SherpaDesk is a help desk solution that focuses on what matters the most time. It's a complete solution to manage clients, capture billable time and monitor projects' profitability.
The cloud-hosted professional service automation (PSA) solution that integrates key elements into one solution. You can track customer service issues, log time for billing, and manage the project profitability. Furthermore, the mobile application is the perfect solution for organisations who have technicians in the field to record all of their time and expenses to a customer.
Cloudswave Score for SherpaDesk
Rating based on 18 Critic Reviews
SherpaDesk has is a great tool for small IT service provider. Ticketing, comments and time logging works seamlessly and our customer happiness has grown after we started to use SherpaDesk. Guys at BigWegApps listens our needs and they have done several improvements for us.
Pros : UI, Comments include time logging, email parsing.
Cons : Reporting needs improvement - customer portal could include reporting.
Enter your email and press continue to start downloading.
The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Help Desk and Ticket Management softwares