Software Comparison
Engage vs Casengo vs LiveHelpNow

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Listed in : Live Chat

Engage helps you sell immediately anywhere online.  It enables sales professionals to be available for live omni-channel customer interactions and sa... Learn More


Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More


Listed in : Live Chat

LiveHelpNow is a help desk software solution for customer service and live chat. The app provides a selection of features to help better understa... Learn More

Pricing Starting From

screenshot for Engage

Engage

Live Chat

$ 7
For 1 Month / 1 user(s)

screenshot for Casengo

Casengo

Live Chat

Free Plan

screenshot for LiveHelpNow

LiveHelpNow

Live Chat

No Pricing Available yet.

Available Features

screenshot for Engage

Engage

Live Chat

Control your online status

Be available for live sales engagements

Customer and partner messaging

Text, audio and video messaging

See web page customer is on

See the customer's browser and OS

See the referring URL

Watch what pages the customer visits

Take notes

IP Geolocate and map your customer

Audible and visual message alerts

View and keyword search logs

Research performance analytics

Rotating list of available agents

Site-wide toolbar

Available agent menu / directory

Timer-based proactive pop-ups

create your own custom button

And Many More.

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Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

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LiveHelpNow

Live Chat
  • Realtime Visitor Monitoring
  • Visitor Action Triggers
  • Social Insights
  • Custom Information Feed
  • Hot Leads & Customer Lists
  • Create Promotional Ads
  • Record Call Logs
  • Capture Call Back Requests
  • Full Email & Ticket Management
  • Create Customizable Surveys
  • Free Trial Availability

    screenshot for LiveHelpNow

    Engage

    Live Chat
    screenshot for LiveHelpNow

    Casengo

    Live Chat
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    No Free Trial Available.

    Most Favorable Critic Review

    screenshot for Engage

    Engage

    Live Chat
    100
    Shel Gatto , AppAppeal

    Monday 29 October 2012

    WorkFace is an excellent solution for businesses that want to put a friendly face on an online support team. The application helps close the gap that is sometimes felt by customers trying to get answers for products and services on the web.

    More about Engage
    View all the Engage Critic Reviews
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    Casengo

    Live Chat
    60
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

    More about Casengo
    View all the Casengo Critic Reviews
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    90
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    LiveHelpNow is reliable, feature-loaded software that both your agents and customers will appreciate. With remote administration, mobile phone chat, campaign capability and customer tracking, your customer support service will be unmatched. The variety of customer-friendly features, coupled with revenue-generating business options and robust help and support, make LiveHelpNow the best live chat support software available.

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Most Unfavorable Critic Review

    screenshot for Engage

    Engage

    Live Chat

    No critic review available yet for Engage .

    screenshot for Casengo

    Casengo

    Live Chat

    No critic review available yet for Casengo .

    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Demo Video

    screenshot for Engage

    Engage Demo Video

    Live Chat

    No Demo Video Available.

    screenshot for Casengo

    Casengo Demo Video

    Live Chat
    screenshot for LiveHelpNow

    LiveHelpNow Demo Video

    Live Chat

    Typical Customer

    screenshot for Engage

    Engage

    Live Chat
    • Business
    screenshot for Casengo

    Casengo

    Live Chat
    • Business
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • N/A

    Supported Devices

    screenshot for Engage

    Engage

    Live Chat
    screenshot for Casengo

    Casengo

    Live Chat
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    Supported Languages

    screenshot for Engage

    Engage

    Live Chat
    • English
    screenshot for Casengo

    Casengo

    Live Chat
    • English
    • German
    • Russian
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • English

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