF document.

    Thank you for downloading the white paper..

    The white paper has been sent to your email. You can also download it right now from this URL: