Software Comparison
AliveChat vs BoldChat vs Casengo vs Netop Live Guide

Save time and effort by comparing these leading Live Chat software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : Live Chat

WebsiteAlive is a fast and forward thinking software developer and online communications provider, dedicated to developing the most flexible and agile... Learn More


Listed in : Live Chat

BoldChat is an easy to installandhighly customizable live chat software. They offer a robust feature set like proactive chat invitesandauto distributi... Learn More


Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More


Listed in : Live Chat

Netop Live Guide is the live chat solution that helps business and organizations boost online sales, increase customer satisfaction and reduce service... Learn More

Pricing Starting From

screenshot for AliveChat

AliveChat

Live Chat

$ 29.95
For 1 Month / 1 user(s)

screenshot for BoldChat

BoldChat

Live Chat

$ 599
For 1 Year / 1 user(s)

screenshot for Casengo

Casengo

Live Chat

Free Plan

screenshot for Netop Live Guide

Netop Live Guide

Live Chat

No Pricing Available yet.

Available Features

screenshot for AliveChat

AliveChat

Live Chat

Operators Included: 2

Additional Operators: $29.95/mo

Mobile Chat

Customization

Operator Reporting Suite

Visitor Tracking & Invitations

Chat Transcripts

Admin Rights

Chat Sharing

Product Support

screenshot for BoldChat

BoldChat

Live Chat

Unlimited live chat with no hidden fees

Fully customizable without re-implementing html code

Works out-of-the-box with mobile and desktop browsers

Proactively engage visitors

Real-time skill routing

Comprehensive reporting

24/7 product support

Advanced canned messaging options to boost operator efficiencies

Supports auto assignment and distribution of chats across large teams and many deployments

Advanced agent reporting

Salesforce integration module

Put live chat in your apps via the Mobile SDK (iOS and Android)

Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter

Real-time supervisor dashboard

Robust APIs to extend BoldChat into 3rd party systems

Single sign-on integration

screenshot for Casengo

Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

screenshot for Netop Live Guide

Netop Live Guide

Live Chat

Free Trial Availability

screenshot for Netop Live Guide

AliveChat

Live Chat
screenshot for Netop Live Guide

BoldChat

Live Chat
screenshot for Netop Live Guide

Casengo

Live Chat
screenshot for Netop Live Guide

Netop Live Guide

Live Chat

No Free Trial Available.

Most Favorable Critic Review

screenshot for AliveChat

AliveChat

Live Chat
75
Anonymous contribution , The Review Jury

Wednesday 31 December 1969

"The good thing about the AliveChat system is that there is no software to install or server to configure. You can take your pick from one of the feature-rich packages that they offer. There's a free trial option that you can take advantage of so that you can check whether the system will fit your customer support needs. The only downside to using the AliveChat is the quite substantial monthly fees and one-time setup fee that you need to pay. All in all, the AliveChat is a worthwhile investment for medium-scale to large-scale businesses who want to have an effective live chat customer or technical support system."

More about AliveChat
View all the AliveChat Critic Reviews
screenshot for BoldChat

BoldChat

Live Chat
75
Anonymous contribution , The Review Jury

Saturday 19 July 2014

BoldChat. does come with a hefty tag price which you may or may not be willing to pay for. When you compare the price with other similar programs, it is quite steep, but you will get your money's worth in terms of usability, accessibility, features and ease of setup.

More about BoldChat
View all the BoldChat Critic Reviews
screenshot for Casengo

Casengo

Live Chat
60
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

More about Casengo
View all the Casengo Critic Reviews
screenshot for Netop Live Guide

Netop Live Guide

Live Chat
80
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While some of Live Guide’s powerful tools, like video chat, are not included in its basic pricing levels, it is a powerful, efficient and scalable web chat software. Excellent reporting tools, clean design and hassle-free installation and maintenance make Live Guide a good option for live chat software.

More about Netop Live Guide
View all the Netop Live Guide Critic Reviews

Most Unfavorable Critic Review

screenshot for AliveChat

AliveChat

Live Chat

No critic review available yet for AliveChat .

screenshot for BoldChat

BoldChat

Live Chat
0
Anonymous contribution , GetApp

Monday 30 November -1

More about BoldChat
View all the BoldChat Critic Reviews
screenshot for Casengo

Casengo

Live Chat

No critic review available yet for Casengo .

screenshot for Netop Live Guide

Netop Live Guide

Live Chat

No critic review available yet for Netop Live Guide .

Demo Video

screenshot for AliveChat

AliveChat Demo Video

Live Chat
screenshot for BoldChat

BoldChat Demo Video

Live Chat
screenshot for Casengo

Casengo Demo Video

Live Chat
screenshot for Netop Live Guide

Netop Live Guide Demo Video

Live Chat

No Demo Video Available.

Typical Customer

screenshot for AliveChat

AliveChat

Live Chat
  • Business
  • Personal Use
screenshot for BoldChat

BoldChat

Live Chat
  • Business
screenshot for Casengo

Casengo

Live Chat
  • Business
screenshot for Netop Live Guide

Netop Live Guide

Live Chat
  • N/A

Supported Devices

screenshot for AliveChat

AliveChat

Live Chat
screenshot for BoldChat

BoldChat

Live Chat
screenshot for Casengo

Casengo

Live Chat
screenshot for Netop Live Guide

Netop Live Guide

Live Chat

Supported Languages

screenshot for AliveChat

AliveChat

Live Chat
  • English
screenshot for BoldChat

BoldChat

Live Chat
  • English
screenshot for Casengo

Casengo

Live Chat
  • English
  • German
  • Russian
screenshot for Netop Live Guide

Netop Live Guide

Live Chat

Free Download: Live Chat Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Live Chat software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the white paper..

The white paper has been sent to your email. You can also download it right now from this URL: