Track-It! is entirely web based (hosting included) allow you to access your help desk and asset management software from multiple computer. The dashboard is designed to respond to mobile devices, giving you an added convenience when away from the office.
Cloudswave Score for Track-It
Rating based on 3 Critic Reviews
Alex hillsberg, on FinancesOnline
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent. It is a perfect tool for the discovery, management and audit of the “assets” in your organisation.
Jim Lauer, on GetApp
We use this as the primary Help Desk ticketing system for one of the divisions in our company. While it serves the purpose I have found it hard to run reports and heavy on the manual maintenance side. Great tool for entry into the ticket tracking system, but we are moving to a global system in the near future.
Pros : The notification e-mails, when working, are very nice.
Cons : Reports are hard to write and it is difficult to use at times. We have to restart the services a lot as notification e-mails seem to get stuck frequently.
Lanette Creamer, on Pc Mag
Asset management software BMC Track-It! is a complete help desk software offering, including asset management and configurable modules. It's worth considering for asset management if your business primarily uses Windows, especially for larger companies working with a consultant or vendor for setup.
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