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Velaro Coupons, Reviews, Comparisons and Alternatives


About Velaro

Velaro is the largest independently owned live chat provider in the industry. For over a decade. the company has helped improve the performance of company websites, whether the goal is to increase leads, online transactions or improve customer service. Guidance on how best to use their feature-rich product is provided by a Success Management Team.

Their chat solution is powered by personal support from real people. Every Velaro account has access to their team of dedicated success managers to make sure you’re getting the most out of your chat solution. Always available, your success manager guides you through the implementation process, connects with you routinely to evaluate chat performance and suggests recommendations for ongoing improvement.

  • 73

    Score

    9 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

Features & Specifications

Specifications

Categories
Supported languages
English
Serviceable Area
Canada,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android

Ratings Summary

Metric Score Rank
cloudswave Score
73
#8
Domain Authority 66
#11
Alexa Rank 73349
#13
Platforms 90
#2

Velaro Demo Video

Velaro Screenshots

Plans & Pricing

Business Basic

$29.95
for 1 Month / 1 user(s)

Features

  • Click-to-Chat
  • Simple Quick-Start Wizard
  • PreandPost Chat Surveys
  • Basic BrandingandCustomization
  • DeptandSkills Based Routing
  • Customizable ButtonsandChat Windows
  • Push-PageandAgent-to-Visitor File Transfer
  • Standard Reporting
  • Comprehensive Survey Reporting
  • Google Analytics
  • Real-time Visitor Page Navigation History
  • Advanced Geo-targeting
  • Search EngineandKeyword Reporting
  • View Previous ChatsandSurvey Submissions
  • Advanced Off-line Visitor Reporting
  • 56-bit SSL Security
  • Role Based Security
  • IP Address Blocking
  • Customer Support Access
  • Customized Training
  • Success Manager Access

Smart Business

$99.95
for 1 Month / 1 user(s)

Features

  • Click-to-Chat
  • Simple Quick-Start Wizard
  • PreandPost Chat Surveys
  • Basic BrandingandCustomization
  • DeptandSkills Based Routing
  • Customizable ButtonsandChat Windows
  • Push-PageandAgent-to-Visitor File Advanced BrandingandTemplating
  • Co-Navigate Website with Visitors
  • Transfer
  • Standard Reporting
  • Comprehensive Survey Reporting
  • Multi-Step Conversion Tracking
  • Comprehensive Survey Reporting
  • Google Analytics
  • NetApplications/HitsLink
  • AspDotNetStorefront
  • Third Party Application Integration
  • Transaction Tracking
  • Real-time AlertsandNotifications
  • Advanced Proactive Chat Invitations
  • Customer Segmentation
  • Content Targeting
  • Google Translate
  • Salesforce.com
  • Netsuite.com
  • Microsoft Dynamics
  • Sugar CRM
  • Zendesk
  • GetSatisfaction
  • Real-time Visitor Page Navigation History
  • Advanced Geo-targeting
  • Search EngineandKeyword Reporting
  • View Previous ChatsandSurvey Submissions
  • Advanced Off-line Visitor Reporting
  • 56-bit SSL Security
  • Role Based Security
  • IP Address Blocking
  • Customer Support Access
  • Customized Training
  • Success Manager Access
View All

Critic Reviews

  • 73

    Cloudswave Score for Velaro

    Rating based on 9 Critic Reviews

    9 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • Velaro is a true heavyweight in the world of live chat software. The Elkridge, MD company has been around for over 10 years and has attracted big-name clients like Dell, GM, and Comcast. Their full-service enterprise-level live chat software is clearly aimed at bigger companies with bigger budgets. If that’s not you, you may consider some of the free and low-cost alternatives.

  • Except for the fact that the navigation is not so user-friendly, the price and the features offered by the live chat system of Velaro.com is excellent. In fact, it ranked second in online reviews for the top ten best live chat support software. If value for your money and an asset to your business is what you are looking for, the Velaro Live Chat system is just the thing for you.

  • Velaro is a handy live chat tool that provides a series of features suitable for a small to mid-scale business.

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User Reviews

View All Alternatives

Alternatives to Velaro

Velaro

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