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About Avoxi

Avoxi offers call center solutions to local and international businesses that can be customised to meet the needs of your company. In addition to common call center features, such as routing and queuing, Avoxi offers business telephony tools such as IVR, VoIP, ACD, and local and international phone numbers.

Avoxi's Smart Queue product is their cloud contact center solution, built on open source technology it can be customised by Avoxi's engineers to meet your individual requirements. The product includes automatic call distribution (ACR), call recording, inbound call queues, IVR/ auto attendant, time of day routing, and real-time monitoring.

By integrating VoIP call technology with virtual PBX, Avoxi offers international toll free numbers, universal international freephone numbers, as well as US and Canada toll free numbers. You can also set up "vanity numbers" such as 1-800 FLOWERS. You can choose one, or a combination of the these, depending on your business needs.

  • TBD

    Score

    0 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • International toll free numbers
  • Universal international freephone numbers (UIFN)
  • US & Canada toll free numbers
  • Call forwarding
  • IVR/ auto attendant
  • Call recording
  • Time of day routing
  • Voicemail to email
  • Conference calling
  • Unified messaging

Specifications

Categories
Supported languages
English
Serviceable Area
Canada,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Mobile App IOS
  • Mobile App Android
Support Options
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Domain Authority 46
#13
Alexa Rank 172835
#13
Google+ 100
#1
Support options 61
#4
Platforms 79
#3

Avoxi Demo Video

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Plans & Pricing

Start Grow

$25
for 1 Month / 1 user(s)

Features

  • Call Monitoring
  • Complex IVRs
  • Call Recording
  • Quality Assurance
  • Time of Day Routing
  • Remote Agent
  • Includes BRIA Softphone
  • Screen POPS
  • Payroll Reporting Module
  • Skills-Based Routing
  • Call Whisper
  • Custom View for Reports
  • Extended Call Recording

Take Flight

$35
for 1 Month / 1 user(s)

Features

  • Call Monitoring
  • Complex IVRs
  • Call Recording
  • Quality Assurance
  • Time of Day Routing
  • Remote Agent
  • Includes BRIA Softphone
  • Screen POPS
  • Payroll Reporting Module
  • Skills-Based Routing
  • Call Whisper
  • Custom View for Reports
  • Extended Call Recording
  • VPN Connectivity
  • CRM Integration
  • MPLS Connectivity
  • Custom Caller ID

Without Limits

$55
for 1 Month / 1 user(s)

Features

  • Call Monitoring
  • Complex IVRs
  • Call Recording
  • Quality Assurance
  • Time of Day Routing
  • Remote Agent
  • Includes BRIA Softphone
  • Screen POPS
  • Payroll Reporting Module
  • Skills-Based Routing
  • Call Whisper
  • Custom View for Reports
  • Extended Call Recording
  • VPN Connectivity
  • CRM Integration
  • MPLS Connectivity
  • Call Recording Encryption
  • Geographical Routing
  • Text to Speech
  • Custom AGIs and Scripts
  • Custom Caller ID

Start Grow

$240
for 1 Year / 1 user(s)

Features

  • Call Monitoring
  • Complex IVRs
  • Call Recording
  • Quality Assurance
  • Time of Day Routing
  • Remote Agent
  • Includes BRIA Softphone
  • Screen POPS
  • Payroll Reporting Module
  • Skills-Based Routing
  • Call Whisper
  • Custom View for Reports
  • Extended Call Recording

Take Flight

$360
for 1 Year / 1 user(s)

Features

  • Call Monitoring
  • Complex IVRs
  • Call Recording
  • Quality Assurance
  • Time of Day Routing
  • Remote Agent
  • Includes BRIA Softphone
  • Screen POPS
  • Payroll Reporting Module
  • Skills-Based Routing
  • Call Whisper
  • Custom View for Reports
  • Extended Call Recording
  • VPN Connectivity
  • CRM Integration
  • MPLS Connectivity
  • Custom Caller ID

Without Limits

$600
for 1 Year / 1 user(s)

Features

  • Call Monitoring
  • Complex IVRs
  • Call Recording
  • Quality Assurance
  • Time of Day Routing
  • Remote Agent
  • Includes BRIA Softphone
  • Screen POPS
  • Payroll Reporting Module
  • Skills-Based Routing
  • Call Whisper
  • Custom View for Reports
  • Extended Call Recording
  • VPN Connectivity
  • CRM Integration
  • MPLS Connectivity
  • Call Recording Encryption
  • Geographical Routing
  • Text to Speech
  • Custom AGIs and Scripts
  • Custom Caller ID
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