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Mhelpdesk

Logo for Mhelpdesk

Mhelpdesk Coupons, Reviews, Comparisons and Alternatives


About Mhelpdesk

Mhelpdesk provides a field service management software that gives you the opportunity to spend less time on arranging your business and more time accomplishing your craft.

Mhelpdesk enables you to access your customer information from any computer or mobile device. With this solution, you'll have access to quotes, job tracking, scheduling, billing and invoicing, QuickBooks integration, electronic payments, and many more features.

  • 90

    Score

    102 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features


Specifications

Supported languages
English
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Mobile App IOS
  • Mobile App Android

Ratings Summary

Metric Score Rank
cloudswave Score
90
#1
Domain Authority 44
#9
Alexa Rank 162813
#11
Platforms 79
#3

Mhelpdesk Demo Video

Mhelpdesk Screenshots

Plans & Pricing

Basic

$59
for 1 Month / 1 user(s)

Features

  • Live Support
  • Scheduling
  • Job Manager
  • Estimates
  • Invoices
  • Payment Processing

Pro

$124
for 1 Month / 1 user(s)

Features

  • Live Support
  • Scheduling
  • Job Manager
  • Estimates
  • Invoices
  • Payment Processing
  • Quickbooks Sync
  • Lead Manager
  • Equipment Tracking
  • Email-To-Ticket

Team

$249
for 1 Month / 10 user(s)

Features

  • Live Support
  • Scheduling
  • Job Manager
  • Estimates
  • Invoices
  • Payment Processing
  • Quickbooks Sync
  • Lead Manager
  • Equipment Tracking
  • Email-To-Ticket
  • Custom Forms
  • Map and Geo Tracking
  • SMS Alerts: 5,000

Basic

$468
for 1 Year / 1 user(s)

Features

  • Live Support
  • Scheduling
  • Job Manager
  • Estimates
  • Invoices
  • Payment Processing

Pro

$1020
for 1 Year / 1 user(s)

Features

  • Live Support
  • Scheduling
  • Job Manager
  • Estimates
  • Invoices
  • Payment Processing
  • Quickbooks Sync
  • Lead Manager
  • Equipment Tracking
  • Email-To-Ticket

Team

$2100
for 1 Year / 10 user(s)

Features

  • Live Support
  • Scheduling
  • Job Manager
  • Estimates
  • Invoices
  • Payment Processing
  • Quickbooks Sync
  • Lead Manager
  • Equipment Tracking
  • Email-To-Ticket
  • Custom Forms
  • Map and Geo Tracking
  • SMS Alerts: 5,000

How to Get Your Mhelpdesk Free Trial

Founded in 2007 by Khoa Ho and Vincent Wong, mHelpDesk is a reliable, fast, and easy way to oversee your service regarding billing, scheduling, and tickets. It can work on your tablet, laptop, desktop, or smartphone and provides a proven system that can track every job and server order from start to finish. The software also proves useful in organizing billing information, service details, client notes, and tasks and is currently ranked as the #1 field service software. Do you plan on using mHelpDesk too? If yes, then, follow these steps to get a free trial:

Step 1:

Mhelpdesk Free Trial Step 1

Visit mHelpDesk's website and scroll down to gain information about the products features and benefits. To continue with the free trial process, then, click on “Try Now”, situated at the top of the right corner of the page (next to the mHelpDesk contact number).

Step 2:

Mhelpdesk Free Trial Step 2

Upon clicking on “Try Now”, you will be directed to the mHelpDesk signup page that enables users to use the software for 14 days. Enter your company name, full name, phone number, email address, and password. Once done, click on “Sign Up” that is highlighted in light blue and enjoy using mHelpDesk free for 14 days.

Step 3:

Mhelpdesk Free Trial Step 3

The free trial won’t last you forever, which means in order to continue using the site’s services you must purchase a monthly subscription package. The company offers four pricing plans: Basic for $39 per month (billed annually), PRO for $85 per month (billed annually), Team for $175 per month (billed annually), and $349 per month (billed annually). Select the pricing option that suits your needs and budget the best and enjoy using mHelpDesk.

Now that you feel familiar with the steps mentioned above, obtaining a free trial for mHelpDesk won’t be a problem.

View All

Critic Reviews

  • 90

    Cloudswave Score for Mhelpdesk

    Rating based on 102 Critic Reviews

    9 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • Mhelpdesk is a suitable solution for any service company with small or medium-sized teams, as well as growing companies. Mhelpdesk can help business owners and their staff keep organized, track all business activities, communicate and reduce the billable hours spent on paperwork.

  • Mhelpdesk is a solid service, offering most of the features you’d probably need. It also offers a great setup and support option: a one-time fee of $350 for one-on-one help in customizing the service and even employee training on the solution. Though it doesn’t provide a direct way to track non-availability times for field workers other than seeing assigned jobs, it can easily be done via creating events on the calendar.

  • Ease-of-use

    Its all web-based and fairly simple to use; help is only one click away.

    Functionality

    This software meets all my needs; it works well for the IT field.

    Product Quality

    The quality is perfect; it's well-designed with a professional attitude.

    Customer Support

    Customer support is great. They are just a click or call away and respond really fast.

    Likes Best

    The work orders are easy to understand, and they are always improving the software. The best part is you do not have to install updates.

    Likes Least

    The fact that my data is out on someone else's machine and not on mine is one downside, but that's the way technology is going.

    Recommendations

    Give MHelpDesk a try. They can even assist you with importing all your existing contacts, and it works fairly well with QuickBooks.

View All

User Reviews

View All Alternatives

Alternatives to Mhelpdesk

Mhelpdesk

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