Vision Helpdesk offers best customer support management tools available both SaaS and Download licenses, It offers Help Desk, Multi Brand Help Desk and IT Service Desk Software.
The ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CHAT, CALLS everything under single roof.
Vision Helpdesk is 8 years young and trusted by 8000+ companies.
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Vision Helpdesk integrates with Zapier. Zapier lets you easily connect the web apps you use, making it easy to automate tedious tasks. Yo...
Vision Helpdesk integrates with Wordpress. WordPress is one of the best CMS platforms that helps you create a blog or a website started in n...
Vision Helpdesk integrates with vBulletin Connect. vBulletin is the world's #1 community-building software, powering well over 100,000 sites around ...
Vision Helpdesk integrates with Twitter. Twitter is an online social networking service that allows users to send and read short 140-characte...
Vision Helpdesk integrates with Twilio. Twilio delivers to developers a robust API for phone services which enables the user to make and ...
Vision Helpdesk integrates with Shopify. Shopify provides a commerce platform that allows you to sell at a retail location, online, and ev...
Cloudswave Score for Vision Helpdesk
Rating based on 41 Critic Reviews
Pavel Bogdanov, on GetApp
Vision Helpdesk is great product! The SLA management is fantastic and lets you build nested levels of support to ensure we know only meet our SLA´?¢s. Vision Helpdesk is the best product on the market helpdesk system.
Pros : Thank you for supporting Open-Sourve projects Very convenient localization system
Cons : Problems in the work is not found
Y Ce, on TrustRadius
Vision Helpdesk Use Cases and Deployment ScopeWe are a NGO and receiving a lot of emails from our clients. It is very difficult to organize the email traffic when you use the normal email client. Now we can login with more than one employee and have better communication with our clients.
Pros : Ticketing - We can communicate with more employees on Vision Helpdesk and with our clients. Emails are organized and professionally structured. People now know that we are a more professional NGO.The advantage of using the social media plugins are a must! Previously we were commanded to login each time on a social media platform to check any mentioning or messages. Now it is all integrated in our new platform, Vision Helpdesk.
Cons : An iOS app xD..Vision Helpdesk is a complete platform with a lot of features. The point is that we are a NGO and are not using all the features at all.
Joshua M. , on G2 Crowd
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