Velaro is the largest independently owned live chat provider in the industry. For over a decade. the company has helped improve the performance of company websites, whether the goal is to increase leads, online transactions or improve customer service. Guidance on how best to use their feature-rich product is provided by a Success Management Team.
Their chat solution is powered by personal support from real people. Every Velaro account has access to their team of dedicated success managers to make sure you’re getting the most out of your chat solution. Always available, your success manager guides you through the implementation process, connects with you routinely to evaluate chat performance and suggests recommendations for ongoing improvement.
Cloudswave Score for Velaro
Rating based on 9 Critic Reviews
Nick Loper, on Live Chat Software HQ
Velaro is a true heavyweight in the world of live chat software. The Elkridge, MD company has been around for over 10 years and has attracted big-name clients like Dell, GM, and Comcast. Their full-service enterprise-level live chat software is clearly aimed at bigger companies with bigger budgets. If that’s not you, you may consider some of the free and low-cost alternatives.
From The Review Jury
Except for the fact that the navigation is not so user-friendly, the price and the features offered by the live chat system of Velaro.com is excellent. In fact, it ranked second in online reviews for the top ten best live chat support software. If value for your money and an asset to your business is what you are looking for, the Velaro Live Chat system is just the thing for you.
From Live chat Software
Velaro is a handy live chat tool that provides a series of features suitable for a small to mid-scale business.
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