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Satellite Help Desk
Help Desk Core Features
SLA & Escalation
free support and software updates for life
Allow customers to interact with you directly on your website
Provide superior customer support
Never overlook another customer email
Powerful filtering and sorting
Keep track of all your customer-related activities
Keep customers updated on their feedback, every step of the way
Let customers help themselves and each other
Dashboard & Reports
Thursday 02 January 2014
Vision Helpdesk offers advanced customer support features, multi channel integration, SaaS or on-premise hosting, mobile apps accessibility, and satellite helpdesk features for multiple companies in a single logon and management interface. All these empower your helpdesk staffs to do their job simpler and better, so they can help your customers’ end users well.More about Vision Helpdesk
Wednesday 21 March 2012
One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.More about OneDesk Customer Service
Thursday 01 September 2011
Vision Helpdesk is a tool intended for companies who need a better helpdesk solution. The application is also aimed at larger companies that require multiple language options and need to oversee multiple products. The application includes a variety of features as well as four diverse membership plans that also offer addon options. The apps looks outdated and is difficult to understand, we don't recommend this app.More about Vision Helpdesk
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