Software Comparison
When I Work vs ERessource Scheduler vs Mhelpdesk

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Listed in : Employee Management

When I Work is the easiest way for businesses to schedule and communicate with their employee. When I Work puts the work schedule in everyone’s pock... Learn More


Listed in : Employee Management

EResource Scheduler (eRS) is a collaborative, multi-user employee schedulingandplanning software. eResource Scheduler is specially designed and develo... Learn More


Listed in : Employee Management

Mhelpdesk provides a field service management software that gives you the opportunity to spend less time on arranging your business and more time acco... Learn More

Pricing Starting From

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When I Work

Scheduling

$ 9
For 1 Month / 70 user(s)

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ERessource Scheduler

Scheduling

No Pricing Available yet.

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Mhelpdesk

Employee Management

$ 59
For 1 Month / 1 user(s)

Available Features

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When I Work

Scheduling

20 Users

Minimal Data Entry

Mobility with 24/7 Access

Nothing to Install

Qualified & Eligible

Find Replacements On-the-go

Choose Your View

Avoid Schedule Conflicts

See Who's Working Now

Quickly Find Replacements

Up-To-Date Staff Availability

Easy Vacation & Leave Management

Group Email Service

TeamTxt Custom Texting

Flexible Bulk Texting

Manager-to-Manager Communication

Take an Open Shift

Manage Open Shifts with Ease

Swap or Drop Shifts

Automate Shift Trading

Create a Template

Load a Template

Learn From the Past

Export Payroll

Reduce Overtime

Schedule Departments

Include Addresses

Event Scheduling

Project Scheduling

Facebook App

Twitter Reminders

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ERessource Scheduler

Scheduling
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Mhelpdesk

Employee Management
Live Support

Scheduling

Job Manager

Estimates

Invoices


Payment Processing

Quickbooks Sync

Lead Manager

Equipment Tracking

Email-To-Ticket

Custom Forms

Map and Geo Tracking

SMS Alerts: 10,000

Free Trial Availability

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When I Work

Scheduling
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ERessource Scheduler

Scheduling

No Free Trial Available.

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Mhelpdesk

Employee Management

Most Unfavorable User Review

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When I Work

Scheduling
  • User review from
    4
    Rebecca Sealfon
    Dec 13, 2016

    I used When I Work for a flexible-time job I used to have, to record when I was working. When I Work did the job - it enabled the team to coordinate with one another to ensure all the time slots were filled.The schedule enabled easy visualization of whom had taken which slots. However, I found When I Work difficult to use for any time I wanted to change my shift. It should be possible to display the time slots in one window, as is done in Google Calendar - however, I needed to navigate elsewhere to change my shift and I spent a lot of time figuring out how to do this.

    Pros :

    • When I Work certainly helped my team coordinate their schedules.
    • Team members frequently switched the times they were working, traded shifts with one another, and had other complications in their scheduling.
    • When I Work certainly did the job of organizing this. The main schedule page is pretty - I like the green layout which is not the commonest color to use on the web - and clearly explains when everyone is working.
    • When I Work also includes a built-in interface to communicate with team members about switching and dropping one's shifts. When I Work was certainly an appropriate tool for what we did with it.

    Cons :

    • When I Work's interface turned problematic when I wanted to change my shift.
    • First, people logging into When I Work should be able to see a list of all the team members who had shifts they wanted to take or give away, e.g. at the top of the screen.
    • Although the open shifts were visible on When I Work, this was not.
    • I also found the interface confusing for notifying people that I wanted to change my shift.
    • I recall spending a long time learning how to use it.
    • If I wanted to send the same notice that I wanted to change my shift multiple times,
    • When I Work did not stop me.

  • screenshot for ERessource Scheduler

    ERessource Scheduler

    Scheduling

    No unfavorable user review available yet for ERessource Scheduler.

    screenshot for Mhelpdesk

    Mhelpdesk

    Employee Management

    No unfavorable user review available yet for Mhelpdesk.

    Most Favorable Critic Review

    screenshot for When I Work

    When I Work

    Scheduling
    75
    Chris Bliss , VM Associates

    Tuesday 02 October 2012

    When I Work doesn’t do everything (nor does it want to), but if it’s straightforward scheduling you’re after, it’s a great solution to consider. The grapevine says they’ll be tackling time, attendance, and payroll integrations next – whatever it is, we’re sure it’ll be great to use.

    More about When I Work
    View all the When I Work Critic Reviews
    screenshot for ERessource Scheduler

    ERessource Scheduler

    Scheduling
    75
    Anonymous contribution , ITQlick

    Friday 27 February 2015

    The software is a viable solution for businesses of all sizes regardless of their types. It can be used in such major industries as media and entertainment, financial services, technology and software development, healthcare and hospitality, and others. Some notable clients of the software include Clarke Energy, Ericsson, and Philips etc. 

    More about ERessource Scheduler
    View all the ERessource Scheduler Critic Reviews
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    Mhelpdesk

    Employee Management
    100
    Anonymous contribution , Jenny Reviews

    Wednesday 31 December 1969

    From invoicing and billing to service and repair tracking, Mhelpdesk simplifies all your requirements. If you’ve spent so much time in the past organizing, scheduling, communicating and thinking about your business instead of getting down to the nitty-gritty of servicing, you’ll love how Mhelpdesk just takes all that off your hands, allowing you to get more work done in less time.

    More about Mhelpdesk
    View all the Mhelpdesk Critic Reviews

    Most Unfavorable Critic Review

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    When I Work

    Scheduling
    20
    Caitlin Martin-Dorigan , GetApp

    Friday 06 March 2015

    I manage a home decor store, with a team of 6-7 employees. We have used the service since opening in August, and have used both the Scheduler and Attendance features on a regular basis, up until a week ago.

    More about When I Work
    View all the When I Work Critic Reviews
    screenshot for ERessource Scheduler

    ERessource Scheduler

    Scheduling

    No critic review available yet for ERessource Scheduler .

    screenshot for Mhelpdesk

    Mhelpdesk

    Employee Management

    No critic review available yet for Mhelpdesk .

    Demo Video

    screenshot for When I Work

    When I Work Demo Video

    Scheduling

    No Demo Video Available.

    screenshot for ERessource Scheduler

    ERessource Scheduler Demo Video

    Scheduling
    screenshot for Mhelpdesk

    Mhelpdesk Demo Video

    Employee Management

    Screenshots

    screenshot for ERessource Scheduler

    ERessource Scheduler

    Scheduling
    Screenshot for ERessource Scheduler 4 screenshots available
    screenshot for Mhelpdesk

    Mhelpdesk

    Employee Management
    Screenshot for Mhelpdesk 4 screenshots available

    Typical Customer

    screenshot for When I Work

    When I Work

    Scheduling
    • Business
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    ERessource Scheduler

    Scheduling
    • N/A
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    Mhelpdesk

    Employee Management
    • Business

    Supported Devices

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    When I Work

    Scheduling
    screenshot for ERessource Scheduler

    ERessource Scheduler

    Scheduling
    screenshot for Mhelpdesk

    Mhelpdesk

    Employee Management

    Supported Languages

    screenshot for When I Work

    When I Work

    Scheduling
    • English
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    ERessource Scheduler

    Scheduling
    • English
    screenshot for Mhelpdesk

    Mhelpdesk

    Employee Management
    • English

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