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Satellite Help Desk
Help Desk Core Features
SLA & Escalation
free support and software updates for life
User limit: Unlimited
Collaborate with co-workers
Customize text lines
Intelligent pre-chat response
New message notification
Connect Facebook page: Unlimited
Connect Twitter page: Unlimited
Knowledge base / FAQ
Thursday 02 January 2014
Vision Helpdesk offers advanced customer support features, multi channel integration, SaaS or on-premise hosting, mobile apps accessibility, and satellite helpdesk features for multiple companies in a single logon and management interface. All these empower your helpdesk staffs to do their job simpler and better, so they can help your customers’ end users well.More about Vision Helpdesk
Wednesday 31 December 1969
While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.More about Casengo
Thursday 01 September 2011
Vision Helpdesk is a tool intended for companies who need a better helpdesk solution. The application is also aimed at larger companies that require multiple language options and need to oversee multiple products. The application includes a variety of features as well as four diverse membership plans that also offer addon options. The apps looks outdated and is difficult to understand, we don't recommend this app.More about Vision Helpdesk
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