Zopim Live Chat enriches any website with a sleek chat bar for customers to find live or off-line support. Zopim helps you engage, satisfy and delight every visitor on your website, giving them a memorable experience they will never forget.
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design:
Usability: A great believer of the 80-20 rule, Zopim serves up only the productive tools, packaged for a difference. For example, canned messages are productive, but only if you remember them what if you don’t? Zopim has a functionality similar to Firefox’s Awesome Bar, which suggests answers to the questions asked even before you begin typing.
Convenience: Website owners can tend to their visitors no matter where they are. Messages can be routed to consumer IM clients (i.e. MSN, AIM, GTalk, Yahoo), so messages can be replied on-the-go with mobile IM clients. And if website owners are not logged onto the Zopim Dashboard nor their IM, Zopim detects that and switches to the offline messaging mode where visitors can leave their message.
Simplicity of design: Zopim’s Chatbar design is very much inspired by Gtalk within Gmail. The Chatbar design is not just highly visible, its a more elegant way to handle chat than in a separate pop up browser window.
We also constantly review customer feedback and continually improve and innovate our product and features. Recently, we launched an improved version of Operating Hours and made changes to file sending.
Founded in 2008 and headquartered in Singapore, Zopim is a renowned web chat software application that enables individual users and businesses to utilize live chat support. The application has a unique chat design that suits almost every website and even comes with a range of convenient chat options to help build customer loyalty.
Apart from this, the web chat software also provides users with analytical tools for understanding consumers, different style templates for a personalized look, and other great options like showing the visitors currently exploring the site all necessary information. Do you plan on using Zopim too? If so, follow these simple steps to acquire a free trial.
Visit Zopim's website and scroll down to learn how to use the application, provide personalized service, increase your sales, and connect with customers. Also, try gaining information on how you can talk to your customers in real-time. Once done, scroll back to the top of the page and enter your name and email address in the empty boxes provided. Click on the “Try Zopim” option and enjoy your free trial that will last you forever.
It can be difficult to use the fully functioning freemium plan, especially because it lacks many important features of the application. It would be a better option to subscribe to any one of Zopim’s affordable price plans. In fact, Zopim offers three pricing plans apart from the “Free” plan. The packages available include Basic ($11.20 per month), Advanced ($20 per month), and Premium ($44 per month). Pick the option that satisfies your needs and budget the best and enjoy live chatting with your customers!So, if you are facing trouble in obtaining a free trial at Zopim, make sure to follow the steps mentioned above carefully.
Showing 6 out of 11 - View All
Zopim integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
Zopim integrates with Vision Helpdesk. Vision Helpdesk offers best customer support management tools available both SaaS and Downlo...
Zopim integrates with Zoho CRM. Online CRM software for controlling your trades, purchasing, client support, and inventory in a u...
Zopim integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Zopim integrates with Celoxis. Celoxis is a comprehensive web based project management tool to improve collaboration and streaml...
Zopim integrates with SEOshop. SEOshop is the ultimatewebshop software. SEOshop provides over 50 integrations with worldwide pay...
Cloudswave Score for Zopim
Rating based on 21 Critic Reviews
Joe Reichsfeld, on GetApp
I use this for a b2c and b2b auto parts aftermarket part reseller and just got one of my other customers to add it to his brand new app site in the Netherlands. His only comment was no skype integration, but my understanding is that it was a microsoft decision and has nothing to do with zopim. It works on his iphone so he is happy, the auto parts reseller puts it to use on the desktop of one of the customer service guys. The search on the site works well, so most of the people on that site contact us when they cannot find a product. If they cant find it, we probably don't carry it, but as a result we were able to pinpoint what other lines to carry so we can capture the sales.
Pros : easy to use Easy to integrate Easy to change features and test them out
Cons : Nothing to add here, am a satisfied customer
Whether you're a large multinational company or a business that operates with only a few individuals, if you're looking to provide personalized customer services to your customers, then Zopim's chat software provides you with a multitude of tools. Real-time features help you understand your customers better, and their support team ensures you’re never too far away from help.
Robert Brandl, on ChattoolTester
Zopim's feature set is very strong and makes it an interesting option for small and medium sized businesses. They are constantly adding new features and are well equipped for mobile devices. Prices are very affordable too. Just start with their free plan to give it a try!
Enter your email and press continue to start downloading.
The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Live Chat software