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Control your online status
Be available for live sales engagements
Customer and partner messaging
Text, audio and video messaging
See web page customer is on
See the customer's browser and OS
See the referring URL
Watch what pages the customer visits
IP Geolocate and map your customer
Audible and visual message alerts
View and keyword search logs
Research performance analytics
Rotating list of available agents
Available agent menu / directory
Timer-based proactive pop-ups
create your own custom button
And Many More.
Monday 29 October 2012
WorkFace is an excellent solution for businesses that want to put a friendly face on an online support team. The application helps close the gap that is sometimes felt by customers trying to get answers for products and services on the web.More about Engage
Wednesday 31 December 1969
LiveHelpNow is reliable, feature-loaded software that both your agents and customers will appreciate. With remote administration, mobile phone chat, campaign capability and customer tracking, your customer support service will be unmatched. The variety of customer-friendly features, coupled with revenue-generating business options and robust help and support, make LiveHelpNow the best live chat support software available.More about LiveHelpNow
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