Software Comparison
Velaro vs Engage

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Listed in : Live Chat

Velaro is the largest independently owned live chat provider in the industry. For over a decade. the company has helped improve the performance of com... Learn More


Listed in : Live Chat

Engage helps you sell immediately anywhere online.  It enables sales professionals to be available for live omni-channel customer interactions and sa... Learn More

Pricing Starting From

screenshot for Velaro

Velaro

Live Chat

$ 29.95
For 1 Month / 1 user(s)

screenshot for Engage

Engage

Live Chat

$ 7
For 1 Month / 1 user(s)

Available Features

screenshot for Velaro

Velaro

Live Chat

Click-to-Chat

Simple Quick-Start Wizard

Pre & Post Chat Surveys

Basic Branding & Customization

Dept & Skills Based Routing

Customizable Buttons & Chat Windows

Push-Page & Agent-to-Visitor File Advanced Branding & Templating

Co-Navigate Website with Visitors

Transfer

Standard Reporting

Comprehensive Survey Reporting

Multi-Step Conversion Tracking

Comprehensive Survey Reporting

Google Analytics

NetApplications/HitsLink

AspDotNetStorefront

Third Party Application Integration

Transaction Tracking

Real-time Alerts & Notifications

Advanced Proactive Chat Invitations

Customer Segmentation

Content Targeting

Google Translate

Salesforce.com

Netsuite.com

Microsoft Dynamics

Sugar CRM

Zendesk

GetSatisfaction

Real-time Visitor Page Navigation History

Advanced Geo-targeting

Search Engine & Keyword Reporting

View Previous Chats & Survey Submissions

Advanced Off-line Visitor Reporting

56-bit SSL Security

Role Based Security

IP Address Blocking

Customer Support Access

Customized Training

Success Manager Access

screenshot for Engage

Engage

Live Chat

Control your online status

Be available for live sales engagements

Customer and partner messaging

Text, audio and video messaging

See web page customer is on

See the customer's browser and OS

See the referring URL

Watch what pages the customer visits

Take notes

IP Geolocate and map your customer

Audible and visual message alerts

View and keyword search logs

Research performance analytics

Rotating list of available agents

Site-wide toolbar

Available agent menu / directory

Timer-based proactive pop-ups

create your own custom button

And Many More.

Free Trial Availability

screenshot for Engage

Velaro

Live Chat
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Engage

Live Chat

Most Favorable Critic Review

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Velaro

Live Chat
75
Anonymous contribution , The Review Jury

Wednesday 31 December 1969

Except for the fact that the navigation is not so user-friendly, the price and the features offered by the live chat system of Velaro.com is excellent. In fact, it ranked second in online reviews for the top ten best live chat support software. If value for your money and an asset to your business is what you are looking for, the Velaro Live Chat system is just the thing for you.

More about Velaro
View all the Velaro Critic Reviews
screenshot for Engage

Engage

Live Chat
100
Shel Gatto , AppAppeal

Monday 29 October 2012

WorkFace is an excellent solution for businesses that want to put a friendly face on an online support team. The application helps close the gap that is sometimes felt by customers trying to get answers for products and services on the web.

More about Engage
View all the Engage Critic Reviews

Demo Video

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Velaro Demo Video

Live Chat
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Engage Demo Video

Live Chat

No Demo Video Available.

Typical Customer

screenshot for Velaro

Velaro

Live Chat
  • Business
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Engage

Live Chat
  • Business

Supported Devices

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Velaro

Live Chat
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Engage

Live Chat

Supported Languages

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Velaro

Live Chat
  • English
screenshot for Engage

Engage

Live Chat
  • English

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