Software Comparison
Vision Helpdesk vs OneDesk Customer Service

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

Vision Helpdesk offers best customer support management tools available both SaaS and Download licenses, It offers Help Desk, Multi Brand Help Desk ... Learn More


Listed in : Help Desk and Ticket Management

OneDesk Customer Service let you send your customers a link to your customer portal or embed it in your website. Build a customer community and let cu... Learn More

Pricing Starting From

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management

$ 10
For 1 Year / 1 user(s)

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

$ 10
For 1 Month / 1 user(s)

Available Features

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management

Multi Channel

Satellite Help Desk

Ticket Billing

Blabby

Gamification

Task Management

Help Desk Core Features

Ticket Management

Staff Management

Client Management

Self Service

Workflow

SLA & Escalation

Client Portal

Multi-Language

Reports

Security

Survey

Time Tracking

Asset Management

Incident Management

Problem Management

Change Management

Release Management

Knowledge Base

CMDB

Product Catalog

Supplier Management

Service Catalog

Financial Management

Contract Management

free support and software updates for life

screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

Allow customers to interact with you directly on your website

Provide superior customer support

Never overlook another customer email

Powerful filtering and sorting

Keep track of all your customer-related activities

Keep customers updated on their feedback, every step of the way

Let customers help themselves and each other

Dashboard & Reports

Free Trial Availability

screenshot for OneDesk Customer Service

Vision Helpdesk

Help Desk and Ticket Management
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

Most Favorable Critic Review

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
75
Jose Maria Delos Santos , Project Management

Thursday 02 January 2014

Vision Helpdesk offers advanced customer support features, multi channel integration, SaaS or on-premise hosting, mobile apps accessibility, and satellite helpdesk features for multiple companies in a single logon and management interface. All these empower your helpdesk staffs to do their job simpler and better, so they can help your customers’ end users well.

More about Vision Helpdesk
View all the Vision Helpdesk Critic Reviews
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
100
Jim Brown , Tech Clarity

Wednesday 21 March 2012

One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.

More about OneDesk Customer Service
View all the OneDesk Customer Service Critic Reviews

Most Unfavorable Critic Review

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
40
Anonymous contribution , AppAppeal

Thursday 01 September 2011

Vision Helpdesk is a tool intended for companies who need a better helpdesk solution. The application is also aimed at larger companies that require multiple language options and need to oversee multiple products. The application includes a variety of features as well as four diverse membership plans that also offer addon options. The apps looks outdated and is difficult to understand, we don't recommend this app.

More about Vision Helpdesk
View all the Vision Helpdesk Critic Reviews
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

No critic review available yet for OneDesk Customer Service .

Demo Video

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Vision Helpdesk Demo Video

Help Desk and Ticket Management
screenshot for OneDesk Customer Service

OneDesk Customer Service Demo Video

Help Desk and Ticket Management

Screenshots

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
Screenshot for Vision Helpdesk 5 screenshots available
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
Screenshot for OneDesk Customer Service 4 screenshots available

Typical Customer

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
  • Business
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
  • Business

Supported Devices

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management

Supported Languages

screenshot for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for OneDesk Customer Service

OneDesk Customer Service

Help Desk and Ticket Management
  • English
  • French

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